Lia Toyota of Northampton

excellent experience Me and my wife recently had some bad experiences being turned down elsewhere. So when we received a letter saying that lia Toyota could help us we wer Me and my wife recently had some bad experiences being turned down elsewhere. So when we received a letter saying that lia Toyota could help us we were skeptical. Robert Aston and the rest of the staff worked with us and with our budget and helped get us out of our rental car which was draining our bank account. They kept in touch throughout the process and although there was a few delays we were kept well informed and our happily driving our new Camry. More

Lindsay Firmani I visited recently for a battery testing. I was assisted by Lindsay Firmani. She was extremely helpful, had excellent manners, and had me in and out I visited recently for a battery testing. I was assisted by Lindsay Firmani. She was extremely helpful, had excellent manners, and had me in and out in no time. More

Caroline Babinski Outstanding Customer Service Rep. Caroline Babinski was my service rep for my last two visits to Lia of Northampton. I have owned many new vehicles but have never run into a service re Caroline Babinski was my service rep for my last two visits to Lia of Northampton. I have owned many new vehicles but have never run into a service rep that is as customer oriented as Caroline. She is very helpful and always with a pleasant word and a smile. I actually wait for her if she is busy when I bring my 4Runner in for service. Lia should be proud to have someone like her as the "face to the customer" . Well done Caroline!!! More

Lindsay Firmani is outstanding Lindsey Firmani is an OUTSTANDING service professional. Clear, reliable, knowledgeable, friendly, responsive. My experience with this dealership has Lindsey Firmani is an OUTSTANDING service professional. Clear, reliable, knowledgeable, friendly, responsive. My experience with this dealership has been excellent. Lindsay makes it even better. More

Routine service Two years in, time for the 30,000 mile service on the Avalon. Scheduling was easy, Lindsay Firmani took care of me when I arrived early, and the car Two years in, time for the 30,000 mile service on the Avalon. Scheduling was easy, Lindsay Firmani took care of me when I arrived early, and the car was ready before we were back from our walk to downtown Northampton. The comprehensive report gave us assurances that the car was ready for it's long April trip to Appalachia. More

dependable good service Lindsay Firmani helped me recently when I brought in my 2003 Rav 4. I always find her to be patient, to listen to my car issues, to keep me informed d Lindsay Firmani helped me recently when I brought in my 2003 Rav 4. I always find her to be patient, to listen to my car issues, to keep me informed during the servicing of my car, to know cars, to be courteous, and to take excellent care of me and my car. I've been going to Lia Toyota of Northampton's service department for over 11 years now and know to expect only the best service. I just want to thank Lindsay and the whole service department including the excellent mechanics for their hard work and help! More

Buying a used car Chris Mattei at Lia Toyota of Northampton helped me buy a used Rav 4. My previous Rav 4 was a 2003 with 147,000 miles and needed some work so I decide Chris Mattei at Lia Toyota of Northampton helped me buy a used Rav 4. My previous Rav 4 was a 2003 with 147,000 miles and needed some work so I decided to replace it. I had been happy with the Rav4 and told that to Chris. We selected a couple of used cars for me to test drive and I fell in love with a 2011 Rav4 which I ended up buying the same day I came in to look. I wasn't expecting the buying process to be so quick but Chris helped me through it and even helped me move the things in my old car to the new one. I felt that Chris was being honest with me and very helpful in my decision making. Thanks Chris for making the whole process easier than I ever expected! More

outstanding experience I travel more than 20 miles to go to lia. There are closer dealerships to me but I trust the information given to me regarding my repair. Justin Laram I travel more than 20 miles to go to lia. There are closer dealerships to me but I trust the information given to me regarding my repair. Justin Laramie is a step above other service managers and has a terrific crew turning wrenches for him. More

Great friendly service Overall I had a great experience buying a car at this dealership. I had the help of a sales consultant named Joseph Kaslauskas in purchasing my new ve Overall I had a great experience buying a car at this dealership. I had the help of a sales consultant named Joseph Kaslauskas in purchasing my new vehicle. He was very friendly and professional when selling me the car. I would strongly recommend Lia Toyota of Northampton. Kupno samochodu i wspolpraca z Joe byla przyjemnoscia,pomimo wydanych pieniedzy.Polecam wszystkim Lia Toyota of Northampton. Pawel More

Quick and painless After weeks of waiting with ins. co to total previous vehicle, these guys were able to get me into my new Corolla FAST! They were even able to help wi After weeks of waiting with ins. co to total previous vehicle, these guys were able to get me into my new Corolla FAST! They were even able to help with an loaner vehicle for a weekend when I was going to be out of a rental car. 10/10 More