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Lia Toyota of Northampton

Northampton, MA

4.8
739 Reviews

280 King Street

Northampton, MA

01060

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Showing 739 reviews

July 28, 2023

Alex was kind and courtiouse ,helped us all the way thru financing .and made calls for reg an d sticker . More

by Higgins.jon12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Christopher Peltier
Jul 28, 2023 -

Lia Toyota of Northampton responded

Thank you for your kind review of Alex! We're delighted he was there for you every step of the way to make this a pleasant, seamless experience. Congrats on the new ride! Best wishes for amazing travels in your future, from all of us at Lia Toyota!

July 21, 2023

Jesse Szewczyk provided excellent customer service - friendly and helpful. Stayed in contact with me and ensured everything went smoothly. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Jul 21, 2023 -

Lia Toyota of Northampton responded

Thanks so much, Mike! We sincerely appreciate your business, and we're so pleased Jesse provided you with an attentive and smooth service visit. Please come see us again some day!

July 18, 2023

Jesse Szewczyk is wonderful to work with. Jessie is very knowledgeable in his job and very friendly to talk to. He is a wonderful service attendant and I wish him well with his future at Toyo More

by jlaberge58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Jul 19, 2023 -

Lia Toyota of Northampton responded

Thanks so much for the positive feedback! We're pleased Jesse took the time to provide you with his insight and support to make this a really remarkable service experience. Please give us a call whenever Jesse and the Lia Toyota team may assist you again with anything!

Jul 19, 2023 -

jlaberge58 responded

Thank you I will definitely do that.

July 13, 2023

Appreciate all the help and it was pleasant experience getting my car serviced. It was quick and fair priced More

by Kmyoung16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Heart
Jul 13, 2023 -

Lia Toyota of Northampton responded

Great! Thank you for stopping by to let us know our team provided you with a convenient and valuable service visit. We certainly look forward to more opportunities to be of service to you, and wish you pleasant travels until your next appointment!

July 12, 2023

I recently had the pleasure of working with Jesse Szewczyk at Lia Toyota service. He exceeded my expectations in every way. Jeese is professional ,helpful ,courteous ,and highly motivated. His level More

by Rich Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Jul 13, 2023 -

Lia Toyota of Northampton responded

Rich, thanks for recognizing Jesse's unique talents by sharing your 5-star review! Your satisfaction means everything to us, and we hope you'll continue to choose Lia Toyota for any future automotive needs. Safe travels until next time!

July 11, 2023

Good afternoon. I took my wife's Camry in for service and had a number of different services provided. I worked with Jesse Szewczyk. I found him to be an outstand More

by jszpiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jesse szewczyk
Jul 11, 2023 -

Lia Toyota of Northampton responded

Awesome! Thank you for sharing your 5-star review of Jesse on our service team. We are certain Jesse will be honored to have earned your complete satisfaction with the exceptional service he provided for you and your Toyota. Looking forward to making your next visit just as superb!

July 07, 2023

I enjoyed my experience at Lia Toyota in Northampton. Dwayne Smith was a very knowledgeable salesman who answered all my questions (even my dumb ones) as I upgraded 13 years to my first Toyota. I am v More

by wendy
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dwayne Smith, Francesca Ravina
Jul 11, 2023 -

Lia Toyota of Northampton responded

Thanks so much, Wendy! We truly appreciate your business and your thoughtful review of working with Dwayne. We're delighted he addressed all your wishes and needs completely to seamlessly transition you into your first Toyota. Congratulations! Best wishes for amazing travels in your future, from all of us at Lia Toyota!

July 07, 2023

Dwayne was very helpful and took his time with us, we felt he gave us personal service and was courteous and friendly. More

by Peter B
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dwayne Smith
Jul 11, 2023 -

Lia Toyota of Northampton responded

Hi, Peter! Thanks for stopping by to share positive feedback on your dealership visit with Dwayne! We're thrilled he treated you to a very supportive and stress-free experience. We certainly hope to work with you again some day, and until then, we wish you all the best in your travels, from everyone at Lia Toyota!

July 05, 2023

Lia Toyota of Northampton is a great place to do all your vehicle maintenance and purchasing of a vehicle at. The service Advisors are all so nice and pleasant to work with. On my last visit, Phil Lombardi w More

by hhvmcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ortiz, Dominick Finochiaro, Lindsay Heart, Caroline Donnelly, Phillip Lombardi
Jul 11, 2023 -

Lia Toyota of Northampton responded

Thank you for taking a moment to share your 5-star review of Phil in our service department! We sincerely appreciate your continued business as well as your positive feedback that motivates and encourages our amazing team. We wish you pleasant travels until we see you at your next appointment!

July 04, 2023

Our experience of buying a new car at Lia was very smooth. We interacted with Grant Goodwin. He is a great person to talk to, and he really helped us in each step. Would strongly recommend it. More

by dpm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin, Jason Shiles
Jul 11, 2023 -

Lia Toyota of Northampton responded

Dpm, thanks for stopping by to let us know how happy you were with Grant's assistance at our dealership! We're delighted Grant's support and expertise made this transaction easy and pleasant. Congrats on your new Toyota! We wish you all the best in your journeys to come, from the whole team at Lia Toyota!

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