Lia Toyota of Northampton

Good place for Toyota service I have been going to this dealership for many years. They are always very helpful and informative. I have always been satisfied with the servicing of I have been going to this dealership for many years. They are always very helpful and informative. I have always been satisfied with the servicing of my Prius. More

Exterior Accessories New truck needed truck bed cover. Elvin Rodriguez and Anthony Bussee helped me pick one out at Lia Toyota. Works as expected and very Happy. New truck needed truck bed cover. Elvin Rodriguez and Anthony Bussee helped me pick one out at Lia Toyota. Works as expected and very Happy. More

Attentive, personal service every time. So nice to be recognized and given courteous reception--in this instance by Elvin Rodriguez--with instructions asked for in a pleasant and welcoming m So nice to be recognized and given courteous reception--in this instance by Elvin Rodriguez--with instructions asked for in a pleasant and welcoming manner. Always tend to my need for shuttle service, and prompt notification when my car is ready. Shuttle drivers equally helpful and always on time. More

Service Elvin Rodriguez is super. We always get excellent service from him and he explains everything. He goes out of his way to be sure everything is underst Elvin Rodriguez is super. We always get excellent service from him and he explains everything. He goes out of his way to be sure everything is understood. More

Satisfied experience, Greg kept us informed during our time at Toyota.. we were put on sort of speed dial as both times we came in without an appointment. We are hoping th Greg kept us informed during our time at Toyota.. we were put on sort of speed dial as both times we came in without an appointment. We are hoping that the insurance company will give us the same treatment, they have yet gotten back to us More

Thanks Justice I went in for my annual inspection. I was helped by a service person named Justice. They were kind, efficient, and made sure to check with me every st I went in for my annual inspection. I was helped by a service person named Justice. They were kind, efficient, and made sure to check with me every step of the way. The inspection took a little longer than I anticipated (about 90 minutes) but when you think they’ve got to check out the whole of your car and make sure it’s safe for the road for another year, I think it’s better to be thorough. Thanks Justice! More

Service For service on my car I was talking to Elvin.His respond was quick and problem was solve in timely mere. I will recommend him to all who will use L For service on my car I was talking to Elvin.His respond was quick and problem was solve in timely mere. I will recommend him to all who will use Lia service in the future, More

another excellent repair Brake lines rusted through on 2003 4runner. great dialog with Jerry to find right path. they worked hard to get all new brake lines in. supportive, Brake lines rusted through on 2003 4runner. great dialog with Jerry to find right path. they worked hard to get all new brake lines in. supportive, thoughtfull service best interaction with dealership since owning a car. More

Great customer service I scheduled a service appointment on a Saturday only to realize upon arrival that a diagnosis/repair could not be performed until a weekday. Kenny Bar I scheduled a service appointment on a Saturday only to realize upon arrival that a diagnosis/repair could not be performed until a weekday. Kenny Barreto understood my disappointment and frustration, and assured me they would do what they could for me. They ran some codes and Kenny took the time to go over them with me, as well as the next steps. He also provided me with a summary handout so that I could present the information to the technician, and offered to schedule a weekday appointment for me. Kenny did not charge me for this visit, nor for my oil change. He truly cares about his customers. Thank you, Kenny, for turning my day around, and providing me with a great customer experience! More

Customer service Most dealerships you feel like you're being victimized,but here at Lia Toyota, different. My car is in service and you'll get a sale rep ask how you a Most dealerships you feel like you're being victimized,but here at Lia Toyota, different. My car is in service and you'll get a sale rep ask how you are first, then a sales pitch. As soon as I say I'm just looking at cars, but I'm in service a small convo starts about anything for a small amount of time. They go back to work there after. What amazes me is the fact they'll talk to you after if no customers come and just make you feel at home while waiting. Awesome quality of service in my book. More