Lia Toyota of Northampton
Northampton, MA
Filter Reviews by Keyword
By Type
Showing 734 reviews
Buying from Phil was a wonderful experience! He was thoughtful and through, going over every option the car offered. The hands free and navigation are already coming in handy! I knew the car I wanted a thoughtful and through, going over every option the car offered. The hands free and navigation are already coming in handy! I knew the car I wanted and he was able to get me in it immediately. Connie in the Business Office was also a pleasure, adjusting my options specifically for the type of work I do and mileage I drive. Tim, the GM, also introduced himself to me and thanked me for my business. Overall, it was a very positive experience and I look forward to purchasing my next car with Lia Toyota as well. More
I hope I have the right dealership. I was looking for a better vehicle and I must have went to four dealers and everything seemed hopless. Thanks to Ashley and Mike everything was great! Ashley really work better vehicle and I must have went to four dealers and everything seemed hopless. Thanks to Ashley and Mike everything was great! Ashley really worked hard for me to get a vehicle around my price range and somthing I really liked. Mike was very informative and genuine. You guys are the best. People like you are in the buisness for the right reason's! More
Adam was wonderful to work with he helped me with everything that was involved with the purchasing of my car. I love my new Corolla. I would definatly recomend Lia to any of my freinds or family. It everything that was involved with the purchasing of my car. I love my new Corolla. I would definatly recomend Lia to any of my freinds or family. It was a great experience. No presure and a fair price. More
I was very pleased with Adam as a salesperson. He was helpful, generous with information, not heavy handed. I have already sent two people to him as a resource. I feel comfortable calling him with quest helpful, generous with information, not heavy handed. I have already sent two people to him as a resource. I feel comfortable calling him with questions even well after the sale. A salesman is just that but it helps to have a good person to deal with. More
Phil Reilley is the salesperson who I dealt with. Since I was buying a Prius, there was a lot of time involved to show both me and my wife how to drive the car. He was great about taking each of us out se I was buying a Prius, there was a lot of time involved to show both me and my wife how to drive the car. He was great about taking each of us out separately and going for as long as we needed in order to feel comfortable. I would definitely recommend Phil to someone who is buying a Toyota. I can't comment on the service dept as I Have only had the car for 5 days. More
Everyone in dealership was very welcoming and friendly. Mike assisted us through the process of buying a new car. He was responsive to our needs and kept us informed throughout the process. We would defini Mike assisted us through the process of buying a new car. He was responsive to our needs and kept us informed throughout the process. We would definitely buy from this dealership again. Very positive experience~ More
The sales rep we worked with greeted us, made me feel comfortable with asking questions from the first contact, was very konwledgable, answered questions quickly and from a good understanding os the ques comfortable with asking questions from the first contact, was very konwledgable, answered questions quickly and from a good understanding os the question and the info on the car, was open to my time line for buying a car, and did not pressure me to make a decision. When I was signing the sales agreement he was organized and clear; he took extra time to show me buttons, levers, and dials in the car, how to operate them and their various settings, letting me work them and not just pointing them out. After the first encounter, I made sure he would be there when I returned to test drive it and, finally, to buy it. More
I had an awesome experience buying a car at Lia Toyota in Northampton. Phil Reilly was extremely easy to work with, answered all of our questions, was patient, helpful and a pleasure to work with. We were Northampton. Phil Reilly was extremely easy to work with, answered all of our questions, was patient, helpful and a pleasure to work with. We were very pleased with our experience buying a car at Lia Toyota in Northampton. I strongly recommend this car dealership and Phil Reilly in particular. Thanks! More
I was car shopping and had gone two several dealerships prior to arriving at Lia Honda. None of the other dealerships compared to how easy and friendly the sales personnel were to Lia Honda. My purchase wa prior to arriving at Lia Honda. None of the other dealerships compared to how easy and friendly the sales personnel were to Lia Honda. My purchase was easy and very understandable. I would recommend this dealership to everyone and anyone! More
My previous car shopping experience left me with a bad taste in my mouth, so I wasn't expecting much at Lia but I was pleasantly surprised. I felt like I was a priority and my questions were answered hone taste in my mouth, so I wasn't expecting much at Lia but I was pleasantly surprised. I felt like I was a priority and my questions were answered honestly and all my needs were met. I didn't feel like I was being shmoozed. I would definitely refer customers to Lia. More