Lia Toyota of Northampton

The Internet Sales Manager, Tiffany Vincelette, ( tvincelette@liacars.com ) was the reason we drove 2 hours, out of state, to this dealer, to buy our new Prius. She is incredibly professional, super tvincelette@liacars.com ) was the reason we drove 2 hours, out of state, to this dealer, to buy our new Prius. She is incredibly professional, super efficient and knowledgeable, gets right back to you via text or email, and she impressed us as someone with integrity. We never had the sense she was trying to "snow" us with half-baked promises or hype. Instead, she was always friendly and to-the-point, so we never wasted time. In all the years of buying new cars, we have never come across a sales person we would recommend, but Tiffany is a one-of-a-kind, and will probably make your car buying a whole less painful. AND....you can do all your negotiating online without ever having to set foot in the dealership as you competitively negotiate the best price. (this review is specific to Tiffany.) More

I happened to have a very pleasant man name jerzy .well educated very professional and hard worker. Took his time to explained everything I needed to know.... educated very professional and hard worker. Took his time to explained everything I needed to know.... More

A five star review for Lia Toyota. We have purchased several cars from this dealership. And it says something that we keep coming back for more vehicles. Our salesperson Francesca was very attentive an several cars from this dealership. And it says something that we keep coming back for more vehicles. Our salesperson Francesca was very attentive and accommodating. More

Jerzy made my car leasing very easy and he explained everything . He was very helpful and polite and helped make this process painless. Definitely would recommend Jerzy! everything . He was very helpful and polite and helped make this process painless. Definitely would recommend Jerzy! More

I just want to thank Franchesca Ravina , she help me with my first and second purchase at lia and a few friends that i recommended and shes great, if you ever need a car or dont know what u are looking to bu my first and second purchase at lia and a few friends that i recommended and shes great, if you ever need a car or dont know what u are looking to buy go see her shes great and very professional More

No hassle and what a great team!! It took me a few trips to make a decision and I wanted to take a minute to give thanks to Matt, jared, Francesca and koren for suck a good experience. Patience is a rare th to make a decision and I wanted to take a minute to give thanks to Matt, jared, Francesca and koren for suck a good experience. Patience is a rare thing in car sales but they took the time to help me choose the perfect Prius. Thank you More

car shopping I met a great sales guy at this place , with whom I had bought 2 other cars from before, Grant Goodwin , he has always given me terrific auto advice I met a great sales guy at this place , with whom I had bought 2 other cars from before, Grant Goodwin , he has always given me terrific auto advice and was so extremely professional about the process that I drove away with a smile .. More

Great service with a pro service assistent, Elvin Rodriguez Experience was great because of Elvin Rodriguez. He was friendly, informative, thorough, accurate, and followed thru from start to finish. He's a real Experience was great because of Elvin Rodriguez. He was friendly, informative, thorough, accurate, and followed thru from start to finish. He's a real pro. More

Best Yet I've been to a few dealerships and have talked to a few people over the years, when I walked into Lia Toyota Northampton I was instantly greeted by a I've been to a few dealerships and have talked to a few people over the years, when I walked into Lia Toyota Northampton I was instantly greeted by a smiling face(from what I could tell through the mask). He asked me how he could help and listened to everything that I said and eventually delivered me a car. I wont say sold because at no point did I feel that way, and at the end of the transaction another sales person came over to check in on me and I told them that I was being taken care of by my salesperson and to my surprise they told me that I wasn't dealing with a salesperson but with the actual General Manager of the entire store. I was completely blown away; at no point did he mention his position or make me feel unimportant, the entire time I was the only person that mattered. If this is the type of service that he is giving, he is TRULY leading by example for his staff to see. Thank you Myron for all of your help and with you at the helm the sky is the limit for that store. More

I havent been to a dealership in a couple years, I was very impressed and would hightly reccommend anyone working with JERZY! Very couteous and knowledgable on not only the Toyota line but also competitor very impressed and would hightly reccommend anyone working with JERZY! Very couteous and knowledgable on not only the Toyota line but also competitors. Go see Jerzy he will make the experience pleasurable. More