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Lia Toyota of Wilbraham

Wilbraham, MA

4.7
393 Reviews

2145 Boston Rd

Wilbraham, MA

01095

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Showing 393 reviews

September 22, 2020

I have been going to Lia in Wilbraham for many years and have always been very satisfied. Kelly King and Leroy are responsible for making my experience at Lia go so smoothly without any issues.. Thank you. More

by ken l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leroy, Kelly King
Sep 24, 2020 -

Lia Toyota of Wilbraham responded

Ken, thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!

August 21, 2020

Thank you Cynthia Patrick for a quick and no hassle maintenance appointment. A quick in and out drop off, with excellent accurate timely information and quality work. More

by etepete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
Sep 02, 2020 -

Lia Toyota of Wilbraham responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Cynthia. We look forward to seeing you again when your vehicle is ready for its next service.

August 19, 2020

I am very happy with the service at Lia Toyota for I am very happy with the service at Lia Toyota for Wilbraham. On my latest visit Service writer Cynthia Patrick did an excellent job of checking me More

by Cuinmain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
Sep 02, 2020 -

Lia Toyota of Wilbraham responded

Thank you for taking the time to share your experience with us. We are pleased to know that Cynthia has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

August 12, 2020

Cynthia Patrick is the reason I go here when I need service. She is welcoming polite and knows how to treat people. I didn't buy my car here but she is a good reason to buy here when it's time. More

by cescobar27
Recommend Dealer
Yes
Employees Worked With
Kelly King, Cynthia Patrick, Christine Jalbert
Aug 19, 2020 -

Lia Toyota of Wilbraham responded

Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Cynthia. We look forward to working with you again in the future.

August 11, 2020

Excellent service & friendly staff!! Their service is staff is very helpful especially Edwin Ramos!! Was Treated like a customer should be treated !! Thank you & keep up the good work!! More

by Boloboys4
Recommend Dealer
Yes
Employees Worked With
David Pedraza, Edwin Ramos , Kelly King
Aug 19, 2020 -

Lia Toyota of Wilbraham responded

Thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

August 08, 2020

Excellent service received at Lia Toyota of Wilbraham Our 1998 Sienna van needed repair work on the rear door; the latch had failed so the door could not be opened. Our service contact person was Cynthia More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
Aug 10, 2020 -

Lia Toyota of Wilbraham responded

Barbara, thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience with us. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

July 25, 2020

Carla and Paige Schafer were very helpful and made our purchase of a 2017 Toyota RAV4 smooth and easy. It was nice doing business with them. More

by anns
Recommend Dealer
Yes
Employees Worked With
Paige Schafer, Carla A. Brooks
Jul 29, 2020 -

Lia Toyota of Wilbraham responded

We are thrilled to hear that we made the purchase of your new car easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. We look forward to serving your automotive needs in the future.

July 22, 2020

Andre Bernatchez was very helpful in choosing the right vehicle for me. Without rushing me, he made it possible for me to select leasing the RAV4 2020. Andre did a terrific job, and I would recommend him t More

by nance
Recommend Dealer
Yes
Employees Worked With
Nuno Marques, Cynthia Patrick, Andre Bernatchez
Jul 29, 2020 -

Lia Toyota of Wilbraham responded

Nance, on behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

July 17, 2020

excellent service advisor As always Cynthia Patrick goes the extra mile to keep the customer updated on their vehicles service status and always answers any questions I have.s More

by gramps62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Patrick
July 15, 2020

I had a great experience at Lia Wilbraham. Mark Poirer did a great job and made the experience painless. Would recommend him to everyone. Thank you. More

by Big Dave
Recommend Dealer
Yes
Employees Worked With
Mark Poirier
Jul 17, 2020 -

Lia Toyota of Wilbraham responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Mark took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

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