Back

Lia Toyota of Northampton

Northampton, MA

4.8
739 Reviews

280 King Street

Northampton, MA

01060

Directions

By Type

Showing 739 reviews

April 20, 2021

Friendly and hard working staff got me into something that worked for me, quick. Very flexible with maintenance scheduling. Will definitely purchase here again soon. More

by tacheveyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Midder, Elvin Rodriguez
Apr 21, 2021 -

Lia Toyota of Northampton responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

April 20, 2021

I have been going to here for nearly a decade and each time I try and request Lindsay Heart. She is kind, professional, good spirited and embodies customer service. Thank you Lindsay! More

by alexwashut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvin Rodriguez, Lindsay Heart
Apr 21, 2021 -

Lia Toyota of Northampton responded

Alex, thank you for your time and for your loyalty to Lia Toyota of Northampton over the years. We are delighted to hear that Lindsay has continually provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

April 15, 2021

Professional, curtious, timely managed my issues. They also provide back and forth transporation while the car was under services. Truly maintain the COVID-19 guidelines. Specifically Elvin Rodriguez was More

by Samirpodder
Customer Service
Recommend Dealer
Yes
Employees Worked With
Elvin Rodriguez
Apr 21, 2021 -

Lia Toyota of Northampton responded

Thank you for taking the time to share your experience. We are pleased to know that Elvin and the rest of our service team have taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your future automotive needs.

April 14, 2021

Today I had the pleasure to get my car serviced at Lia Toyota of Northampton. Although I have a Honda, the Toyota technicians here are so skilled and professional that they were able to service my Honda f More

by MarieB20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Butler, David Spafford
Apr 21, 2021 -

Lia Toyota of Northampton responded

Marie, we are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future.

April 11, 2021

Special thanks to Grant Goodwin for his efficient expertise on helping me purchase a new car. Overall a satisfying experience and would recommend to anyone in search of an affordable dealership. More

by Liushkaborrero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin
Apr 21, 2021 -

Lia Toyota of Northampton responded

We are so happy to hear of your positive experience at Lia Toyota of Northampton. We are committed to providing our customers with nothing less than 5-star service. Grant will be especially happy to hear that you were completely satisfied with his customer service.

April 10, 2021

I worked together with Jerzey on my newest purchase of a used vehicle. He was very professional and very considerate of my needs and wishes in a new car. The car I looked at, I did end up purchasing and s More

by Kittybrat1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski
Apr 21, 2021 -

Lia Toyota of Northampton responded

We would like to thank you for letting us know how we are doing. Here at Lia Toyota of Northampton, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Jerzy was able to assist you in finding a vehicle that was right for you. We look forward to serving your future automotive needs.

April 07, 2021

Very clean dealership with great service I always had a slight fear of walking in a dealership but thanks to Paul I was able to get a full understanding of all necessities required for what I wanted and no More

by Ccruz033013
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 22, 2021 -

Lia Toyota of Northampton responded

On behalf of everyone here at Lia Toyota of Northampton, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Paul was such a great help. We look forward to serving your future automotive needs.

April 04, 2021

Elvin Rodrigeuz was my service adviser during my last visit to Lia Toyota. He was professional, courteous, communicated well, and the work on my vehicle was completed on-time. Couldn't ask for anything More

by Leo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elvin Rodriguez
Apr 22, 2021 -

Lia Toyota of Northampton responded

Leo, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Elvin, here at Lia Toyota of Northampton. We look forward to working with you again in the future.

March 31, 2021

Jerzy is a great person he helped us very well he is an excellent salesman I recommend him one hundred percent he is a good salesman More

by Angelicachuma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski
March 29, 2021

I worked with Paul, he was kind and easy to work with and was very considerate of my needs and requirements. Everything was quick and easy at the dealership, they worked hard to get all the legwork done for More

by amelia.B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
Apr 01, 2021 -

Lia Toyota of Northampton responded

Amelia, thank you for your time and your kind review. We are pleased to hear that Paul was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

...
23
...