Lia Toyota of Northampton
Northampton, MA
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avalon Ltd i just picked up a new Avalon Ltd at this dealership. One of the most pleasant experiences in car buying which I normally dread. In and out and a grea i just picked up a new Avalon Ltd at this dealership. One of the most pleasant experiences in car buying which I normally dread. In and out and a great deal. Did not get angry and felt quite satisfied. Highly recommend them More
Best Experience Ever!!!! Our salesman, Jerzey gave us exceptional service. He was very knowledgeable and helpful. We love our brand new truck and five days later went back to Our salesman, Jerzey gave us exceptional service. He was very knowledgeable and helpful. We love our brand new truck and five days later went back to the service department to have a cover put on the truck bed. Everyone at Lia Toyota in Northampton is wonderful! More
Brianna Coyle Lia Toyota of Northampton Brianna Coyle Lia Toyota of Northampton was great to deal with. Explained everything that was going on with my car and the service that would be done Brianna Coyle Lia Toyota of Northampton was great to deal with. Explained everything that was going on with my car and the service that would be done to my vehicle. Great, fast service with a smile. More
Buyers Experience I found that the salesman whom I worked with was very knowledgeable, thorough, and respectful. He was able to demonstrate the vehicle and answer any o I found that the salesman whom I worked with was very knowledgeable, thorough, and respectful. He was able to demonstrate the vehicle and answer any of my questions. He made sure that all the details we discussed were taken care of, and thatat all was ready when I went to pick up my new vehicle. More
Scheduled maintenance Brought my car in for regular scheduled maintenance, was treated with excellent service. Would definitely recommend this place to everyone. Keep up th Brought my car in for regular scheduled maintenance, was treated with excellent service. Would definitely recommend this place to everyone. Keep up the great work as always. More
Quick and easy Gary was awesome and extremely helpful throughout the process he made getting into my new Tacoma one of the best experiences i've had especially since Gary was awesome and extremely helpful throughout the process he made getting into my new Tacoma one of the best experiences i've had especially since I was new to the leasing process thank you so much Gary More
Very well cooordinated!! Brianna Coyle did a super job getting me in for a recall on my Scion XB and I found out (from her) that there was also another I wasn't aware of. Got Brianna Coyle did a super job getting me in for a recall on my Scion XB and I found out (from her) that there was also another I wasn't aware of. Got it all done in less than two hours along with some other excellent service work. Highly recommend More
Radio strength check I called to have the signal strength of my radio checked. There was an appointment available in 2 hours. Much sooner than I expected. The radio checke I called to have the signal strength of my radio checked. There was an appointment available in 2 hours. Much sooner than I expected. The radio checked out OK and I was done, or so I thought. Lindsay Firmani informed me that I was one month out from needing an oil change. I explained that I had guests coming soon for a planned several weeks stay, and I would need to return. I should note that even though I have a dealership within 10 minutes of my home, I choose the Northampton LIA that is 45-60 minutes away. An immediate oil change was arranged and completed. Thanks More
Great service...difficult news to hear Lindsay treated me respectfully and professionally as she communicated a choice between a very expensive and expensive replacement of the front pipe o Lindsay treated me respectfully and professionally as she communicated a choice between a very expensive and expensive replacement of the front pipe of my exhaust system. More
Pleasant buying process Recently purchased a 2018 CrV from Lia Toyota, very happy with the overall experience. Koren O'Sullivan was my point of contact and he made good on hi Recently purchased a 2018 CrV from Lia Toyota, very happy with the overall experience. Koren O'Sullivan was my point of contact and he made good on his promise to make my trip worthwhile. Very professional, respectful and efficient negotiation process, no high pressure sales tactics. Car was ready for pickup next day, detailed and fueled up. Highly recommend buying a vehicle here. More