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Lia Toyota of Northampton

Northampton, MA

4.8
755 Reviews

280 King Street

Northampton, MA

01060

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Showing 755 reviews

May 14, 2021

Everyone was friendly, the service was very prompt, and all was delivered as promised. The car is wonderful, we really love it, and it is performing as promised. More

by doug w
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
May 08, 2021

I worked with Paul Figueredo to buy my 2021 Toyota Tacoma. Initially, I was just browsing the website to see what was available, not fully intending to buy anything, but saw the truck and a fair price More

by Nick Alger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Figuerdo
May 04, 2021

Great experience buying a new car! Easy and fair. They all made me feel safe and valued. They even met outside with me when I asked More

by Bobbrick6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski
April 29, 2021

The quality of service, from the time I walked into the dealership to the time I drove away, was second to none. Thank you all! More

by MRichard1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Figueredo
April 28, 2021

Jerzy was honest, professional, straightforward, and attentive. One quality I liked is that he was the only salesperson in my age range (I'm 75), and I felt like he had an old-school attitude that helpe More

by creekmor
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski
April 26, 2021

Jerzy was very friendly and worked hard at making sure that I was in the vehicle that was right for me. I was very impressed with the respect he showed my wife and kids. I'd recommend his service to anyon More

by Satisfied
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski
April 20, 2021

Friendly and hard working staff got me into something that worked for me, quick. Very flexible with maintenance scheduling. Will definitely purchase here again soon. More

by tacheveyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Midder, Elvin Rodriguez
Apr 21, 2021 -

Lia Toyota of Northampton responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

April 20, 2021

I have been going to here for nearly a decade and each time I try and request Lindsay Heart. She is kind, professional, good spirited and embodies customer service. Thank you Lindsay! More

by alexwashut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvin Rodriguez, Lindsay Heart
Apr 21, 2021 -

Lia Toyota of Northampton responded

Alex, thank you for your time and for your loyalty to Lia Toyota of Northampton over the years. We are delighted to hear that Lindsay has continually provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

April 15, 2021

Professional, curtious, timely managed my issues. They also provide back and forth transporation while the car was under services. Truly maintain the COVID-19 guidelines. Specifically Elvin Rodriguez was More

by Samirpodder
Customer Service
Recommend Dealer
Yes
Employees Worked With
Elvin Rodriguez
Apr 21, 2021 -

Lia Toyota of Northampton responded

Thank you for taking the time to share your experience. We are pleased to know that Elvin and the rest of our service team have taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your future automotive needs.

April 14, 2021

Today I had the pleasure to get my car serviced at Lia Toyota of Northampton. Although I have a Honda, the Toyota technicians here are so skilled and professional that they were able to service my Honda f More

by MarieB20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Butler, David Spafford
Apr 21, 2021 -

Lia Toyota of Northampton responded

Marie, we are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future.

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