Lia Toyota of Northampton
Northampton, MA
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Ease of buying Having had an interest in purchasing a truck for some time, I was surprised to see how expensive a new base truck costs. Yes you can easily find this Having had an interest in purchasing a truck for some time, I was surprised to see how expensive a new base truck costs. Yes you can easily find this out on the web but the internet does not clearly depict the vehicle. As I nearly fainted at the cost, the salesman easily recognized my dismay and proceeded to find a pre-owned vehicle that met my expectations in price and and quality. Not all purchases have to be new and it was nice not to be pressured into one. A customer is the only reason a business exists and a business only succeeds when that customer is first! More
Jerzy Second time dealing with Jerzy. He did a great job explaining everything about my new truck. Would recommend buying a new car with Jerzy. I had a grea Second time dealing with Jerzy. He did a great job explaining everything about my new truck. Would recommend buying a new car with Jerzy. I had a great experience/ More
Excellent Maintenance service Elvin Rodriguez provided excellent service and coordination. Elvin is one of your top performers customer facing for my Toyota maintenance. I've also Elvin Rodriguez provided excellent service and coordination. Elvin is one of your top performers customer facing for my Toyota maintenance. I've also worked with Justin Prescott and he is excellent also. Both translate my cryptic words into an action plan! All are customer service oriented! More
Great experience at Lia My 2003 Tundra was the most important tool in my toolbox, so when repairs began to cost more than the value of the truck, it was hard but necessary fo My 2003 Tundra was the most important tool in my toolbox, so when repairs began to cost more than the value of the truck, it was hard but necessary for me to start looking for a new vehicle. Jerzy Bielski understood right away what I was looking for in a truck, updated my understanding of what today's trucks offer, explained features that would be helpful for me, and steered me to the perfect used Tundra at a great price. Jerzy is a real gentleman, is never hard-sell, and working with him seems more like working with a friend than a salesman. Thank you Jerzy for all your help! More
Worked hard to keep me happy Everyone was very friendly and worked hard to make me happy. Sales and service were very good at keeping me informed about work being done on car. Pri Everyone was very friendly and worked hard to make me happy. Sales and service were very good at keeping me informed about work being done on car. Price was reasonable as was trade in. More
Tacoma purchase In my purchase process Chris and Mustafa were awesome! Treated me great through the entire purchase process. Highly recommend both men. I had time cri In my purchase process Chris and Mustafa were awesome! Treated me great through the entire purchase process. Highly recommend both men. I had time criteria and they met it! More
New 2018 rav4 We had decided that it was time to look for a new car for me. We had gone the trucar route to start the search process and then went see the new rav4’ We had decided that it was time to look for a new car for me. We had gone the trucar route to start the search process and then went see the new rav4’s at the local dealerships. We had narrowed it down to two different businesses and ended up going with Lia Toyota in Northampton. We worked with one particular salesman, David Golob, and he helped make the experience. He was resourceful and accommodating. We are admittedly very particular in our expectations and David was extremely patient. This was our third purchase from this dealership and would definitely recommend it to anyone. More
Very easy buying experience I got a price quote online; haggled a bit over the interest rate and then came in to test drive and make a purchase. David and his team was very easy I got a price quote online; haggled a bit over the interest rate and then came in to test drive and make a purchase. David and his team was very easy to work with and the whole process took just under two hours. More
Great experience! Mike was a great salesman to work with. I appreciated his honest and straight forward help throughout the financing process. He was a pleasure to deal Mike was a great salesman to work with. I appreciated his honest and straight forward help throughout the financing process. He was a pleasure to deal with and got me into a great truck. Thanks Mike! More
Very pleaserable and helpful Very pleasant experience. The salesperson, Mike, was very knowledgeable and easy to work with. I would refer friends/family and will go back in the fu Very pleasant experience. The salesperson, Mike, was very knowledgeable and easy to work with. I would refer friends/family and will go back in the future. More