Lia Toyota of Northampton
Northampton, MA
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Salesman was great Highly recommend Jerzy as a salesperson. He was pleasant, very knowledgeable and not pushy!! 👍😁 Buying a vehicle is usually not a ple Highly recommend Jerzy as a salesperson. He was pleasant, very knowledgeable and not pushy!! 👍😁 Buying a vehicle is usually not a pleasant experience but this time it was. More
Routine Maintenance Scheduled oil change at dealership. Service Advisor Briana Coyle assisted me. Very pleasant to deal with. She explained what was done, as well as Scheduled oil change at dealership. Service Advisor Briana Coyle assisted me. Very pleasant to deal with. She explained what was done, as well as recommendations for future services. More
Great Experience!! Brianna Coyle was excellent. Took care of me right away, kept me informed of my maintenance needs and got me out fast. Place was clean and staff was Brianna Coyle was excellent. Took care of me right away, kept me informed of my maintenance needs and got me out fast. Place was clean and staff was upbeat. Will be back. More
Staff is very helpful and polite in service. Elvin and Lindsay both helped me on several occations and went above and beyond to help me with my needs of service and recommendations. Customer serv Elvin and Lindsay both helped me on several occations and went above and beyond to help me with my needs of service and recommendations. Customer service is top notch! More
I LOVE my 2018 Toyota Camry SE!!!! I purchased my first car at Lia and was overall happy with my experience; the staff was always very friendly and professional. I definitely got my $ o I purchased my first car at Lia and was overall happy with my experience; the staff was always very friendly and professional. I definitely got my $ out of my 2006 corrolla, and it was time to purchase a new one. I was looking at the older sport model corrollas, because i like sporty cars, but really needed a bigger sedan. Spencer Murphy dilligently listened to what I liked and what i needed and helped me see that it was possible to get both. Spencer was very helpful and provided the best customer service! The employee in the finance department (sorry i can't remember his name) was also very helpful and friendly! More
My oil change with Brianna Colye Between my wife and I we have now purchased 5 vehicles at Lia Toyota in Northampton. We both have our vehicles served at the dealership. Both of us ag Between my wife and I we have now purchased 5 vehicles at Lia Toyota in Northampton. We both have our vehicles served at the dealership. Both of us agree that we have never had anything, but great service anytime. The staff is always pleasant, helpful, and attentive. At my last oil change my service advisor was a very wonderful young woman named Brianna Colye. This young woman was intelligent, well spoken, friendly and helpful. That interaction made a great day a little bit better. Thank you Lia. More
Great service from Spencer Murphy- I have been a customer for a few years now, and I had very good experiences and a couple not so good. however overall, they try hard and their servic I have been a customer for a few years now, and I had very good experiences and a couple not so good. however overall, they try hard and their service team is terrific, specially Spenser Murphy, great guy who will try his hardest to make it happen as it should be timely. More
Tacoma Fram Replacment Aside from the length of time to it, it was a very good experiance and Elvin Rodriguez was very plesant and a great help to me. He went out of his way Aside from the length of time to it, it was a very good experiance and Elvin Rodriguez was very plesant and a great help to me. He went out of his way to make this a painless experiance. More
Excellent Service! All service department employees are amazing! The service advisors were attentive and excellent at communicating with me through the repair process. I All service department employees are amazing! The service advisors were attentive and excellent at communicating with me through the repair process. I also could not be more impressed with the technicians and the quality of work. I appreciate the fairness of pricing especially for such amazing service - no pressure honest explanations. More
Easy! Had a great experience. The manager Chris Peltier, salesman DeSean Martinez and credit manager Conor were all professional yet personable. I would h Had a great experience. The manager Chris Peltier, salesman DeSean Martinez and credit manager Conor were all professional yet personable. I would happily recommend them to friends and family. More