Lia Toyota of Northampton

Excellent communication. Explained billing and noticed and verified I was a veteran. This was something I was never offered before. Military discount Explained billing and noticed and verified I was a veteran. This was something I was never offered before. Military discount More

Service, particularly by Lindsay Heart, is top notch. I bought 2 cars here, and return faithfully for service, because it's so reliable and guaranteed...Lindsay, especially, is the consumate pro, even I bought 2 cars here, and return faithfully for service, because it's so reliable and guaranteed...Lindsay, especially, is the consumate pro, even if she is crazy....but so am I (crazy, lol), so I'm going to keep coming back to this dealership for my car's needs as long as they employ people like the excellent (nutty) Lindsay Heart. 🙂 More

Philip Lombardi is an excellent service representative. He was courteous and knowledgeable, and was attentive as I explained what I believed was the issue with my car. Lia fixed my car promptly and to my s He was courteous and knowledgeable, and was attentive as I explained what I believed was the issue with my car. Lia fixed my car promptly and to my satisfaction. I’ve been a Lia Toyota customer for many years and will continue to be in the future. More

David Spafford was very helpful explaining the work that needed to be done, how long it would take, and identifying future work to be done needed to be done, how long it would take, and identifying future work to be done More

I made an appointment with Lindsay Heart because I knew she would provide the best service and recommendations. She explained the problems with my car and the ways to solve them. She is patient and very she would provide the best service and recommendations. She explained the problems with my car and the ways to solve them. She is patient and very knowledgeable about her job. Lindsay is an asset to the Lia Toyota dealership. Thank you More

Jesse S. kept me informed. I waited and drank their coffee. It took 90 minutes to find the trouble with the check engine light and 2 and half to replace the t kept me informed. I waited and drank their coffee. It took 90 minutes to find the trouble with the check engine light and 2 and half to replace the thermostat. More

I would like to comment on what a pleasant experience I had at Lia. Jesse Szewczyk explained everything about the problem with my car and was able to take care of it even though it was later in the afte had at Lia. Jesse Szewczyk explained everything about the problem with my car and was able to take care of it even though it was later in the afternoon. I am very appreciative! More

Lindsey Heart is an excellent associate. I had an unexpected alert, come up on the screen of my Prius. It related to the cooling system for the lithium battery. Lindsay immediately knew to c I had an unexpected alert, come up on the screen of my Prius. It related to the cooling system for the lithium battery. Lindsay immediately knew to check to be sure the cooling fan was not blocked. When we found that it was blocked, she was able to get the car in immediately to have it taken care of that’s preventing serious damage to the car. Her knowledge and eagerness to work with the customer or invaluable. More

Lindsey Hart always provides service above and beyond. She is courteous, professional, works to find rewards, recalls, and keeps a sharp eye on my Highlander's maintenance history. She is courteous, professional, works to find rewards, recalls, and keeps a sharp eye on my Highlander's maintenance history. More

Dwayne Smith is an excellent employee, salesman. He was very patient with me explained everything thoroughly and I was totally satisfied with the outcome of the deal that we made for my new Corolla He was very patient with me explained everything thoroughly and I was totally satisfied with the outcome of the deal that we made for my new Corolla cross. My daughter bought her first car from him and I made a point of going back to deal with him specifically. Do you have a good man on Dwayne! More