Lia Toyota of Northampton

helpful, courteous and knowledgeable Found dealership and salesman to be helpful, courteous and knowledgeable. Would rate them a ten. Jerzey Bielski was my salesman and I would recomme Found dealership and salesman to be helpful, courteous and knowledgeable. Would rate them a ten. Jerzey Bielski was my salesman and I would recommend him to anyone. More

Prompt Professional Service Just had an excellent experience working with Jerzy Bielski to buy a certified pre-owed car. He was very knowledgeable, professional and very easy to Just had an excellent experience working with Jerzy Bielski to buy a certified pre-owed car. He was very knowledgeable, professional and very easy to deal with. Everything was as advertised and there was zero pressure. I have reccommended him to friends for a smooth car buying experience. More

Excellent!! Great service provided and Chris Mattei jumped through hoops to make sure I got the vehicle that was right for me. This is my second vehicle from Lia Great service provided and Chris Mattei jumped through hoops to make sure I got the vehicle that was right for me. This is my second vehicle from Lia and will go back to get my 3rd in the future. Thanks again! More

Car buying made easy!! Worked with salesperson Darren for purchasing a new to me 2013 Chevy Equinox. Darren was able to answer all of my questions about the vehicle. He was Worked with salesperson Darren for purchasing a new to me 2013 Chevy Equinox. Darren was able to answer all of my questions about the vehicle. He was pleasant as well as knowledgeable about the whole experience. Lia was able to give me what I needed for my trade in order to purchase the Equinox. It was a very quick and easy process. Well worth the 75 minute drive for the price and service. Thanks More

Horrible! We have never had such a horrendous experience! The salesman was very difficult to work with. He kept getting up to talk to his manager as if he eithe We have never had such a horrendous experience! The salesman was very difficult to work with. He kept getting up to talk to his manager as if he either didn't know what he was doing or couldn't make a decision without him. He told us to look on the website because the car we were interested in wasn't there on the lot. When we looked up the car we called and said we were interested. At first they didn't want to bring the car to Northampton, but after three phone calls they agreed. We test drove the car after putting gas in the tank paid for by ourselves. When we tried to talk to the salesman about buying the car he wanted to sell it for a lot more than advertised on the website. He then tried to get us to pay $1,000.00 to have the car certified, although the website clearly stated in at least five places that it already was. My husband signed what we thought was a purchase agreement, but was only a work order. When we cancelled the deal the salesman,then refused to return our down payment because they had to bring the car to that site. More

Great service and communication - Lindsey Firmani Lindsey provides excellent customer service, she'll keep you up to date on the status of your car and handle any issues that arise. She'll be straight Lindsey provides excellent customer service, she'll keep you up to date on the status of your car and handle any issues that arise. She'll be straight with you about the status of your car. More

Pleasant car buying experience Chris Mattei and his manager Kris Dahl made the purchase of my 2016 Toyota Rav4 such an easy car buying experiance. Chris found the right Rav4 with th Chris Mattei and his manager Kris Dahl made the purchase of my 2016 Toyota Rav4 such an easy car buying experiance. Chris found the right Rav4 with the features I was looking for. He went over every feature and technology piece the car has to offer to help me understand how to use and has reached out to ask if I had any further questions about the car after a few days had gone by. The people there truly care and I was not just a number walking into that dealership. I will be back for service and to see Chris again when purchase my next car... thank you Chris for everything!! You will always be highly recommended in my book! More

new car Chris Mattei was excellent to deal with Buying a new car is not an easy experience but Chris made it as good as it could be Thanks Chris Chris Mattei was excellent to deal with Buying a new car is not an easy experience but Chris made it as good as it could be Thanks Chris More

Lindsey Firmani Lindsey has always given me excellent customer service over the years. I have been the owner of two Camrys and both were purchased at Kia. Lindsey has always given me excellent customer service over the years. I have been the owner of two Camrys and both were purchased at Kia. More

Jared / Toyota Tundra - Chris Mattei I worked with Chris Mattei on the purchase of a 2014 Toyota Tundra. This is the second car we have bought from Lia in the last year. Chris has prove I worked with Chris Mattei on the purchase of a 2014 Toyota Tundra. This is the second car we have bought from Lia in the last year. Chris has proven himself to be very knowledgeable and very easy to work with. Chris literally went above and beyond to get me the truck I wanted. I am very happy with my purchase and the service I received. I would definitely recommend Chris to friends and family. More