Lia Toyota of Northampton

very nice and pleasant experience staff was very friendly and courteous, i was treated with respect and kindness.the sales person i worked with was very pleasant really made sure i was staff was very friendly and courteous, i was treated with respect and kindness.the sales person i worked with was very pleasant really made sure i was happy with everything. More

Great Customer Service During the summer I leased a Prius plug-in from this dealership and had the good fortune to work with Joe. He was personable, knowledgeable and easy t During the summer I leased a Prius plug-in from this dealership and had the good fortune to work with Joe. He was personable, knowledgeable and easy to communicate with. But the truth is, I really didn't like the Prius. Not the right car for me, not the right car for the kind of Winter we're having in MA! So I called Joe a few weeks ago and he invited me to come in. Again I found him incredibly helpful, particularly attuned to what I was hoping for in my next car. Not only did he help me select a Scion (which I LOVE), he also worked out a fair deal in terms of buying out my lease on the Prius and setting me up with a new one. (FYI: Lindsey from the Service Department was also helpful with an informal consultation because she owns a Scion) Great customer service is a dying art. Working with Joe was a total pleasure. More

Great Experience We just purchased a 2015 Tacoma and were very pleased with the excellent service we received from our sales rep, Joe Kaslauskas, when we visited Lia T We just purchased a 2015 Tacoma and were very pleased with the excellent service we received from our sales rep, Joe Kaslauskas, when we visited Lia Toyota, Northampton and would highly recommend him. A sales rep -- that was informative, knowledgeable about the vehicle, and not pushy in any way. Randy & Cathy More

great experience I was stuck in a lease that in CT I just couldn't get out of. I went and saw Steve Dunham at Lia Toyota of North Hampton and he was able to get me out I was stuck in a lease that in CT I just couldn't get out of. I went and saw Steve Dunham at Lia Toyota of North Hampton and he was able to get me out of my lease and into a 2015 fully loaded Rav4 I've worked with Steve in the past and am beyond happy with my experience and new vehicle. More

Ripped off They serviced my Corolla ,said cv axle seal was leaking so they replaced it for 250$ when I picked it up they said sorry it's still leaking and too ba They serviced my Corolla ,said cv axle seal was leaking so they replaced it for 250$ when I picked it up they said sorry it's still leaking and too bad. They identified problem and straight up ripped me off. Very unhappy and hope everybody reads this More

Excellance across the board I went in to look at a Yaris on 7/30/2014, I fell in love with a Corolla, My salesperson was Chris Mattei. He was amazing. I drove my car Corolla home I went in to look at a Yaris on 7/30/2014, I fell in love with a Corolla, My salesperson was Chris Mattei. He was amazing. I drove my car Corolla home. Dealerships can be intimidating, and pushy. LIa and Chris, and Rob Kassam in finance all put the customer first, The experience was amazing. The service is above excellance. My sister bought a car there three years ago, and has raved about it ever since. I decided I wanted to feel that way about a car purchase too, and I was not let down. I will always return to Lia, for service, and future purchases. This is an amazing company, amazing staff, and they give their customers amazing service, every time! More

Great Experience I worked with Chris Mattei to purchase a pre-owned Toyota Rav4, found the experience to be enjoyable, and love my new car. Chris is friendly, accounta I worked with Chris Mattei to purchase a pre-owned Toyota Rav4, found the experience to be enjoyable, and love my new car. Chris is friendly, accountable and ensured I was happy with my purchase. I would happily recommend him and the dealership to anyone in the market for a new vehicle. More

Great day got a brand new 2014 RAV4 Darren met us with a big smile, I was looking for a 2014 RAV4. Took it for a ride. Then I went down the road and test drove a 2014 Escape which help Darren met us with a big smile, I was looking for a 2014 RAV4. Took it for a ride. Then I went down the road and test drove a 2014 Escape which helped me tremendously in making my decision to purchase the RAV4. Darren, was very patient and answered all of my questions (no matter how trivial) He was very knowledgeable. THANK YOU SO MUCH I AM VERY HAPPY WITH MY NEW RAV4. More

I recently purchased a 2012 4Runner. From the minute I met Andrew I knew I was in good hands. I test drove the vehicle and needed a few days to think over purchasing the vehicle. He was not high pressure met Andrew I knew I was in good hands. I test drove the vehicle and needed a few days to think over purchasing the vehicle. He was not high pressure at all and waited to follow up. Within the week, with the help of Andrew and the wonderful finance man who's name escapes me, I was driving my awesome new car! I cannot say enough wonderful things about Lia of Northampton! More

I enjoyed my afternoon with Chris he was very honest and willing to do whatever it took to make me happy, and to make sure I got what I was looking for in my new vehicle. I love my 2011 Tacoma and appreci willing to do whatever it took to make me happy, and to make sure I got what I was looking for in my new vehicle. I love my 2011 Tacoma and appreciate Chris for all his hard work. Thank you Lorraine More