Lia Toyota of Northampton

My experience with Lia Toyota of Northampton was excellent. I had been shopping for a new Tacoma on line, and found the truck I wanted at Lia. I went and looked at the vehicle, and got a very fair a excellent. I had been shopping for a new Tacoma on line, and found the truck I wanted at Lia. I went and looked at the vehicle, and got a very fair appraisal of my trade. I was still thinking about the possible purchase, and went home to think about it. Lia did not barrage me with e-mails or phone calls, like sometimes happens. I went back and bought the truck. They had an internet price deal, which they honored. We negotiated a bit, I received good value for my trade, and they got me a very low interest rate on the loan. Overall, I had a very good experience buying my new truck. I would recommend this dealer. Thanks, Tom More

I can't say enough good things about Joe Kaslauskas, my salesperson. No pressure, honesty, and just worked so hard for me to get the best deal. I couldn't be happier with my new/used vehicle. He took th my salesperson. No pressure, honesty, and just worked so hard for me to get the best deal. I couldn't be happier with my new/used vehicle. He took the time to explain all of the features to me (that didn't happen for the last car I purchased somewhere else). If you go to Lia Toyota of Northampton, you got to see Joe to purchase your next car. I feel like I really received the royal treatment! Everything just went so smooth, all of the people were friendly and I wouldn't hesitate to return to them for my next car. More

She listened to my needs and found the perfect match for me! She was not a typical sales person that only cares about her commission. me! She was not a typical sales person that only cares about her commission. More

Chris Mattei did a great job helping me with this sale. He helped negotiate a fair price and did an excellent job showing me the many options on my new Highlander. He was a pleasure to work with. He helped negotiate a fair price and did an excellent job showing me the many options on my new Highlander. He was a pleasure to work with. More

Great experience from explaining every feature of the 2013 Rav 4 to answering our questions and helping us set up our phone, etc. Phil was polite, professional, patient and very helpful with paperwork 2013 Rav 4 to answering our questions and helping us set up our phone, etc. Phil was polite, professional, patient and very helpful with paperwork along with his colleagues. He made this the best car purchasing experience that we have ever had. He also remains available to us if we have further questions. More

I went to look at a new Camry and bought one that day. Joe gave me a great deal and I drove it home. I will tell my two friends 's who buy a new Camry each every few years what a great experience I had. J Joe gave me a great deal and I drove it home. I will tell my two friends 's who buy a new Camry each every few years what a great experience I had. Joe also explained all the inside and outside accessories to me. Joe made me feel comfortable and I love my new car. My husband is the one who told me to go there because he also purchased a car from Joe this year. More

I just purchased a 2011 Toyota SUV from Lia Toyota of Northampton and was very pleased with the sales experience. Chris Mattei was professional, knowledgeable, easy-going, friendly, and most of all, did Northampton and was very pleased with the sales experience. Chris Mattei was professional, knowledgeable, easy-going, friendly, and most of all, did not pressure me in the least. Rob Kassam was also very knowlegable and took the time to explain the various financing options available to me and to check around to get the best possible deal. He also gave me some great tips to save money over the life of the loan. The vehicle was ready a day earlier than promised, complete with the tow hitch installed, a new plate, registration, inspection sticker, and freshly cleaned. I would recommend Lia Toyota of Northampton, and specifically Chris Mattei if you are looking for a new or used vehicle. More

The salesman and the staff were extremely friendly, courteous, and helpful. No pressure tactics were employed and the buying experience was terrific. The dealership should be extremely proud of the pro courteous, and helpful. No pressure tactics were employed and the buying experience was terrific. The dealership should be extremely proud of the professionalism of its sales and service staff. I would highly recommend this dealership to all my friends and neighbors. More

I had a very good experience with Chris as my salesman. He help me but a brand new 2013 Toyota Corolla. I didn't think I was going to beable afford it, but he showed and explained to me about leasing. So, He help me but a brand new 2013 Toyota Corolla. I didn't think I was going to beable afford it, but he showed and explained to me about leasing. So, that is what I am doing and very happy because if it.Thanks Chris!!! More

Beware! I asked for an email quote on a new 2013 Beware! I asked for an email quote on a new 2013 Toyota Camry. The price I was quoted was $500 higher than the price for the same car (same VIN nu Beware! I asked for an email quote on a new 2013 Toyota Camry. The price I was quoted was $500 higher than the price for the same car (same VIN number) on their website. When I went in, I was told by the sales manager that he would match any price, which he did. I wanted to take advantage of the 0% 60 Toyota financing, and my quote had a table showing monthly payments. I asked if this was the 0% 60 financing, and the sales manager said ye. However, when I multiplied the number of payments by the monthly payment, the total was more than $2000 higher than the quote. I didn't discover this until after I had left, but you can bet I won't go back there again. More