
Lia Toyota of Wilbraham
Wilbraham, MA
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David Benitez was an excellent salesman, but financial people and registration people were very slow it should not take five hours to pick up a new car people and registration people were very slow it should not take five hours to pick up a new car More
I got a letter that stated they wanted to buy my Rav4 that I purchased from them. They offered me more than double what I still owed on it. Spoke with sales and he worked with me diligently trying to get that I purchased from them. They offered me more than double what I still owed on it. Spoke with sales and he worked with me diligently trying to get me in the truck I wanted. Tyree Mack was amazing! He was patient and understood my needs, wants and concerns and worked with me through all of them. If you decide to purchase your next vehicle, I would recommend going here and highly recommend having Tyree as your sales associate. More
The service department doesn't value customer time. It took over 2 hours for a simple oil change. The they inflated the price to cover the coupon. My car only has 11k miles on it and as soon as I pulle It took over 2 hours for a simple oil change. The they inflated the price to cover the coupon. My car only has 11k miles on it and as soon as I pulled in they claimed I need a wheel alignment. I will not be going back. I will bring my cars to Balise instead. More
The service department has always been responsive to my car's needs, crediting my service reps for their dedicated time & attention; car's needs, crediting my service reps for their dedicated time & attention; More
I’ve had great service at this Dealership for almost 10 years. I recently traded in my Tacoma for a new one. Roger Larocque was great, , making the process very easy. He was professional and courteous. . years. I recently traded in my Tacoma for a new one. Roger Larocque was great, , making the process very easy. He was professional and courteous. . More