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Lia Toyota of Wilbraham

Wilbraham, MA

4.7
385 Reviews

2145 Boston Rd

Wilbraham, MA

01095

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Showing 385 reviews

August 08, 2024

My service rep, Mr. David Greenlaw is very knowledgeable about my Toyota vehicle and I was very confident that service would be excellent. It was a pleasure to deal wit More

by rknihnicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Greenlaw
Aug 09, 2024 -

Lia Toyota of Wilbraham responded

Robert, thanks for the fantastic review of David! He's the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle at this visit. Thank you for continuing to choose Lia Toyota for the best service!

August 01, 2024

I recently brought my car in for service after not having been there for several years. Everyone was friendly and kind, especially David Greenlaw. He went above and beyond to entertain my 5 year old while we More

by kpremont
Recommend Dealer
Yes
Employees Worked With
David Greenlaw
Aug 02, 2024 -

Lia Toyota of Wilbraham responded

Thank you for taking a moment to share positive feedback on David. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

July 28, 2024

I have been visiting this dealership for the last 7 years; very comforting to know my vehicle is always well cared for. More

by Lynn.pollard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Greenlaw
Jul 30, 2024 -

Lia Toyota of Wilbraham responded

Thank you for your lovely feedback, Lynn! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

July 22, 2024

Beautiful dealership inside and out. Everyone was very friendly and attentive. Mike my advisor was attentive in every way and made me feel comfortable and relaxed during the entire buyin More

by Rwman1rwman1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kaplan
Jul 23, 2024 -

Lia Toyota of Wilbraham responded

Thanks so much for mentioning all the aspects of your dealership experience that stood out. We especially appreciate your kind words about Mike's support and expertise. Congratulations on your new Toyota! Enjoy the ride!

July 19, 2024

My experience at LIA TOYOTA of Wilbraham MA. went very well. Mark Poirier was very helpful in making my final decision to purchase my next Highlander. He gave me a fair price on my trade in, a More

by johnpgelinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Poirier, Richard Greenaway
Jul 22, 2024 -

Lia Toyota of Wilbraham responded

John, we're thrilled you enjoyed a satisfying and smooth dealership experience with Mark! Thank you for taking a moment to share the highlights. We wish you all the best in your new Highlander, from the entire team at Lia Toyota!

July 16, 2024

My experience at LIA toyota to say the least was excellant. David , who took charge of overseeing my car needs, did an outstamding job and very professional manner. GOOD JOB DAVID. More

by jamesmorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Greenlaw
Jul 16, 2024 -

Lia Toyota of Wilbraham responded

James, thank you for taking a moment to share positive feedback on David. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

July 13, 2024

I always get the most professional service at Lia Toyota of Wilbraham. The service staff are very friendly, courteous and professional. My service advisor Cassie Cloutier, kept me informed of procedures in More

by jodi464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Ramos, Cassandra Cloutier-Ham
Jul 15, 2024 -

Lia Toyota of Wilbraham responded

Jodi, that's awesome! Thank you for always trusting Cassie and the Lia Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

June 13, 2024

Everything was great everyone was just friendly and happy. Kelly Murray was really excellent and very happy More

by Martangl4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Murray
Jun 13, 2024 -

Lia Toyota of Wilbraham responded

Thank you for telling us the highlights of your service visit with Kelly! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

June 04, 2024

All the staff in the service department were very friendly and professional! I also love the new service bays! More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hipolito Narvaez
Jun 09, 2024 -

Lia Toyota of Wilbraham responded

Eric, thank you for your positive review! We are glad that our team took great care of you. Your satisfaction means so much to us. We hope to see you again the next time you are in need of automotive service!

June 03, 2024

Service always makes sure my car is in tip top shape. . The staff in the service department are top notch... More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Ramos, David Greenlaw, Kelly Murray
Jun 09, 2024 -

Lia Toyota of Wilbraham responded

Richard, thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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