Lia Toyota of Wilbraham

The service department doesn't value customer time. It took over 2 hours for a simple oil change. The they inflated the price to cover the coupon. My car only has 11k miles on it and as soon as I pulle It took over 2 hours for a simple oil change. The they inflated the price to cover the coupon. My car only has 11k miles on it and as soon as I pulled in they claimed I need a wheel alignment. I will not be going back. I will bring my cars to Balise instead. More

The service department has always been responsive to my car's needs, crediting my service reps for their dedicated time & attention; car's needs, crediting my service reps for their dedicated time & attention; More

The updates looks very nice. More seating which was good. Good job on the updates. More seating which was good. Good job on the updates. More

I’ve had great service at this Dealership for almost 10 years. I recently traded in my Tacoma for a new one. Roger Larocque was great, , making the process very easy. He was professional and courteous. . years. I recently traded in my Tacoma for a new one. Roger Larocque was great, , making the process very easy. He was professional and courteous. . More

We have had very positive experiences with Lia Toyota of Wilbraham. This is our second brand new purchase from this dealership. We always have our vehicles maintenance there as well. Everyone we interact Wilbraham. This is our second brand new purchase from this dealership. We always have our vehicles maintenance there as well. Everyone we interact with is always very helpful. Our sales rep Michael Binnette was a pleasure to work with, and Francisco was great on the finance/paperwork side. More

Ready to help with whatever is needed. Seldom have I had to wait long to see anyone. Seldom have I had to wait long to see anyone. More

My experience with the LIA Toyota of Wilbraham was good. Mike Kaplan was very knowledgeable and helpful during the buying process. Mike was very easy to work with and I would definitely seek his assistance Mike Kaplan was very knowledgeable and helpful during the buying process. Mike was very easy to work with and I would definitely seek his assistance if purchasing another vehicle. My overall rating would be higher if not for a mix up with the vehicle's title that took a few weeks to solve. Everything else went very well and I would have no reservations in buying another vehicle from this dealership. More

My service rep, Mr. David Greenlaw is very knowledgeable about my Toyota vehicle and I was very confident that service would be excellent. It was a pleasure to deal wit David Greenlaw is very knowledgeable about my Toyota vehicle and I was very confident that service would be excellent. It was a pleasure to deal with him. Lia Toyota is lucky to have him in their employ. If I need further service I will be sure to seek his assistance. Robert Knihnicki, East Longmeadow, MA More

I recently brought my car in for service after not having been there for several years. Everyone was friendly and kind, especially David Greenlaw. He went above and beyond to entertain my 5 year old while we been there for several years. Everyone was friendly and kind, especially David Greenlaw. He went above and beyond to entertain my 5 year old while we waited for my car to be checked in. More