Lia Toyota of Northampton

The best Toyota dealer I'm real happy with Lia Toyota . Jerzy is the best sales man. Of all Toyota dealers . I'll recommend to all my friends. Thank you jerzy I'm real happy with Lia Toyota . Jerzy is the best sales man. Of all Toyota dealers . I'll recommend to all my friends. Thank you jerzy More

Bought a new van Mike has an excellent personality of a sale man. He is by far one of the best salesmen I have ever had. He showed my husband and I all the features of Mike has an excellent personality of a sale man. He is by far one of the best salesmen I have ever had. He showed my husband and I all the features of the car and how to work it. More

CASH Buy/Purchase of a new or used pickup truck. I basically went to many dealers in the greater Springfield area with one simple demand/bid request: "Give me your best CASH $$$ price on a new or I basically went to many dealers in the greater Springfield area with one simple demand/bid request: "Give me your best CASH $$$ price on a new or used pickup truck with very low miles period and NO SHELL GAMES!" I have experience with putting out government bid & contracts as a former government bureaucrat from a federal law enforcement background. The ONLY car salesman that was able to understand my simple demand out of 20 is named "Samuel Gendreau" .... None of the rest could comprehend my simple CASH demand. I was looking for the lowest bid on the best deal period! No Games! The other Pioneer Valley dealerships around Springfield all wanted to sell me business with a bank loan .. THEY ALL FAILED! They all failed to comprehend a simple bid request. I also found Sam to be surprisingly honest an upfront with me as we both learned a few new lessons about bank & MA Title beaurocracy issues on cash purchases. I will recommend SAM and NO OTHER Salesman that I'm familiar with. - Randy Dixon - Indian Orchard. More

Awesome new car buying experience. Jerzy was the salesman who assisted me in the purchase of my new car. It was easy to tell he had great knowledge and experience. He knew all the vari Jerzy was the salesman who assisted me in the purchase of my new car. It was easy to tell he had great knowledge and experience. He knew all the various options and features included in each model car. Additionally, he had a handle on exactly what cars were in the inventory. He even managed to make all the paperwork a pleasant experience. I would highly recommend Jerzy to help you buy your next car. More

Pleasure to do business, surprisingly great experience! Chris Wolf helped my wife and I purchase our new 2018 Tundra Limited TRD OffRoad. I say helped purchase, because unlike others we talked to, Chris ac Chris Wolf helped my wife and I purchase our new 2018 Tundra Limited TRD OffRoad. I say helped purchase, because unlike others we talked to, Chris actually seemed interested in what our true needs and wants were for the vehicle. We had shopped quite a bit in Vermont, New Hampshire and down to the Boston area, in addition to the three in Pioneer Valley and the one in the Leomister area. Most of the other salespeople I talked to were only interested in one thing... closing the deal. That's their job, I certainly understand after spending over 20 years myself in sales and sales management during my career. What impressed me is that Chris was the only one who qualified us correctly to find out what we needed and never mis-lead us about anything throughout the process. When I was a sales manager, my salespeople would have been fired if they lied or deceived a customer. In a word, Chris Wolf is OUTSTANDING. Finding a really good, honest salesperson sometimes is a major feat. I was very impressed by Lia Toyota of Northampton, because it's not just Chris. We would also like to thank Chris Peltier and Rocky Larace for their part in our purchase; great job gentleman. Even the prep person, Kyle was very polite to us and took a lot of pride in getting our new truck ready for us to drive away. I do know a lot of people in Western Massachusetts and Southern Vermont. In the future, when one of them asks where we bought such a beautiful truck, I'll proudly tell them, "go see Chris Wolf at Lia Toyota of Northampton. Don't waste your time with anyone else!" Thanks, Fred McIver More

Made new friends Was looking for new Tacoma truck, introduced to Frank Cuzzone and immediately felt comfortable. Frank was personal any very funny! Through the proces Was looking for new Tacoma truck, introduced to Frank Cuzzone and immediately felt comfortable. Frank was personal any very funny! Through the process of deciding what Tacoma I wanted my wive and I also thought of purchasing a Rave 4, with all that test driving and questions Frank never made us feel like we were a burden. I purchased a new Tacoma Limited-what a beautifully built and looking vehicle ! I've purchased 6 Ford and GMC full size pick-up trucks in the past and I'm sorry to say was sick of many many American made vehicle problems. The whole process from Frank in sales Chris in management, John in financing, Stacey in service And Mario in parts was super comfortable, friendly and very professional Thanks everyone we dealt with,especially Frank Cuzzone. Look forward to working with all again Kurt Mengel More

Excellent Customer Service! My lease was coming up, and I was anxious to get the ball rolling on a new and slightly bigger car for my growing children. From the moment I walked i My lease was coming up, and I was anxious to get the ball rolling on a new and slightly bigger car for my growing children. From the moment I walked in the door Mike was extremely professional, hardworking, helpful, kind and patient! Thank you Mike! I highly recommend Mike as your go to person when looking for a new car. More

2016 RAV4 Hybrid My husband walked into lia Toyota after leaving another Toyota dealership, right away Connor approached us and was very welcoming and pleasant. We kne My husband walked into lia Toyota after leaving another Toyota dealership, right away Connor approached us and was very welcoming and pleasant. We knew we were in the market for a rav 4 but we were in search of what would fit our life. Connor was very informative and made the whole process easy and comfortable for us. In the end we decided to lease a new RAV4 and we are entirely confident with our choice. We would highly suggest Connor and lia Toyota if you you are looking to purchase or lease a vehicle. More

Desean is an excellent salesperson We just purchased a new car from Lia Toyota and I have to say that Desean was the primary reason we ended up making our purchase through Lia. From the We just purchased a new car from Lia Toyota and I have to say that Desean was the primary reason we ended up making our purchase through Lia. From the get go, he was honest and responsive, going above and beyond the norm, and exceeding our expectations. He was candid when it came to the features (both benefits and potential drawbacks) of the vehicles we were considering, and he was also up front about financing and costs, and did work with us on several occasions to look at different purchase/financing options. I highly recommend working with Desean if you decide to purchase a Toyota from this dealership -- you won't regret it. More

A delightful experience Having been thrown into the need to buy a car unexpectedly, it was incredibly nice to feel comfortable and informed by the staff at Lia. Every step of Having been thrown into the need to buy a car unexpectedly, it was incredibly nice to feel comfortable and informed by the staff at Lia. Every step of the way. They made aire to keep me updated. All my questions were answered and more. It was a great experience and they were able to fulfill all the needs I had for my new vehicle Samuel went above and beyond throughout the process which was greatly appreciated. More