Lia Toyota of Northampton

Great Customer Service I worked with Chris Wolf to get my new vehicle. He was very helpful and helped me through the process. He explained everything to me so that i could u I worked with Chris Wolf to get my new vehicle. He was very helpful and helped me through the process. He explained everything to me so that i could understand everything. The process was very quick, i was able to sign the papers and get my car the next day. There was a little bit of inconvenience on the financing officers side, however Chris did his best to assist me and help get things squared away. More

Surprisingly easeful. The word that comes to mind regarding my experience is ease. Chris was knowledgable and friendly. Useful information was provided in a straightforward The word that comes to mind regarding my experience is ease. Chris was knowledgable and friendly. Useful information was provided in a straightforward manner and my questions were answered directly. He listened to what mattered to me. My pleasant experience continued with financing. A very straight forward process without being rigid (I redirected once or twice). This experience has definitely impacted my idea of buying a car. It always felt like an unavoidable chore. Like hours at the DMV. But this was really a great experience overall. Thanks Chris! More

Relaxed and easy! Sam was great. Got me the amount I wanted for a trade in and made everything go quick and smooth! We are so excited for our new car! Sam was great. Got me the amount I wanted for a trade in and made everything go quick and smooth! We are so excited for our new car! More

JERZY BIELSKI AN EXCEPTIONAL SALESMAN I just purchased a 2018 Toyota Corolla from Lia Toyota of Northampton. Most definitely five stars. More precisely I would like to say Thank you to my I just purchased a 2018 Toyota Corolla from Lia Toyota of Northampton. Most definitely five stars. More precisely I would like to say Thank you to my salesman, Jerzy Bielski. I never thought purchasing a car could be an extremely pleasant experience! The entire process from beginning to end was quick and easy. Jerzy Bielski is a true professional. Polite, honest, accommodating, and knowledgeable. He listened to me when I explained what I was looking for in a car. There was no pressure. Jerzy provided me with everything I was looking for in a car and a better than expected price. Additional, Jerzy made sure I understood all the features! My wife will be in the market for a new car in a year or so. We definitely will purchase it from Jerzy Bielski of Lia Toyota of Northampton. More

2018 Tundra and how Jerzy made it mine In my search to upgrade/ replace my 2008 Tundra, I stopped by Lia Toyota of Northampton to look at a Crewmax Tundra that they had in the showroom. I w In my search to upgrade/ replace my 2008 Tundra, I stopped by Lia Toyota of Northampton to look at a Crewmax Tundra that they had in the showroom. I was greeted by Jerzy with a smile and a handshake. He showed me around the truck in the showroom then we talked about what I was looking for. I was really just doing my homework and wasn't ready to make a purchase at that time. I returned about a month later to have my wife check out the truck. Jerzy was there, and he had been doing his homework in anticipation of my return. He had a few vehicles in the color i was looking for. I decided on the one I was interested in , and because I didn't have my truck for them to evaluate for a trade, I returned a few days later. After some negotiation, we settled on the numbers. Jerzy is very knows about the cars he sells. I can tell he studies so he can pass it along to the consumer. He made my purchase a pleasant experience. It probably won't be another 10 years until I purchase another Tundra, I can only hope Jerzy will still be working at Lia. I would recommend Jerzy and Lia to any of my friends. I'm sure he will give them the same effort he gave me to make it the best new vehicle purchase I have had. More

Honest , attentive salesman DeSean Martinez was my salesman. His attentive, earnest, straightforward service had a big impact on my car and brand choice. He went above and beyo DeSean Martinez was my salesman. His attentive, earnest, straightforward service had a big impact on my car and brand choice. He went above and beyond, addressed all of my concerns, and was incredibly available to me throughout the process, and remains so now after my purchase More

Excellent experience Very happy with our experience at Lia Toyota, specifically because of the expertise and commitment of Chris Wolf. Initially went to test drive some tr Very happy with our experience at Lia Toyota, specifically because of the expertise and commitment of Chris Wolf. Initially went to test drive some trucks, with the intention of buying elsewhere. However, we quickly recognized that Mr Wolf was knowledgeable and friendly and was going to work on our behalf to help us get the right truck, at the right price. Seems uncommon but he was clearly intent on making sure we were happy and satisfied. No pressure, no run around, no 15 trips to talk to the manager. He was busy that day, but was patient and never felt rushed or hurried. Because of Mr Wolf, we decided to purchase at Lia, and decided to buy a new Tacoma. If you go to Lia, find Mr Wolf for an excellent experience. More

Camry hybrid purchase Mike was extremely helpful, driving David to and from the dealership and very thorough in his explanations. Patient, too, with older people! Frank was Mike was extremely helpful, driving David to and from the dealership and very thorough in his explanations. Patient, too, with older people! Frank was also excellent. More

New Toyota Prius We just purchased.a new Toyota Prius from Lia Northampton. We worked with Samuel Gendreau, and the experience was very good. Lia did not have the ve We just purchased.a new Toyota Prius from Lia Northampton. We worked with Samuel Gendreau, and the experience was very good. Lia did not have the vehicle we were interested in, but Samuel went out of his way to obtain exactly what we wanted. From start to finish, the entire process was very low-key and hassle-free. We would definitely recommend Sam and Lia! More

Sam The Man! Sam was fantastic in getting me an afforadable but reliable used car. He was persistent with communication as well as finding solutions. Kudos to him Sam was fantastic in getting me an afforadable but reliable used car. He was persistent with communication as well as finding solutions. Kudos to him More