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Lia Toyota of Northampton

Northampton, MA

4.8
734 Reviews

280 King Street

Northampton, MA

01060

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Showing 734 reviews

September 20, 2023

I worked with Alexis Garcia about finding a Toyota SUV. He asked me a few questions to find out what type of vehicle I was looking for and told me about a couple different options he had for me. I'm happ More

by bonnielearned
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Dominick Finochiaro, Jonathan Eliza
Sep 21, 2023 -

Lia Toyota of Northampton responded

Bonnie, thanks for taking a moment to give us the highlights of your dealership experience with Alex! We're delighted he was there for you throughout this transaction. Congratulations! Best wishes for amazing travels in your future, from the whole team at Lia Toyota!

September 14, 2023

He take care of us very well. He answered all my questions everything and he helped us very well. Thank you Abner Garcia More

by Sulecukur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abner Garcia
Sep 18, 2023 -

Lia Toyota of Northampton responded

Great! Thanks so much for your thoughtful feedback. We're delighted our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

September 11, 2023

Philip Lombardi was my service advisor. My service was simple that day but Philip helped me with issues with the dealer's rewards program. He was also knowledgeable and gave me advice on se More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Lombardi
Sep 12, 2023 -

Lia Toyota of Northampton responded

Frank, thanks for stopping by to share positive feedback on Philip! We're glad he addressed your questions about the rewards program and offered advice about your older vehicle. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

September 07, 2023

Philip Lombardi has helped me a few time now at Lia Toyota. He is an excellent service representative-Friendly, knowledgeable and helpful. Definitely a good sign to see the same face at a big dealershi More

by Sheilahbolger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Heart, Phillip Lombardi
Sep 08, 2023 -

Lia Toyota of Northampton responded

Thanks so much, Sheilah! We truly appreciate your business, and we're happy Philip has continued to be a reliable resource for your automotive needs. We wish you the safest of travels until we may be of service to you next time!

August 23, 2023

My truck was towed to Lia and arrived after hours. Jesse was my contact for the issue which was a fuel pump computer board. He was working on it as soon as he got to work the next morning. There wa More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Szewczyk
Aug 23, 2023 -

Lia Toyota of Northampton responded

Scott, thank you for your fantastic feedback! We're certain Jesse will be honored to have earned your complete confidence after this visit. Please let us know when Jesse and the Lia Toyota team may assist you again. It is always our pleasure!

August 15, 2023

Francesca Ravina Is the person to get you your dream car! Loved working with her and she’s the person who was able to get me my dream car asap! Definitely recommend working with Lia Toyota and most definit More

by gergess abiassaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Peltier , Francesca Ravina
Aug 17, 2023 -

Lia Toyota of Northampton responded

Gergess, thanks so much! We're delighted Francesca ensured a supportive and pleasant dealership experience for you. Congratulations on closing the deal on your dream car! We wish you all the happiness you've been looking forward to, from everyone at Lia Toyota!

August 14, 2023

I worked with Grant Goodwin and couldn't be more pleased. He was honest, consistent, thorough, and personable. He also managed our expectations well regarding time frames and how the process of purchasing an More

by even_lunacy862
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin, Dominick Finochiaro
Aug 15, 2023 -

Lia Toyota of Northampton responded

Great! Thanks for taking a moment to give credit to Grant for this exceptional dealership experience. We're delighted he was there for you every step of the way to provide support and updates. Congrats on the new ride! We wish you all the best in your journeys to come, from all of us at Lia Toyota!

August 13, 2023

Dealership does good work, and service is fairly quick, no long waits. Highly recommend them. More

by dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Leclaire
Aug 15, 2023 -

Lia Toyota of Northampton responded

Dawn, thanks for the stellar review of our service team! We're glad your advisor handled this visit with great care and diligence to return you safely to the road in a timely manner. Thanks for choosing Lia Toyota for your automotive needs!

August 10, 2023

The service was quick and efficient. The Rav was thoroughly inspected. The peace of mind by going to the dealer did not cost more than going to a local garage. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Eliza
Aug 11, 2023 -

Lia Toyota of Northampton responded

Thank you for your fantastic review, John! We truly appreciate knowing how satisfied you were with the service and the value of the experience our team provided for you and your RAV4. We hope to ensure the same circumstances at your next appointment!

August 09, 2023

I loved working with Alex Garcia in finding my Rav4 Hybrid. I knew exactly what I wanted and Alex was kind and professional throughout the whole negotiation process. I highly recommend working with him More

by Celia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Aug 09, 2023 -

Lia Toyota of Northampton responded

Celia, thanks for taking a moment to share positive feedback on your buying experience! We're absolutely delighted you enjoyed working with Alex. Congratulations on your new RAV4 Hybrid! We wish you all the best in your upcoming travels, from all of us at Lia Toyota!

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