Lia Toyota of Northampton

quick and easy/painless Caroline Babinski provided excellent customer service. She explained everything clearly so we knew exactly what to expect. Your dealership always giv Caroline Babinski provided excellent customer service. She explained everything clearly so we knew exactly what to expect. Your dealership always gives us excellent service all the way around. Thank you More

120,000 check-up Lindsay Firmani, my service rep, and the rest of the crew were first rate -extremely professional. Wouldn't take our "his and hers" 2011 Prius' anywhe Lindsay Firmani, my service rep, and the rest of the crew were first rate -extremely professional. Wouldn't take our "his and hers" 2011 Prius' anywhere else. More

RAV4 Limited Had a great experience, friendly and courteous. Switched from my 7 old Honda CRV (which I loved) to a new RAV4 and I love it! Big shout out to Joel Had a great experience, friendly and courteous. Switched from my 7 old Honda CRV (which I loved) to a new RAV4 and I love it! Big shout out to Joel Olko, who was wonderful, patient and kind, More

Smooth process, 2nd positive buying experience from Lia Noho Just last week, I bought a certified pre-owned Prius from Lia and for the second time (first was in 2011), had a great experience. Phil Reilley was a Just last week, I bought a certified pre-owned Prius from Lia and for the second time (first was in 2011), had a great experience. Phil Reilley was a pleasure to work with and I'd highly recommend him to anyone thinking about buying at Lia. Go see for yourself! More

Surprise ending! No charge! I drive a 2007 Lexus. The oil light wouldn't go off even though we had just had a routine oil change. Not only did I get a next day appointment for I drive a 2007 Lexus. The oil light wouldn't go off even though we had just had a routine oil change. Not only did I get a next day appointment for help, the Lexus technician made the adjustment which solved the problem in just a few seconds and then, to my great delight, we were not charged the $104.00 diagnostic fee. Lindsay was the service rep who checked us in and out. She was friendly, professional, and cheerful as she expedited our visit. I'm glad this was taken care of easily near to home and that I did not have to drive to a dealership at a greater distance from home. More

Buying a new car and service of older car.. I have done business with Lia for several cars..... always been very pleased with sales and service. My experience with my salesman, Joseph Kaslauska I have done business with Lia for several cars..... always been very pleased with sales and service. My experience with my salesman, Joseph Kaslauskas was excellent. I actually went in for an oil change on my 2010 Camry and walked out with a new 2015 Camry!!! Does that prove how well they are doing at Kia!!! Everyone at Kia is eager to please. That is why I always go back for sales and service. More

a painless experience It was a very easy experience purchasing our new truck Phil our salesman had all the Wright answers and was not pushy and made it a comfortable experi It was a very easy experience purchasing our new truck Phil our salesman had all the Wright answers and was not pushy and made it a comfortable experience thank you More

A Good Experience! Did some research on line first and then went to the lot to check out the cars. Worked with Joe K and looked at two Avalon hybrids. Took both home to Did some research on line first and then went to the lot to check out the cars. Worked with Joe K and looked at two Avalon hybrids. Took both home to show my wife and get a feel for each. I really appreciated this accommodation. Joe was extremely helpful and knowledgable without being "high pressure." I ended up buying one of the Avalons and found everyone there at the showroom to be helpful, engaged, and honest with me. Plus, it was a great deal! I highly recommend this business. More

Lindsay's welcoming ! The day after driving our new RAV 4 home, we had to return to the dealership for our first inspection sticker. (Too late to get it when we got the veh The day after driving our new RAV 4 home, we had to return to the dealership for our first inspection sticker. (Too late to get it when we got the vehicle) As it was our first visit to service, we were a little unsure as to what was required of us, even though our salesperson, Chris Mattei was very clear about that the night before. Lindsay left her desk and greeted us in the service bay, introduced herself, took right over to get the process started. To say she effervesced would be putting it mildly. Lindsay is a definite asset to Lia Toyota and should be recognized as such. It will be our pleasure to request her when the need for service arises. Thanks Lindsay !!!!! More

Truly Professional Dealership AND Sales Representative Excellent sales experience start to finish. Absolutely NO pressure plus extremely informative. Addressed each concern to our satisfaction. If Chris Excellent sales experience start to finish. Absolutely NO pressure plus extremely informative. Addressed each concern to our satisfaction. If Chris didn't have an answer to our questions, he went and got it instead of making something up, or telling us what he thought we wanted to hear. We went to Lia Toyota to see if the Rav4 advertised, met our needs and ended up driving a New Toyota Rav 4 home that evening. There are a lot of negative stories about car dealerships and what supposedly goes on in them. None of these applied to Lia Toyota. Chris Mattei is an exemplary part of the Lia Sales Team. We suggest you request Chris to help you fulfill your automotive needs. More