Lia Toyota of Wilbraham
Wilbraham, MA
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Kelly king was very helpful and pleasant to deal with, overall experience was very good, from securing a lease on a 2020 rav4, to getting the sticker and registration from the service dept. overall experience was very good, from securing a lease on a 2020 rav4, to getting the sticker and registration from the service dept. More
Professional and friendly service Cynthia Patrick is a pleasure to deal with. She takes the time to ask and answer questions and does so in a professional, knowledgeable and friendly Cynthia Patrick is a pleasure to deal with. She takes the time to ask and answer questions and does so in a professional, knowledgeable and friendly manner. Cynthia is a valuable asset for your team. More
Straightforward attitude toward consumer much appreciated Salesman (Mr. Mark Poirier) was unobtrusive, fact-based, and helpful. There were no false promises, and much time was spent explaining vehicle functio Salesman (Mr. Mark Poirier) was unobtrusive, fact-based, and helpful. There were no false promises, and much time was spent explaining vehicle functions. This was a Costco Auto Purchase, and I felt that Costco had chosen the most consumer-friendly of several local dealerships (I visited several before purchasing at Lia). More
Courtney Rex was the person I dealt with for this appt. He was thorough, honest and was instrumental in expediting the diagnostic part of this visit and saw to it that I understood what needed to be done He was thorough, honest and was instrumental in expediting the diagnostic part of this visit and saw to it that I understood what needed to be done for my car and why. I feel confident that Lia’s Service Dept. will will have my car in tip top condition ion today. More
So glad I came to Lia Toyota of Wilbraham. I came to them after a terrible experience at another dealer service center. Courtney Rex was amazing. He patiently listened to my concerns, reviewed potential serv after a terrible experience at another dealer service center. Courtney Rex was amazing. He patiently listened to my concerns, reviewed potential service, gave me an upfront estimate and arranged a shuttle ride. Lia is certainly my new service center for all of my needs. More
I had my truck serviced late December last year(2019). Cynthia Patrick was outstanding as a service. Rep.. She was very courteous to me and supplied me with a ride to work and back very efficiently. Sh Cynthia Patrick was outstanding as a service. Rep.. She was very courteous to me and supplied me with a ride to work and back very efficiently. She also helped me understand all servicing questions I had, making me feel very comftorble. I would recommend Lia Toyots and Cynthia Patrick to anyone needing service. Thanks very much. Mike schultz More
Took my 2020 Corolla there for unexpected service. Christine promptly assured me they would fix it. She is always courteous and helpful. Wouldn’t take my car anywhere else for anything!!!!!!! Christine promptly assured me they would fix it. She is always courteous and helpful. Wouldn’t take my car anywhere else for anything!!!!!!! More
Great service Lia performed great service on my vehicle recently. The service was done sooner than expected. I would recommend Lia to anyone not having their own Lia performed great service on my vehicle recently. The service was done sooner than expected. I would recommend Lia to anyone not having their own mechanic. They do quality work. More
Outstanding Service, marvelous people! Cynthia Pac in the Service department is a joy to work with! She always goes out of her way to get the very best service to her customers. Cynthia and Cynthia Pac in the Service department is a joy to work with! She always goes out of her way to get the very best service to her customers. Cynthia and her boss Ed Ramos fixed a very difficult problem with my new Camery, that was baffling everyone. Outstanding job for Lia Toyota! Thank you Benjamin More
Love the service and especially the people taking care of my needs. Cynthia Patrick is the best. Always get professional care. Cynthia Patrick will continue to update me on the status of my car! my needs. Cynthia Patrick is the best. Always get professional care. Cynthia Patrick will continue to update me on the status of my car! More