Lia Toyota of Rockland
Blauvelt, NY
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Excellent service The only reason I bring my car into this dealership instead of a local place is because of Hemant Seroiya. I find him to be not only pleasant but very The only reason I bring my car into this dealership instead of a local place is because of Hemant Seroiya. I find him to be not only pleasant but very honest which is a very important quality for me. I trust what he tells me to do with my car. I had not always found this to be true even at this dealership. So I am happy to have found someone there that I can really trust! More
Great Experience Overall very satisfied with my buying experience . Wayne was helpful and took the time to explain and program the features of my pre-owned 4Runner. Sa Overall very satisfied with my buying experience . Wayne was helpful and took the time to explain and program the features of my pre-owned 4Runner. Same experience as a new car purchase. More
Maintenance/Service and Repair During a visit for routine maintenance of my 2010 Venza, a problem with a defective gasket surfaced which required additional wait time. Sara Schlosse During a visit for routine maintenance of my 2010 Venza, a problem with a defective gasket surfaced which required additional wait time. Sara Schlosser explained the problem very clearly and, in view of the additional time involved for the repair, offered a loaner car if I could return at my convenience to do the gasket repair. When I returned a few days later the loaner car was provided as promised. Everything was done very professionally and precisely as promised. More
Sincere David was attentive and swift to get reports and handled properly. Note_ found people behind counter too loud and carrying on like children. Need more David was attentive and swift to get reports and handled properly. Note_ found people behind counter too loud and carrying on like children. Need more decorum. More
Salesperson of the Year I was completely satisfied with the sales person Fitzroy Crooks at this dealership. This is my second time with Fitzroy and would recommend him highly I was completely satisfied with the sales person Fitzroy Crooks at this dealership. This is my second time with Fitzroy and would recommend him highly when searching for a car at Lia Toyota.. Very professional and goes above and beyond to get you into the vehicle you are interested in. Francesca V. More
Spring car service I was signed in for my service appointment by a very friendly and helpful employee named SaraSchlosser She Explained the services my car needed and t I was signed in for my service appointment by a very friendly and helpful employee named SaraSchlosser She Explained the services my car needed and the costs More
10K Service - Happy Customer I was greeted by Michael Wapnick the Assistant Service Manager when I came in for my 10K mile service and Jeffrey who serviced the car. They were bot I was greeted by Michael Wapnick the Assistant Service Manager when I came in for my 10K mile service and Jeffrey who serviced the car. They were both very polite, attentive and informative. They even informed me that my car's inspection was due soon and attended to my concerns. My car was serviced very quickly therefore I did not spend much time waiting. More
73k mile service I appreciate the service that Sara Schlosser provide when I brought my car in this past week. She spent time going over the service my car required. I I appreciate the service that Sara Schlosser provide when I brought my car in this past week. She spent time going over the service my car required. I appreciate that. Thank you More
excellent and professional staff, well worth the time and ef excellent, friendly staff, able to answer questions in a professional manner, Well worth the money, time and effort. Specialized in my make of car, w excellent, friendly staff, able to answer questions in a professional manner, Well worth the money, time and effort. Specialized in my make of car, would not take car any where else. More
Excellent Service by Sara I was greeted with a warm welcome and a big smile by Sara Schlosser. She explained how long it would take. She came to the waiting room and explain I was greeted with a warm welcome and a big smile by Sara Schlosser. She explained how long it would take. She came to the waiting room and explained what was needed. It was done in the time frame she said. She was a pleasure to work with and I would love to have her again More