Lia Toyota of Northampton

My experience was very welcoming and absolutely amazing!! I just wanted to take the time and say that Elvin Rodriguez is phenomenal. He is the kind of man that should be working in your service. He made me fe I just wanted to take the time and say that Elvin Rodriguez is phenomenal. He is the kind of man that should be working in your service. He made me feel very welcomed and got the job done very well. I would say that I will be definitely be coming back. You guys should be proud and honored to have such a hard working man be part of your service. Please give him a huge THANKS for me! -E.T. More

Helpful and accommodating The sales crew were very helpful and seemed to understand my needs and helped me decide which car suited me best. I felt like I was given good advice The sales crew were very helpful and seemed to understand my needs and helped me decide which car suited me best. I felt like I was given good advice and honest opinions. Connor and Chris were friendly and respectful of my time constraints during the purchasing process. Thank you! More

Love my new Toyota Tacoma I recently traded my old Ford truck in towards the purchase of a new Toyota Tacoma. I could not be happier with my purchase. The salesman was very I recently traded my old Ford truck in towards the purchase of a new Toyota Tacoma. I could not be happier with my purchase. The salesman was very friendly and low key. At no time did I feel like I was being pressured into buying anything I did not want. I would definitely recommend Lia Toyota for anyone looking to purchase a new or used car. More

It was a pleasure working with Chris at Lia Toyota! From start to finish Chris was friendly, respectful, and quick to answer my questions. The entire process was as smooth as could be, and I am thrilled From start to finish Chris was friendly, respectful, and quick to answer my questions. The entire process was as smooth as could be, and I am thrilled to be driving a new RAV4 Hybrid. More

Glad to give Mustafa of Lia Toyota my business I came into Lia Toyota to look at Tacoma's I have ALWAYS owned Honda's. I was given Mustafa's name and so I asked for him. He was so helpful, friendly I came into Lia Toyota to look at Tacoma's I have ALWAYS owned Honda's. I was given Mustafa's name and so I asked for him. He was so helpful, friendly, professional but not pushy that I bought truck during that visit. All reps during my visits to complete all transaction represent Lia Toyota well. Love returning. More

Great service! I’m highly satisfied with the Lia Toyota crew, they’re very friendly and helpful. Specially I’m thankful to my salesman Mustafa “Mike” Gencay, he expl I’m highly satisfied with the Lia Toyota crew, they’re very friendly and helpful. Specially I’m thankful to my salesman Mustafa “Mike” Gencay, he explained every detail of my contract and every detail of my new Camry SE Hybrid 2018. I was very comfortable with him on test driving, and he helped me with everything, and explained every future in this car also helped me to get extra covereges and explained every detail. For the short time I was highly satisfied with his service because it was very fast and I love it, because I feel like he did great job for short period, informed me about everything and finished my papaerworks and I get my car at the same day. Thank you! And thank you to all Lia Toyota team! I’ll recommend you to everyone! More

Nice people, good communication I had a good experience for it being a car dealership. They were good at communicating and clear information. It was great that they showed me the car I had a good experience for it being a car dealership. They were good at communicating and clear information. It was great that they showed me the car several times and made sure I was happy (it was getting some body work done). I was happy that when I went to pick up the car they showed me how everything worked. Desean was very nice and helpful and seemed honest. More

Helpful, friendly We stopped in and were greeted right away. Mike listened to what we were looking for and took us on a test drive, showing us all the features. He an We stopped in and were greeted right away. Mike listened to what we were looking for and took us on a test drive, showing us all the features. He and the manager helped figure out how we could afford what we wanted. Mike is very energetic and friendly. I felt like he listened to what we wanted and helped make it happen. When I picked up the vehicle he took time to help explain the features and set up applications and linked my phone. I would recommend anyone wanted to buy a Toyota to see Mike. More

Great Experience I have been shopping for a Toyota Tacoma for over four months and visited five dealers in roughly the Hundred Mile area where I live. I ended up buyin I have been shopping for a Toyota Tacoma for over four months and visited five dealers in roughly the Hundred Mile area where I live. I ended up buying with Lia Northampton for one reason, and that was the Salesman Chris Wolfe. He was very knowledgeable, polite, zero pressure, no gimmicks, and very honest. He didn't try to sell me any snake-oil add ons. This is just the way buying a car should be. I will definitely recomend this salesman, and dealership, to my friends and coworkers. More

A guy who will give you the time I called Lia Toyota to inquire about a pre-owned unit late on a Sunday afternoon. Greg took my call and I felt at ease right away,he was polite and p I called Lia Toyota to inquire about a pre-owned unit late on a Sunday afternoon. Greg took my call and I felt at ease right away,he was polite and professional. He said he would check their inventory and back to me right away,which he did. Unfortunately the unit was sold,but we spoke for a long time about what i was looking for. Further he was willing to listen me in regard to my other "not so pleasant experiences" with other dealers.He answered all my questions and further educated me,respecting my perspective. Although i have not yet purchased a vehicle from Greg or Lia, i would recommend him for a pleasurable-disappointment,if there is such a slogan.And if another vehicle that's fits my profile comes around,i will be happy to see Greg. It was refreshing to get an associate on the phone who is polite,courteous,knowledgeable and Takes the Time.If all Dealers had a guy like this,perhaps dealers wouldn't get such a bad wrap. Thanks for taking the time! More