Lia Toyota of Wilbraham

Great Service getting 4 New Tires Christine Jalbert did a fantastic job getting me in for new tires on such short notice! While I was there waiting she had given me an approximate wai Christine Jalbert did a fantastic job getting me in for new tires on such short notice! While I was there waiting she had given me an approximate wait time and kept me informed through the process. Great job! More

2011 toyota sienna -back side door jammed open ! Our service advisor CYNTHIA PATRICK did an excellent job informing us of all our options regarding our repairs. The problem was diagnosed ,replac Our service advisor CYNTHIA PATRICK did an excellent job informing us of all our options regarding our repairs. The problem was diagnosed ,replacement parts were ordered & installed as soon as they arrived and a few days later we were off on our vacation as planned. Once again kudos to CINDY and the entire service department. A great experience overall thanks again . More

No games from Lia! Went in there and dealt with Rick Greenwood, no games they knew the type of buyer I was and gave me very competitive numbers and great service, in and Went in there and dealt with Rick Greenwood, no games they knew the type of buyer I was and gave me very competitive numbers and great service, in and out. Service Tech, Ed, addressed some concerns I had promptly as well. More

Great service. Gale Toyota is much closer but I prefer here. Cindy makes the experience great. We discussed the service, future services, mileage overages and lease options. There is no waiting at the beginnin Cindy makes the experience great. We discussed the service, future services, mileage overages and lease options. There is no waiting at the beginning or during servicing Joe More

Great service and buying experience. I have purchased my third Toyota from Lia of Wilbraham and am, as always, pleased that I did. The service personnel are always helpful and solicitous I have purchased my third Toyota from Lia of Wilbraham and am, as always, pleased that I did. The service personnel are always helpful and solicitous and the sales people are low pressure and patient. Andre Bernatchez was the sales rep I worked with and he was what every sales person should be. I went in for routine maintenance and walked out with a new car! More

First Time Experience with Lia Toyota - Jason & Laura We were very pleased with the experience at Lia Toyota of Wilbraham. Mark Poirier was attentive to our needs, answered all of our questions and delive We were very pleased with the experience at Lia Toyota of Wilbraham. Mark Poirier was attentive to our needs, answered all of our questions and delivered on all time commitments, which in this day and age says something. We would recommend Lia Toyota of Wilbraham to anyone who is looking to buy a vehicle. Job well done! More

Great customer service Cynthia Patrick was my service representative, and she was knowledgeable and very helpful. She got me in and out quickly, called as soon as she had a Cynthia Patrick was my service representative, and she was knowledgeable and very helpful. She got me in and out quickly, called as soon as she had a quote, and was very personable. I recommended stopping by if your car needs some love. Kind and respectful, and they know how to treat customers. More

Fantastic experience This Lia dealership did a great job. Everyone was friendly and knowledgeable. Gonzalo Costa was a no pressure salesman, which was a refreshing change This Lia dealership did a great job. Everyone was friendly and knowledgeable. Gonzalo Costa was a no pressure salesman, which was a refreshing change from other dealerships and sales people. He helped me throughout the process of changing car. I had a wonderful experience. More

Excellent Service. My reception by Christine Jalbert was exceptional and I was treated as I would treat my customers when I worked as Parts Manager and Service Manager w My reception by Christine Jalbert was exceptional and I was treated as I would treat my customers when I worked as Parts Manager and Service Manager with Toyota Springfield. With dignity and kindness. Thank you Christine. More

My new Highlander I was looking to replace my old Highlander and when I received a mailer from Lia Toyota at Wilbraham I couldn't resist. Richard Green was my sales con I was looking to replace my old Highlander and when I received a mailer from Lia Toyota at Wilbraham I couldn't resist. Richard Green was my sales consultant who did an amazing job explaining my purchasing options. I have always felt some anger and dissatisfaction in my previous car purchases. This time I told Richard that I was happy and satisfied due to his professionalism and sense of care. I will definitely recommend Richard Green and Lia Toyota at Wilbraham to others. I have been their customer since 2012 and will continue in the years to come. More