Lia Toyota of Rockland

royce ramos did an excellent job from the moment i walked through the door , he acted more like my friend than a car salesman,i felt i can trust him. i asked him to get me the bottom price on a camry se,the through the door , he acted more like my friend than a car salesman,i felt i can trust him. i asked him to get me the bottom price on a camry se,the first time around and he did.he also spoke to his manager to try and get me more on my trade,and he did.throught the entire process i felt he was making every effort to satisfy me ,and he did. my review in short, 2 thumbs up for royce ramos and rockland toyota. thank you royce. michael rosenberg More

We leased a 2010 Toyota Corolla in January and our experience at Rockland Toyota was a pleasure from the moment we called for information and were lucky enough to get Royce on the phone until we drove experience at Rockland Toyota was a pleasure from the moment we called for information and were lucky enough to get Royce on the phone until we drove out in our new Corolla. We had some financial challenges we were dealing with and Royce took the time over the phone to explain what we needed to do and what we needed to bring with us. We had gone to another dealer and they wouldn't even talk to us. We sat down with Royce and within minutes we were able obtain a lease on a great car. We are extremely happy with our Corolla and we would recommend Rockland Toyota to anyone of our family and friends and we would advise them to ask for Royce. Thanks Royce for all your help and for making us feel like valued customers. More

MY overall experience at Rockland Toyota was a pure pleasure. My Sales person Royce Ramos took the time to make sure all my car buying needs were taken care of. I leased a 2011 Toyota Camry, which i pleasure. My Sales person Royce Ramos took the time to make sure all my car buying needs were taken care of. I leased a 2011 Toyota Camry, which i extremely happy with. I was so was so impressed with the professionalism both the dealership and sales person showed me, i referred a co-workers who ended up buying a 2011 Camry while using Royce as his sales person. I would recommend Rockland Toyota to anyone of my close friends or family in the market for a new car with Royce being referred to as the sales person to use. Thomas Letizia More

When we first arrived our Scion sales person wasn't in yet. A very charming young woman showed us the Scion and demonstrated some of it's unique features, That dealership has a cafe and we were given lunc yet. A very charming young woman showed us the Scion and demonstrated some of it's unique features, That dealership has a cafe and we were given lunch, they also have a wonderfully equipped playroom. Their bathrooms, as well as being immaculate were beautiful. Nelson arrived and we went for a test drive he was very knowledgable about the car. We explained that we had a relative who owns a car dealership wanted us to buy a car from him and we owed him a test drive, We kept our appointment, the car we wanted to test drive wasn't in and neither was he. We returned to Toyota and purchased the Scion and then we met Bini the finance manager, a very warm caring woman. She gave us some very good package deals in terms of maintenance. When we returned to pick up our car we met Royce who does the technology care of the Scions, he taught us how are navigation system, back up camera, and satellite radio worked and was very patient with us. We also and this is entirely incidental, had wonderful discussions on how to prepare Indian food and Philipino cuisine. We will always use this dealership. More

I went to Rockland Toyota to look for a new car because my lease will expire in a month. I already went to Ford, Honda and Hyundai but they just seem to worry about getting a deal than satisfying the need my lease will expire in a month. I already went to Ford, Honda and Hyundai but they just seem to worry about getting a deal than satisfying the need of the customers. I was so impressed with the deal by Royce Ramos that in less than 30 minutes i wanted to get a new car. The service was excellent and will recommend it to anyone. I've been driving the car now for days and i am very satisfied with the performance. The entire staff was very professional that i was out of there driving my brand new car in less than 2 hours. I already told a lot of my friends and family members that if they want to go to a trusted dealer go to Rockland Toyota and ask for Royce Ramos or any of the staff. More

