Lia Toyota of Rockland

Our experience was excellent and Ana Collado it’s the best! She took the time to make sure that we were happy with our decision! Thanks to all the staff. best! She took the time to make sure that we were happy with our decision! Thanks to all the staff. More

Best of the best - thank you Luis P. in service Luis Polanco is the reason we use Lia Toyota, and service is a huge part of any dealership's reputation, in fact, it is everything! The distance I hav Luis Polanco is the reason we use Lia Toyota, and service is a huge part of any dealership's reputation, in fact, it is everything! The distance I have to travel to a dealership is far less important than my customer service experience, quality of service and comfort of the service waiting room. Mr. Polanco understands and meets my needs, schedule and concerns when it comes to car maintenance and repair (few with Toyotas, thank goodness). More

Problem Solved! My battery died on a Saturday morning. After it was jump-started, I drove to Lia Toyota and begged for help to keep it running. I dealt with Juan Liri My battery died on a Saturday morning. After it was jump-started, I drove to Lia Toyota and begged for help to keep it running. I dealt with Juan Liriano, who was very kind and professional. He assured me they would check it out and gave me an accurate time estimate for how long it would take. My battery was replaced adn he sent me on my way with a smile. More

Courteous and professioal service. Took my car to Toyota for renewal of my registration. I spoke to Michael Wapnick who was very courteous and professional. After replacing some light Took my car to Toyota for renewal of my registration. I spoke to Michael Wapnick who was very courteous and professional. After replacing some light bulbs, my car passed inspection. I was very pleased with Lia. More

Amazing service and great employee I went to Toyota because my steering wheel cover was cracked. I never thought something like this could happen and was so worried about how much it wa I went to Toyota because my steering wheel cover was cracked. I never thought something like this could happen and was so worried about how much it was going to cost me, so close to the holiday season. I spoke to Terry Liaros, who listened to my concerns. He took his time to answer my questions and really explain what could be done. Lucky for me, Terry told me that they could goodwil it for me, which means that I didn't have to worry about the cost. First time I felt like the customer really did matter at a dealership. More

Very courteous service, took me right away and listened to my concerns and answered all my questions. Michael Wopnick was very professional, courteous and genuinely concerned for my concerns about my Ta to my concerns and answered all my questions. Michael Wopnick was very professional, courteous and genuinely concerned for my concerns about my Tacoma. More

Great salesperson, great vehicle, great dealership. Ariel Prall was the perfect sales person. My initial contact with Lia Toyota was less than favorable, and I was ready to walk away until Ariel introdu Ariel Prall was the perfect sales person. My initial contact with Lia Toyota was less than favorable, and I was ready to walk away until Ariel introduced herself, showed me the car I wanted to see, and then guided me through the buying process in a very professional way. Buying a car is not an every-day experience for me, and some of the car salespeople I spoke with at other dealerships either outright lied to me or treated me like an idiot. Ms. Prall was very familiar with the car she showed me, and was able to answer my questions. If she didn't know an answer to a particular question, she said, "Let me find out," and then got right back to me. My understanding is that Ms. Prall is new to car sales, but she is off to a great start. I suspect she'll be the top salesperson at Lia in no time at all! Highly recommended. When you visit Lia Toyota, ask for Ariel. You'll be glad you did. More

Great.... quick service.... no appointment necessary. The waiting area is large and spacious. It is also very clean. The apparel has very easy access. All in all a great experience waiting area is large and spacious. It is also very clean. The apparel has very easy access. All in all a great experience More

Excellent Fitzroy Crooks our sales person was excellent. He was easy to talk with and he was not pushy. I would recommend anyone to seek him out when they are Fitzroy Crooks our sales person was excellent. He was easy to talk with and he was not pushy. I would recommend anyone to seek him out when they are looking to buy a car. The overall team was great. Trevor Goulbourne More

Another great Toyota Leasing Experience Leased a Toyota Rav4 2020 Ariel Prall was professional, honest, efficient and I walked out a very happy customer. Once again, Lia Toyota gave me exa Leased a Toyota Rav4 2020 Ariel Prall was professional, honest, efficient and I walked out a very happy customer. Once again, Lia Toyota gave me exactly what I wanted. DG More