Lia Toyota of Northampton
Northampton, MA
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I worked with Alexis Garcia about finding a Toyota SUV. He asked me a few questions to find out what type of vehicle I was looking for and told me about a couple different options he had for me. I'm happ He asked me a few questions to find out what type of vehicle I was looking for and told me about a couple different options he had for me. I'm happy to say I found the perfect vehicle. I was able to pick up my vehicle the following evening. The entire process was quick and easy. The staff there was very friendly and helpful. I would recommend Lia Toyota to family and friends that are looking for a new vehicle. More
Philip Lombardi was my service advisor. My service was simple that day but Philip helped me with issues with the dealer's rewards program. He was also knowledgeable and gave me advice on se My service was simple that day but Philip helped me with issues with the dealer's rewards program. He was also knowledgeable and gave me advice on service related issues with my older, 2011 car. Good guy. More
Philip Lombardi has helped me a few time now at Lia Toyota. He is an excellent service representative-Friendly, knowledgeable and helpful. Definitely a good sign to see the same face at a big dealershi Toyota. He is an excellent service representative-Friendly, knowledgeable and helpful. Definitely a good sign to see the same face at a big dealership! More
My truck was towed to Lia and arrived after hours. Jesse was my contact for the issue which was a fuel pump computer board. He was working on it as soon as he got to work the next morning. There wa Jesse was my contact for the issue which was a fuel pump computer board. He was working on it as soon as he got to work the next morning. There was regular e-mails and texts keeping me apprised of what was going on. (I like the on line approval process of the work order.) when Jesse told me the truck would be ready by 1PM, I couldn't believe it. I felt like I didn't have to worry about things because he was taking care of things for me. I hope I get him on my next visit. More
Francesca Ravina Is the person to get you your dream car! Loved working with her and she’s the person who was able to get me my dream car asap! Definitely recommend working with Lia Toyota and most definit Loved working with her and she’s the person who was able to get me my dream car asap! Definitely recommend working with Lia Toyota and most definitely recommend working with Francesca! More
I worked with Grant Goodwin and couldn't be more pleased. He was honest, consistent, thorough, and personable. He also managed our expectations well regarding time frames and how the process of purchasing an He was honest, consistent, thorough, and personable. He also managed our expectations well regarding time frames and how the process of purchasing and receiving a new car with them would work. I'm very pleased. More
The service was quick and efficient. The Rav was thoroughly inspected. The peace of mind by going to the dealer did not cost more than going to a local garage. The Rav was thoroughly inspected. The peace of mind by going to the dealer did not cost more than going to a local garage. More
I loved working with Alex Garcia in finding my Rav4 Hybrid. I knew exactly what I wanted and Alex was kind and professional throughout the whole negotiation process. I highly recommend working with him Hybrid. I knew exactly what I wanted and Alex was kind and professional throughout the whole negotiation process. I highly recommend working with him and the team at Lia Toyota. More