We went to Rockland Toyota to look for a Highlander SE with navigation. I had a specific price point we wanted to make. Sam got down to business and quoted us a price that was a bit on the high side, so I with navigation. I had a specific price point we wanted to make. Sam got down to business and quoted us a price that was a bit on the high side, so I knew I could find it for less. When we were ready to buy, we shopped around on the price and Sam beat all of the other quotes and gave us the car for the price we wanted to pay. He was always friendly, good on the follow-up and beat out the other competitors on the bottom line. Sam is also very respectful, which I appreciated because women don't always have the best time at car dealerships. We bought this car because of his service. If you go to Rockland Toyota, ask for Sam and you'll be happy you did! More

Royce is very knowledgeable and helpful. He calls from time to time to see how my car is and how I am getting along. He is very personable. He is always willing to help me out if I have questions and make time to time to see how my car is and how I am getting along. He is very personable. He is always willing to help me out if I have questions and makes time for meetings. He is the best dealer I have ever dealt with. Thanks Royce keep up the good work! More

George was extremely professional and straightforward. He George was extremely professional and straightforward. He listened to what we were saying and took the time to ask questions so that we were more li George was extremely professional and straightforward. He listened to what we were saying and took the time to ask questions so that we were more likely to get a car that matched our requirements. We visited a few other dealers before purchasing our car from George and our experience with him was a pleasure compared to our other stops. More

Made an appointment and went to Rockland Toyota Scion on 02/26/11 just to test drive a vehicle or two, as we were begining the process of looking for a second car. We were debating a Toyota Highlander Hybr 02/26/11 just to test drive a vehicle or two, as we were begining the process of looking for a second car. We were debating a Toyota Highlander Hybrid or a Rav4, and Royce (Ramos) was very pleasant and knowledgeable, having a lengthy discussion with us about the two vehicles and their different options, before directing us out on an AWESOME test-drive route that showed what the suggested vehicle (a 4-cyl 2011 Rav4 Sport) could really do. Rather than taking us on a level road with a few little curves and turns, we went up and down noticeable hills, a few of which had winding curving roads. This was important, as we live in a hilly area, and face hill and mountain roads during adventures in the summer, so we thought that we might need a v6 to power through the inclines and declines. Nope, the 4-cyl handled it all beautifully with three adults in the vehicle. Back at the dealership, we really wanted to just get an idea of how much a 2011 Rav4 Sport would cost, so that we could mull it over and return in a few weeks with a downpayment. However, Royce found one on the lot that was extremely to our liking, we qualified for the 1.9% financing, and Royce, Bimi (in the financing office) and everyone in general in the Rockland Toyota Scion dealership was so incredibly pleasant, helpful, and straight-forward (without being aggressive or pushy, as one would expect auto salespeople to be), that we decided not to wait, and my husband drove his new vehicle home that night. When I finally retire my Honda Civic (although no time soon), I will definitely be returning to Rockland Toyota Scion and meeting up with Royce to discuss my options. More

This was my first car buying experience. I would get ugly loaners to use all the time. Plus I was using my wife's car mostly and felt bad I was racking up so much mileage commuting in her car even though she loaners to use all the time. Plus I was using my wife's car mostly and felt bad I was racking up so much mileage commuting in her car even though she takes mass transit. I was also recommended to this dealership my a co-worker who had purchased a car for his wife recently. It was a pleasure to have Royce walk me through this process and not feel pressured or hounded as a sales mark. I liked having a lot explained to me even though I am still trying to process this new car ownership sensation. Royce was well-informed about the car he was selling me. He didn't go through any pre-memorized sales script to try and sell me the car. Heck I didn't even intend to buy a car that day. Even during the test drive it was good to have relevant information relayed to me as I drove. When dealing with paperwork, it also helped to have options weighed against the pros and cons. There were no must-have options that were pressured into adding onto my purchase. Royce and the folks at Rockland Toyota helped walk me through the process without making me feel dumb. The care that Royce provided before, during and after are what makes this dealership shine. Take it from a guy who has had to borrow ugly loaner cars over 15 years and had been undecided about what kind of car to drive other than Italian sports cars. I finally have my very own car and it's a beauty. Thank you Royce and Rockland Toyota. More