Lia Toyota of Northampton
Northampton, MA
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Jesse S. kept me informed. I waited and drank their coffee. It took 90 minutes to find the trouble with the check engine light and 2 and half to replace the t kept me informed. I waited and drank their coffee. It took 90 minutes to find the trouble with the check engine light and 2 and half to replace the thermostat. More
I would like to comment on what a pleasant experience I had at Lia. Jesse Szewczyk explained everything about the problem with my car and was able to take care of it even though it was later in the afte had at Lia. Jesse Szewczyk explained everything about the problem with my car and was able to take care of it even though it was later in the afternoon. I am very appreciative! More
Lindsey Heart is an excellent associate. I had an unexpected alert, come up on the screen of my Prius. It related to the cooling system for the lithium battery. Lindsay immediately knew to c I had an unexpected alert, come up on the screen of my Prius. It related to the cooling system for the lithium battery. Lindsay immediately knew to check to be sure the cooling fan was not blocked. When we found that it was blocked, she was able to get the car in immediately to have it taken care of that’s preventing serious damage to the car. Her knowledge and eagerness to work with the customer or invaluable. More
Lindsey Hart always provides service above and beyond. She is courteous, professional, works to find rewards, recalls, and keeps a sharp eye on my Highlander's maintenance history. She is courteous, professional, works to find rewards, recalls, and keeps a sharp eye on my Highlander's maintenance history. More
Dwayne Smith is an excellent employee, salesman. He was very patient with me explained everything thoroughly and I was totally satisfied with the outcome of the deal that we made for my new Corolla He was very patient with me explained everything thoroughly and I was totally satisfied with the outcome of the deal that we made for my new Corolla cross. My daughter bought her first car from him and I made a point of going back to deal with him specifically. Do you have a good man on Dwayne! More
Thank you. Mr. David Spafford for your excellent service. David is the type of person that will keep your customers coming back. Mr. David Spafford for your excellent service. David is the type of person that will keep your customers coming back. More
My charging issue was solved. The master technician took 3 hours to resolve my dirty charging pins issue. l feel it should have been resolved in 1 hour. The master technician took 3 hours to resolve my dirty charging pins issue. l feel it should have been resolved in 1 hour. More
Philip Lombardi made all the difference in my service experience. He was very courteous helpful and knowledgeable in his dealings with me. Based on his recommendations I also had my transmission serviced experience. He was very courteous helpful and knowledgeable in his dealings with me. Based on his recommendations I also had my transmission serviced which was overdue. I will definitely contact Philip when I need to have my vehicle serviced again. Frederick Krafft More