Lia Toyota of Northampton

NON CUSTOMER SERVICE ORIENTATED. I HAVE NEVER HAD SUCH A BAD EXPERIENCE IN ANY PRODUCT I HAVE EVER BOUGHT, NEVER MIND A VEHICLE. THE MANAGER IS THE WORST. HE ACTUALLY THREATENED ME O I HAVE NEVER HAD SUCH A BAD EXPERIENCE IN ANY PRODUCT I HAVE EVER BOUGHT, NEVER MIND A VEHICLE. THE MANAGER IS THE WORST. HE ACTUALLY THREATENED ME ON THE WAY OUT. ALL I WANTED WAS MY 100 DOLLAR DEPOSIT BACK ON A TOYOTA TRUCK THAT WAS WRITTEN UP . I WASTED FOUR DAYS TRYING TO BUY A VEHICLE IN THAT PLACE. CALL ME WITH ANY QUESTIONS. KEVIN M SMITH 413-320-2508 More

It's like having a relative in the business We have a 2008 Prius with just about 300,000 miles on it. Nothing major has ever gone wrong with it. When we bought it no one knew how long the hybrid We have a 2008 Prius with just about 300,000 miles on it. Nothing major has ever gone wrong with it. When we bought it no one knew how long the hybrid battery and system would last. 100,000 miles was the speculation. At 300,000 miles we are still getting 42.3 MPG. Yes, it's a great car but I think the most important thing is preventive maintenance regimen that has been overseen by Lia's service consultant Lindsay Firmani. At every stage of our car's life cycle Lindsay has provided thoughtful advice and recommendations. Having a relationship with Lindsay is like having a relative in the business. We feel taken care of and safe. More

Excellent Service by a Sales Consultant January 26, 2017 To whom it may concern: As a customer for several years at Lia Toyota of Northampton, Massachusetts, I recommend Mr. Koren O’S January 26, 2017 To whom it may concern: As a customer for several years at Lia Toyota of Northampton, Massachusetts, I recommend Mr. Koren O’Sullivan, Sales Consultant, be given a promotion, for the professional and attentive manner in which I was treated when I leased a 2017 Toyota Corolla LE on January 17, 2017. Sincerely, Harry Azmitia More

Great Dealership for both sales and service. Having just bought a new 2016 Prius C from Lia Toyota of Northampton, I can definitely say that it was a very smooth, easy and low pressure experience Having just bought a new 2016 Prius C from Lia Toyota of Northampton, I can definitely say that it was a very smooth, easy and low pressure experience. My salesman, Koren O'Sullivan was both very friendly and very professional at the same time. He certainly knew a lot about my new car and was able to answer all the questions I had about it and the car buying experience in general. I also brought my old 2003 Prius to Lia for service on many occasions, and always had a good experience with the service department as well. More

Thanks to Jerzy Bielski for a fine leasing opportunity! Jerzy was methodical in his sales and signing! He got us the best price ever. We appreciated his good cheer and attention to details. Thanks, Jerzy Jerzy was methodical in his sales and signing! He got us the best price ever. We appreciated his good cheer and attention to details. Thanks, Jerzy! More

Loved our experience here. Mike Pitruzzello was the best! My husband I recently bought a Sequoia here. Nothing but a positive experience! Quick, kind service. I felt comfortable the entire time. NO PRESSU My husband I recently bought a Sequoia here. Nothing but a positive experience! Quick, kind service. I felt comfortable the entire time. NO PRESSURE AT ANY TIME TO BUY!!! More

awesome sales team with extensive knowledge My salesperson was Josh Lebeau. He knew the vehicle I was looking at very well and explained all the details. At one point, we couldn't come to a po My salesperson was Josh Lebeau. He knew the vehicle I was looking at very well and explained all the details. At one point, we couldn't come to a point where I was going to purchase the vehicle but Josh worked hard to make it happen and it did happen. It was a great experience and I love my new 4Runner. More

The best experince ive ever had at any dealership!! The morning I decided to get a new car I went to a couple dealerships to see what they could do for me. I went to jeep Chrysler in chicopee and they w The morning I decided to get a new car I went to a couple dealerships to see what they could do for me. I went to jeep Chrysler in chicopee and they were rude and just laughed at me. Didn't help at all. I went to a couple of other ones and there wasn't anything that liked. So we drove by Lia Toyota of Northampton and stopped by. Right away the service was excellent they were nice and let us look at several cars also answered all the questions that we had for them. Korean O'Sullivan was our sales person and he was great! He helped us get out car right away. I wasn't expecting to leave with a new car that week and I got one in two days. I could have been one of I got their earlier in the day. This was one of the best experiences I've ever had and I definitely will come back her for future cars and recommend that anyone who is looking for a new/ used car should come go there! Thanks Lia Toyota of Northampton. More

Easy and fast The entire buying experience was easy and stress free. The team made me feel comfortable from the start. They found the vehicle I wanted and moved thr The entire buying experience was easy and stress free. The team made me feel comfortable from the start. They found the vehicle I wanted and moved through the process quickly. More

Great experience Buying a car from this dealership was a very stress free experience. The people there were very accommodating and very helpful. Jerzy Bielski was espe Buying a car from this dealership was a very stress free experience. The people there were very accommodating and very helpful. Jerzy Bielski was especially helpful. More