Lia Toyota of Northampton

Best Dealership Experience Ever Purchased a 2016 4 Runner SR5 w/ Premium Package. Amanda contacted me and invited me in to discuss my options.Jerzy, my sales consultant was the best. Purchased a 2016 4 Runner SR5 w/ Premium Package. Amanda contacted me and invited me in to discuss my options.Jerzy, my sales consultant was the best. He allowed me to explore and answered all questions. He was as detailed as it comes. Chris Dahl and Rob Kassam were exceptional in explaining my options for financing my vehicle. I appreciate all their support. Bill Fioio: The General Manager stayed in contact with me to make sure i was okay through the process. Overall, I give this dealership a AAA++ rating. My experience could not have been any better elsewhere. Thank you all. More

Jerzy Bielski was very knowledgeable and friendly My wife Debbie and I just bought a new Prius. Jerzy answered all our questions and was very helpful explaining the details of the proper car operation My wife Debbie and I just bought a new Prius. Jerzy answered all our questions and was very helpful explaining the details of the proper car operation. It was obvious that he "knows his stuff" because he had all the answers without hesitation. He was extremely friendly but not at all "pushy". He made what could have been a stressful decision, very comfortable. We will not hesitate to recommend Jerzy or the dealership to all of our friends. We also dealt with Chris in the office and found him to be equally knowledgeable. Overall, the whole experience was pleasant! More

Lindsay Firmani, excellent service manager Lindsay Firmani went above and beyond to help me get my mothers car "safely on the road again"! I was scheduled for a recall and at the last minute a Lindsay Firmani went above and beyond to help me get my mothers car "safely on the road again"! I was scheduled for a recall and at the last minute asked if we could squeeze in an inspection AND then remembered...it might need an oil change! Lindsay politely managed to arrange everything . More

New Toyota Tacoma-sold to us by a great salesman-Jersy My husband and I love our new truck! Our salesman, Jersey Bielski was so helpful it made our buying experience wonderful! Rick, Linda Still-THANKS! My husband and I love our new truck! Our salesman, Jersey Bielski was so helpful it made our buying experience wonderful! Rick, Linda Still-THANKS! More

EASY TO WORK WITH DEALER I knew what vehicle I wanted when I visited the local Toyota dealerships. the salesman I worked with at Lia was the most knowledgeable about the car I I knew what vehicle I wanted when I visited the local Toyota dealerships. the salesman I worked with at Lia was the most knowledgeable about the car I wanted of the all the dealerships I visited. He was also pleasant, courteous, not pushy or overbearing at all and really worked to make a deal with me. Made the whole transaction a pleasure. More

helpful, courteous and knowledgeable Found dealership and salesman to be helpful, courteous and knowledgeable. Would rate them a ten. Jerzey Bielski was my salesman and I would recomme Found dealership and salesman to be helpful, courteous and knowledgeable. Would rate them a ten. Jerzey Bielski was my salesman and I would recommend him to anyone. More

Prompt Professional Service Just had an excellent experience working with Jerzy Bielski to buy a certified pre-owed car. He was very knowledgeable, professional and very easy to Just had an excellent experience working with Jerzy Bielski to buy a certified pre-owed car. He was very knowledgeable, professional and very easy to deal with. Everything was as advertised and there was zero pressure. I have reccommended him to friends for a smooth car buying experience. More

Excellent!! Great service provided and Chris Mattei jumped through hoops to make sure I got the vehicle that was right for me. This is my second vehicle from Lia Great service provided and Chris Mattei jumped through hoops to make sure I got the vehicle that was right for me. This is my second vehicle from Lia and will go back to get my 3rd in the future. Thanks again! More

Car buying made easy!! Worked with salesperson Darren for purchasing a new to me 2013 Chevy Equinox. Darren was able to answer all of my questions about the vehicle. He was Worked with salesperson Darren for purchasing a new to me 2013 Chevy Equinox. Darren was able to answer all of my questions about the vehicle. He was pleasant as well as knowledgeable about the whole experience. Lia was able to give me what I needed for my trade in order to purchase the Equinox. It was a very quick and easy process. Well worth the 75 minute drive for the price and service. Thanks More

Horrible! We have never had such a horrendous experience! The salesman was very difficult to work with. He kept getting up to talk to his manager as if he eithe We have never had such a horrendous experience! The salesman was very difficult to work with. He kept getting up to talk to his manager as if he either didn't know what he was doing or couldn't make a decision without him. He told us to look on the website because the car we were interested in wasn't there on the lot. When we looked up the car we called and said we were interested. At first they didn't want to bring the car to Northampton, but after three phone calls they agreed. We test drove the car after putting gas in the tank paid for by ourselves. When we tried to talk to the salesman about buying the car he wanted to sell it for a lot more than advertised on the website. He then tried to get us to pay $1,000.00 to have the car certified, although the website clearly stated in at least five places that it already was. My husband signed what we thought was a purchase agreement, but was only a work order. When we cancelled the deal the salesman,then refused to return our down payment because they had to bring the car to that site. More