Lia Toyota of Northampton
Northampton, MA
Filter Reviews by Keyword
By Type
Showing 739 reviews
Customer service Kenneth Barreto is an excellent customer service provider at Lea Toyota in Northampton, MA He helps the customer. He is professional and friendly. I Kenneth Barreto is an excellent customer service provider at Lea Toyota in Northampton, MA He helps the customer. He is professional and friendly. If you go to Lia Nton as for Kenny. More
Buying + Service When buying my 2017 cpo Tacoma Desean was a pleasure to work with. 2 weeks later a problem arose. I brought it in, I was given another pickup to drive When buying my 2017 cpo Tacoma Desean was a pleasure to work with. 2 weeks later a problem arose. I brought it in, I was given another pickup to drive. A week later they called +My truck was ready. I couldn't be happier. Everyone in service was great. More
Unbeatable accomodations Wentvin for what I thought would be 1/2-day repair but turned into three. By the middle of the first day I had detailed estimate and a loaner waiting. Wentvin for what I thought would be 1/2-day repair but turned into three. By the middle of the first day I had detailed estimate and a loaner waiting. They offered to pick me up to get the loaner but my spouse took me. Very patient and helpful staff at every turn. Had Elvin Rodregiiz as the svc writer and Gerry helped with the loaner. It was a suspension issue (New England potholes) and we only wanted Toyota to do the job. This isn't a time to look for a bargain. More
VERY PROFESSIONAL.. WENT IN FOR AN OIL CHANGE CAME OUT WITH A BAD xxx CAR. EVEN THOUGH I ALREADY HAD A NICE CAR LIA TOYOTA STAFF HAD ME SOLD ON A GREAT SALES PITCH. YOU H WENT IN FOR AN OIL CHANGE CAME OUT WITH A BAD xxx CAR. EVEN THOUGH I ALREADY HAD A NICE CAR LIA TOYOTA STAFF HAD ME SOLD ON A GREAT SALES PITCH. YOU HAVE TO GO AND HEAR THEM YOURSELF. More
No Hassele Francesca Rivera, She listened to what I was looking for and came with many keys to make sure we came up with the right fit. They offered a fair de Francesca Rivera, She listened to what I was looking for and came with many keys to make sure we came up with the right fit. They offered a fair deal the first time out so it was not a lot of going back and forth. That made my decision easy and hassle free. I would recommend them to friends. Thank you, Jennifer More
Great Dealer and Experience I have purchased many vehicles, new and used, all over the country--Vermont, New Hampshire, Texas, New Mexico and of course Massachusetts and have nev I have purchased many vehicles, new and used, all over the country--Vermont, New Hampshire, Texas, New Mexico and of course Massachusetts and have never been more pleased with the simplicity of a transaction before. Everything about the process of purchasing our new Highlander was simple and easy. Greg from the Internet Department provided unmatched savings via phone and email. David provided no pressure sales service, easy communication both at the dealer and off site, staying late to ensure we could test drive a vehicle on our schedule. Christopher, the Sales Manager was very professional and employed zero tactics and clean, accommodating negotiations. John in finance made all of the paperwork a little less painful and was extremely fair when presenting us our financing options. If you are in the market for a Toyota and are within commute of this dealer, it would be worth your time (and money) to give Lia Northampton a try. More
New car Mustafa was great. Had a wonderful experience all around. The staff is very friendly and helpful. I would recommend Mustafa and Lia Toyota Northampton Mustafa was great. Had a wonderful experience all around. The staff is very friendly and helpful. I would recommend Mustafa and Lia Toyota Northampton to anyone! More
A family atmosphere I purchased a Sienna in April of 2017. I have had numerous dealings with Gerry LaClaire in the service department. He had exceeded my expectations ea I purchased a Sienna in April of 2017. I have had numerous dealings with Gerry LaClaire in the service department. He had exceeded my expectations each and every time I have brought my vehicle in. He was in contact with me quite often keeping me posted on the details of the repairs. He is an asset to your team and I appreciate his dedication to satisfying his customers. More
Lindsay Firmani Lindsay is always excellent to deal with. She know my car and what I need to have done. She always goes above and beyond for me to make sure my serv Lindsay is always excellent to deal with. She know my car and what I need to have done. She always goes above and beyond for me to make sure my service is always done as I request More
Great experience! Great dealership to work with David was easy to work with and very happy with the experience I had buying my Toyota! Financing was a smooth process! Got a great deal and trade in f David was easy to work with and very happy with the experience I had buying my Toyota! Financing was a smooth process! Got a great deal and trade in for my car so I could drive away quickly in my new vehicle! Thanks Lia and David. This is our 2nd time buying a vehicle from Lia and will definitely go back! More