Lia Toyota of Northampton

I had an awesome experience buying a car at Lia Toyota in Northampton. Phil Reilly was extremely easy to work with, answered all of our questions, was patient, helpful and a pleasure to work with. We were Northampton. Phil Reilly was extremely easy to work with, answered all of our questions, was patient, helpful and a pleasure to work with. We were very pleased with our experience buying a car at Lia Toyota in Northampton. I strongly recommend this car dealership and Phil Reilly in particular. Thanks! More

I was car shopping and had gone two several dealerships prior to arriving at Lia Honda. None of the other dealerships compared to how easy and friendly the sales personnel were to Lia Honda. My purchase wa prior to arriving at Lia Honda. None of the other dealerships compared to how easy and friendly the sales personnel were to Lia Honda. My purchase was easy and very understandable. I would recommend this dealership to everyone and anyone! More

My previous car shopping experience left me with a bad taste in my mouth, so I wasn't expecting much at Lia but I was pleasantly surprised. I felt like I was a priority and my questions were answered hone taste in my mouth, so I wasn't expecting much at Lia but I was pleasantly surprised. I felt like I was a priority and my questions were answered honestly and all my needs were met. I didn't feel like I was being shmoozed. I would definitely refer customers to Lia. More

Lindsay in service has been excellent to work with over the years. I have been taking my car to Lia Toyota of Northampton for service for close to 10 years and I have been extremely satisfied. Lindsay is the years. I have been taking my car to Lia Toyota of Northampton for service for close to 10 years and I have been extremely satisfied. Lindsay is very helpful, does not try to sell me any extra service for my car, problem solves when the car isn't working quite right and we can't figure out why, goes the extra mile for me whenever necessary. Lindsay is a pleasure to work with. I am so glad to have her as a contact in service at Lia Toyota of Northampton! Thanks Lindsay! More

The car buying experience as we know it can be anxiety provoking at best. At Lia Toyota, working with Phil Reilly was a pleasure. Phil was down to earth, knowledgable and had a No pressure approach which provoking at best. At Lia Toyota, working with Phil Reilly was a pleasure. Phil was down to earth, knowledgable and had a No pressure approach which made my decision so easy. I would highly recommend Lia Toyota and when you arrive make sur eyou ask for Phil Reilly! More

We were looking for a new car and the sales people at Lia were very friendly and helpful. The process was made very simple. They took care of all the work like transfers and calling the insurance company and were very friendly and helpful. The process was made very simple. They took care of all the work like transfers and calling the insurance company and registry. Simply put, we had our best car buying experience ever and we even drove off with our new car that day! More

We just purchased a new Prius iv from Lia Toyota; this is the third car we have purchased from Lia, and we continue to enjoy and appreciate our relationship with them. We first came to Lia Toyota several yea the third car we have purchased from Lia, and we continue to enjoy and appreciate our relationship with them. We first came to Lia Toyota several years ago for service on our car. Our experience with dealerships prior to this had been pretty negative, and we were honestly quite skeptical initially. On that first visit, Lindsay worked with us, and provided the BEST customer service we had ever received. It was because of her that we came back, again and again. Fast forward to today, when we purchased the Prius. Phil Reilley worked with us. With incredible courteousness, Phil listened carefully to what we said we were interested in, what we felt we could afford and what we hoped to receive on a trade-in. The result: Phil found the exact car we wanted at the price we hoped, and Lia gave us a very fair price on our trade-in. Connie helped us with all of the paperwork, as she did for the other two Toyotas we purchased. She is a true professional who treats us as friends, remembers what we prefer regarding options and had the paperwork completely ready when we arrived; she explains everything carefully and answers every question with patience. We remain appreciative of the great staff at Lia, from Lindsay to Phil to Connie, and to Brian and Chris in Service. THEY are the reason we will keep coming back. More

We have had the pleasure of dealing with Phil Reilly of Lia Toyota for almost 20 years. Phil Reilly has always worked with us to get us the best available offer that fit our needs. He has always been avail Lia Toyota for almost 20 years. Phil Reilly has always worked with us to get us the best available offer that fit our needs. He has always been available before, during and most importantly after the sale. Phil is one of the main reasons why we have remained a "Toyota Customer" for over 20 years. Our entire family has experienced from his professionalism and service over the years. In fact, our daughter and our parents have benefited from purchasing vehicles from Toyota. We have also had the pleasure of working with Connie Grabowski, the Lia Finance Manager. Connie has helped us receive the best possible financing from Toyota Financial Services. Connie has always delivered a package that worked within our budget. It is people like Phil Reilly and Connie Grabowski that keep people like us returning to purchase vehicles and services provided by Lia Toyota. Thanks for all you do! We sincerely appreciate it! Helen and Jim Wesloski, Jr. More

My experience with Lia Toyota was certainly a good one, especially how I was treated pleasantly and professionally by Philip, Connie and Vito. I did my homework on line and was comfortable with the final especially how I was treated pleasantly and professionally by Philip, Connie and Vito. I did my homework on line and was comfortable with the final agreement we came to. Philip was almost a pain making sure I knew all about the vehicle, describing every feature of the car in detail. Connie was great; it must take a small tree to cover all the paperwork. Vito, Philip and Connie were all good people to work with and I would definitely look to do business with them again. More

I arrived on Saturday, February 12, 2011 in late morning and before 4pm with all sales requirements fulfilled I was on my way home. The process was very professional from beginning to end. Our sales rep. and before 4pm with all sales requirements fulfilled I was on my way home. The process was very professional from beginning to end. Our sales rep. Joe Kaslauskas was great to work with as was the sales manager, Vito. We were able to agree on a price without any of the nonsense drama usually associated with buying a new vehicle at many dealerships. Joe followed through with all details and delivery of our new truck happened on time and it looking great as promised the following Tuesday morning. This purchase was a pleasure, we love our new Tacoma. More