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Lia Toyota of Northampton
Northampton, MA
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Lindsey Heart was excellent. She was very thorough and communicated very well. It was the best service experience that I have had at Lia Toyota. She was very thorough and communicated very well. It was the best service experience that I have had at Lia Toyota. More
I’ll my car was brought in quickly. I was treated courteously. They called me before doing new work to fill me in on their observations. The car was done on time. The pricing was not ex I was treated courteously. They called me before doing new work to fill me in on their observations. The car was done on time. The pricing was not excellent but it was fair, not gouging. More
Service provided within the time estimated. Gerald Laclaire has consistently provided accurate and complete estimates of services and time required. Gerald Laclaire has consistently provided accurate and complete estimates of services and time required. More
I appreciate the efficiency and quality of the service rendered by the Lia employees. Lindsay Heart is a pleasure to work with and really knows her job!! rendered by the Lia employees. Lindsay Heart is a pleasure to work with and really knows her job!! More
Your Service Advisor, Caroline Donnelly, was amiable and professional. Based on my interaction, she was instrumental in making my visit to this brick-and-mortar a headache-free experience. Undoubtedly, this professional. Based on my interaction, she was instrumental in making my visit to this brick-and-mortar a headache-free experience. Undoubtedly, this individual is an asset to your company. More
I worked with Alexis Garcia about finding a Toyota SUV. He asked me a few questions to find out what type of vehicle I was looking for and told me about a couple different options he had for me. I'm happ He asked me a few questions to find out what type of vehicle I was looking for and told me about a couple different options he had for me. I'm happy to say I found the perfect vehicle. I was able to pick up my vehicle the following evening. The entire process was quick and easy. The staff there was very friendly and helpful. I would recommend Lia Toyota to family and friends that are looking for a new vehicle. More
Philip Lombardi was my service advisor. My service was simple that day but Philip helped me with issues with the dealer's rewards program. He was also knowledgeable and gave me advice on se My service was simple that day but Philip helped me with issues with the dealer's rewards program. He was also knowledgeable and gave me advice on service related issues with my older, 2011 car. Good guy. More
Philip Lombardi has helped me a few time now at Lia Toyota. He is an excellent service representative-Friendly, knowledgeable and helpful. Definitely a good sign to see the same face at a big dealershi Toyota. He is an excellent service representative-Friendly, knowledgeable and helpful. Definitely a good sign to see the same face at a big dealership! More