Lia Toyota of Northampton

Excellent customer service Lindsay Furmani and the service team were easy to deal with. My vehicle was taken in at the appointed time and was returned an hour later, fully servi Lindsay Furmani and the service team were easy to deal with. My vehicle was taken in at the appointed time and was returned an hour later, fully serviced. All charges were explained in advance and Lindsay even found a coupon to save us some money. More

A+ Customer Service!!! The purchase of our new Rav 4 went off flawlessly.Our sales person was Jon Maki. What a professional. Even having my 3 children with me was simple wit The purchase of our new Rav 4 went off flawlessly.Our sales person was Jon Maki. What a professional. Even having my 3 children with me was simple with a family friendly facility. More

Went in for service and left buying a new Prius. I had been considering buying a new Prius so I spoke with a sales rep named Jon Maki. He was at his desk & I asked if he could answer a few questions I had been considering buying a new Prius so I spoke with a sales rep named Jon Maki. He was at his desk & I asked if he could answer a few questions about the 2015. I was not planning on getting that day but... I had a new car 2 days later. Mr Maki is a true professional and gives his clients all the time they need and you never feel pressured or rushed. He actually came in on his day off to show me the same car in another color & then ended up staying most of the day finalizing the sale & making sure I could take the car that day for an extended trip the following day. That's what you call a dedicated employee & a great salesperson. THANK YOU, Mr Maki More

Met Best Price Lia of Northampton was given a price to match since we researched extensively. Without hesitation, this dealer did match. Great stuff! Sales people (A Lia of Northampton was given a price to match since we researched extensively. Without hesitation, this dealer did match. Great stuff! Sales people (Andrew Murray) most helpful, too. More

Satisfied Customer! Very pleased with our salesman, Jerzy Bielski! He was very knowledgeable and made for a great buying experience! Would Recommend Lia Toyota of Northam Very pleased with our salesman, Jerzy Bielski! He was very knowledgeable and made for a great buying experience! Would Recommend Lia Toyota of Northampton!--Rodney Goodrum More

In with a 2002 Camry out with a 2015 PruisV We just bought a brand new PruisV with Jerzy Bielski's help. I know nothing about cars and so it could have been overwhelming and stressful had I not We just bought a brand new PruisV with Jerzy Bielski's help. I know nothing about cars and so it could have been overwhelming and stressful had I not had the expert help from Mr. Bielski. From the moment I entered the dealership showroom, he treated us with respect and kindness. He was patient and encouraged me to test drive a variety of cars so I could narrow down what car met our needs. Mr. Belilski explained our options and took the time to carefully explain the features of each auto. In the end we decided on the PruisV. The process of making the purchase was very efficient. The gentleman who processed our contract was helpful and customized our purchase. The entire process was positive and painless. I would recommend stopping to shop at Lia Toyota and asking for Jerzy Bielski's help with your next purchase. More

Like we're family We are so happy with our 2008 Prius - that's right - it's 7 years old and has gone over 230,000 miles and NOTHING HAS EVER GONE WRONG WITH IT. I guess We are so happy with our 2008 Prius - that's right - it's 7 years old and has gone over 230,000 miles and NOTHING HAS EVER GONE WRONG WITH IT. I guess the reason is the scheduled preventative maintenance that we do which is recommended every 5,000 miles. The whole service department team is great but we especially like working with Lindsey Firmani who treats us like family. As family she is on top of everything and has us fix, tune or replace a part before it becomes a problem. More

Jerzy I would give Jerzy a ten star rating. He went above and beyond to make us feel comfortable in our experience at your dealership. He left no detail une I would give Jerzy a ten star rating. He went above and beyond to make us feel comfortable in our experience at your dealership. He left no detail unexplained and his sense of humor put us at ease from his friendly hello. He went over all aspects of the car to make sure we had a complete knowledge and he took the time to let me ask questions. I will refer others to him and your dealership. I have purchased 10 toyotas from other dealerships.....but I will now only go to Northampton and Jerzy. More

Great purchase experience with Jerzy! I purchased a plug-in Prius from Jerzy and the experience was very easy and pleasant. He was very informative, low pressure, and even showed me some P I purchased a plug-in Prius from Jerzy and the experience was very easy and pleasant. He was very informative, low pressure, and even showed me some Prius features that I was unaware of, even having driven Priuses for almost 10 years. The whole experience was very professional and an excellent customer service visit! More

Jerzy went out of his way to make us comfortable and happy! Jerzy Bielski was such a pleasure to work with! He went out his way to make sure we had a great experience purchasing our new 4 Runner. We really e Jerzy Bielski was such a pleasure to work with! He went out his way to make sure we had a great experience purchasing our new 4 Runner. We really enjoyed his sense of humor and overall genuine personality along with his incredible knowledge! Thank You Jerzy! Heidi Pruzynski More