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Lia Toyota of Northampton

Northampton, MA

4.8
734 Reviews

280 King Street

Northampton, MA

01060

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Showing 734 reviews

August 09, 2023

Alexis Garcia worked tirelessly helping with my purchase. This fine sales rep deserves 5 stars! More

by Jane O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Christopher Peltier
Aug 09, 2023 -

Lia Toyota of Northampton responded

Hi, Jane! Thanks so much for recognizing Alexis's excellence with your 5-star review. We're thrilled Alexis provided you with a very supportive and successful buying experience. Congrats on the new Toyota! Best wishes for amazing travels in your future, from everyone at Lia Toyota!

August 06, 2023

Dave Stafford was instrumental in assuring that the service work performed at Lia Toyota oh Northampton was completed professionally and in a timely manner. More

by Daniel.Kuzmeskus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Spafford
Aug 08, 2023 -

Lia Toyota of Northampton responded

Thank you for your 5-star review, David! We're so happy Dave handled your vehicle's needs with great care and a sense of urgency, to return you safely to the road in a timely manner. Please come see us again some day!

July 30, 2023

David Spafford is one of the reasons I come to Toyota. He knows how to explain technical problems and solutions, he's smart, fun to talk to, professional, a pleasure to work with. More

by aleone
Recommend Dealer
Yes
Employees Worked With
David Spafford, Lindsay Heart
Jul 31, 2023 -

Lia Toyota of Northampton responded

Thanks so much for sharing some fantastic feedback on David! We're so happy he continues to share insight and provide you with pleasant service overall. Please don't hesitate to reach out when David and the Lia Toyota team may assist you again. It's always our pleasure!

July 29, 2023

I would like to recommend Alex Garcia and Jason Shiles at Lia Toyota of Northampton. They both were very friendly, patient, efficient and honest. Alex even came in for us on his day off. Jason is a whiz with More

by Katie R.
Recommend Dealer
Yes
Employees Worked With
Gerald Laclaire, Alex Garcia, Christopher Peltier , Jason Shiles
Jul 31, 2023 -

Lia Toyota of Northampton responded

Hi, Katie! Thanks for letting us know how pleased you were with the assistance of Alex and Jason for this transaction. We're delighted they teamed up to make your experience a breeze. Congrats on the new Corolla! We hope you absolutely love it, and wish you all the best in your upcoming journeys, until we meet again!

July 29, 2023

Excellent service from David Safford, the service manager. He has always been efficient, and I feel trustworthy, he has secured my service at Lia Toyota. More

by nancy.ringey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Spafford
Jul 31, 2023 -

Lia Toyota of Northampton responded

Nancy, we're so happy to hear that! Thanks for sharing some wonderful feedback about David in our service department. We look forward to making your next appointment just as reliable. See you then!

July 28, 2023

Alex was kind and courtiouse ,helped us all the way thru financing .and made calls for reg an d sticker . More

by Higgins.jon12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Christopher Peltier
Jul 28, 2023 -

Lia Toyota of Northampton responded

Thank you for your kind review of Alex! We're delighted he was there for you every step of the way to make this a pleasant, seamless experience. Congrats on the new ride! Best wishes for amazing travels in your future, from all of us at Lia Toyota!

July 21, 2023

Jesse Szewczyk provided excellent customer service - friendly and helpful. Stayed in contact with me and ensured everything went smoothly. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Jul 21, 2023 -

Lia Toyota of Northampton responded

Thanks so much, Mike! We sincerely appreciate your business, and we're so pleased Jesse provided you with an attentive and smooth service visit. Please come see us again some day!

July 18, 2023

Jesse Szewczyk is wonderful to work with. Jessie is very knowledgeable in his job and very friendly to talk to. He is a wonderful service attendant and I wish him well with his future at Toyo More

by jlaberge58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Jul 19, 2023 -

Lia Toyota of Northampton responded

Thanks so much for the positive feedback! We're pleased Jesse took the time to provide you with his insight and support to make this a really remarkable service experience. Please give us a call whenever Jesse and the Lia Toyota team may assist you again with anything!

Jul 19, 2023 -

jlaberge58 responded

Thank you I will definitely do that.

July 13, 2023

Appreciate all the help and it was pleasant experience getting my car serviced. It was quick and fair priced More

by Kmyoung16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Heart
Jul 13, 2023 -

Lia Toyota of Northampton responded

Great! Thank you for stopping by to let us know our team provided you with a convenient and valuable service visit. We certainly look forward to more opportunities to be of service to you, and wish you pleasant travels until your next appointment!

July 12, 2023

I recently had the pleasure of working with Jesse Szewczyk at Lia Toyota service. He exceeded my expectations in every way. Jeese is professional ,helpful ,courteous ,and highly motivated. His level More

by Rich Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Jul 13, 2023 -

Lia Toyota of Northampton responded

Rich, thanks for recognizing Jesse's unique talents by sharing your 5-star review! Your satisfaction means everything to us, and we hope you'll continue to choose Lia Toyota for any future automotive needs. Safe travels until next time!

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