Lia Toyota of Northampton
Northampton, MA
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Great Service!! Amazing service. Phil was 100% professional and helped me find the right vehicle for me and I couldn't be more happy. I love my new RAV4! Thank you. Amazing service. Phil was 100% professional and helped me find the right vehicle for me and I couldn't be more happy. I love my new RAV4! Thank you. More
easy purchase Recently leased a 2015 Rav4. Salesman Phil R. Was very nice, and the process was fast. He got me exactly what I wanted in the price range I asked to s Recently leased a 2015 Rav4. Salesman Phil R. Was very nice, and the process was fast. He got me exactly what I wanted in the price range I asked to stay. Didn't try to up-sell or sell me something I wasnt interested in. No pressure to "buy now". Overall great experience and would recommend. This is the 3rd vehicle my family has purchased from Lia Toyota and 4th car from Lia Auto Group. More
Happy Customer! We just purchased our third vehicle from Lia Toyota Northampton and were, once again, very satisfied with that purchase. The weather was nasty yet Jo We just purchased our third vehicle from Lia Toyota Northampton and were, once again, very satisfied with that purchase. The weather was nasty yet Joel had no issue pulling more vehicles out for us to look at and test drive. He answered all of our questions directly and truly helped us to decide which car we should purchase. The Venza ended up being the perfect choice for us. Price negotiation was rather painless too! (Something we've always hated at other dealerships.) We will be back again and won't hesitate to recommend this dealership to all our friends and family! PS - We've been very happy with their service dept as well!! More
very nice and pleasant experience staff was very friendly and courteous, i was treated with respect and kindness.the sales person i worked with was very pleasant really made sure i was staff was very friendly and courteous, i was treated with respect and kindness.the sales person i worked with was very pleasant really made sure i was happy with everything. More
Very Pleased! Excellent Experiance!!! I went to Lia Toyota in Northampton to look for a car that would suit my needs for my crazy work commute and met my salesman, Jon Macki. He was so inf I went to Lia Toyota in Northampton to look for a car that would suit my needs for my crazy work commute and met my salesman, Jon Macki. He was so informative and answered all my questions. He didn't even mind my indecisiveness! I bought a Prius and knew nothing about a hybrid. I can't believe the gas I'm going to save! His sales manager Kris was so understanding that I had some credit troubles in the past and went above and beyond to help me leave that day with my new car! Thank you so much guys!!! I will make sure I tell my friends and family to come and see you! More
Stress free purchase Sales man, Robert, gave us a high level of personal attention. Worked with us to get the right vehicle for our needs. Responsive to our concerns. Seem Sales man, Robert, gave us a high level of personal attention. Worked with us to get the right vehicle for our needs. Responsive to our concerns. Seemed to be giving us honest numbers as he was using the same car pricing websites we were using. Good follow through as we worked on the financing and final pick-up issues. Overall a not unpleasant car buying experience. More
Great Customer Service During the summer I leased a Prius plug-in from this dealership and had the good fortune to work with Joe. He was personable, knowledgeable and easy t During the summer I leased a Prius plug-in from this dealership and had the good fortune to work with Joe. He was personable, knowledgeable and easy to communicate with. But the truth is, I really didn't like the Prius. Not the right car for me, not the right car for the kind of Winter we're having in MA! So I called Joe a few weeks ago and he invited me to come in. Again I found him incredibly helpful, particularly attuned to what I was hoping for in my next car. Not only did he help me select a Scion (which I LOVE), he also worked out a fair deal in terms of buying out my lease on the Prius and setting me up with a new one. (FYI: Lindsey from the Service Department was also helpful with an informal consultation because she owns a Scion) Great customer service is a dying art. Working with Joe was a total pleasure. More
Great Experience We just purchased a 2015 Tacoma and were very pleased with the excellent service we received from our sales rep, Joe Kaslauskas, when we visited Lia T We just purchased a 2015 Tacoma and were very pleased with the excellent service we received from our sales rep, Joe Kaslauskas, when we visited Lia Toyota, Northampton and would highly recommend him. A sales rep -- that was informative, knowledgeable about the vehicle, and not pushy in any way. Randy & Cathy More
great experience I was stuck in a lease that in CT I just couldn't get out of. I went and saw Steve Dunham at Lia Toyota of North Hampton and he was able to get me out I was stuck in a lease that in CT I just couldn't get out of. I went and saw Steve Dunham at Lia Toyota of North Hampton and he was able to get me out of my lease and into a 2015 fully loaded Rav4 I've worked with Steve in the past and am beyond happy with my experience and new vehicle. More
Ripped off They serviced my Corolla ,said cv axle seal was leaking so they replaced it for 250$ when I picked it up they said sorry it's still leaking and too ba They serviced my Corolla ,said cv axle seal was leaking so they replaced it for 250$ when I picked it up they said sorry it's still leaking and too bad. They identified problem and straight up ripped me off. Very unhappy and hope everybody reads this More