Lia Toyota of Northampton
Northampton, MA
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I worked together with Jerzey on my newest purchase of a used vehicle. He was very professional and very considerate of my needs and wishes in a new car. The car I looked at, I did end up purchasing and s used vehicle. He was very professional and very considerate of my needs and wishes in a new car. The car I looked at, I did end up purchasing and so far so good! Jerzey made the process of buying a car much less confusing and so I felt comfortable making my purchase in the end. Thank you LIA and Jerzey More
Very clean dealership with great service I always had a slight fear of walking in a dealership but thanks to Paul I was able to get a full understanding of all necessities required for what I wanted and no slight fear of walking in a dealership but thanks to Paul I was able to get a full understanding of all necessities required for what I wanted and now I have safe and reliable transportation when driving with my kids . More
Elvin Rodrigeuz was my service adviser during my last visit to Lia Toyota. He was professional, courteous, communicated well, and the work on my vehicle was completed on-time. Couldn't ask for anything visit to Lia Toyota. He was professional, courteous, communicated well, and the work on my vehicle was completed on-time. Couldn't ask for anything more. More
I worked with Paul, he was kind and easy to work with and was very considerate of my needs and requirements. Everything was quick and easy at the dealership, they worked hard to get all the legwork done for was very considerate of my needs and requirements. Everything was quick and easy at the dealership, they worked hard to get all the legwork done for me so all I had to do was sign and pick up the car. Thanks Paul! More
The staff was extremely friendly, knowledgeable and helpful. They were not pushy at all and accommodated our needs. Kudos to both Myron and Paul. Thank you both for everything!!!! helpful. They were not pushy at all and accommodated our needs. Kudos to both Myron and Paul. Thank you both for everything!!!! More
Paul made the difficulty of buying a new car so easy despite COVID-19. He communicated well. As well as being straight and to the point! Highly recommend Lia Toyota of Northampton for new or used vehicl despite COVID-19. He communicated well. As well as being straight and to the point! Highly recommend Lia Toyota of Northampton for new or used vehicles! More
David Butler was kind, efficient and funny. (There had been mice in my front air filter and he told me some hilarious stories about other customers' problems with the same thing.) He was very clear about been mice in my front air filter and he told me some hilarious stories about other customers' problems with the same thing.) He was very clear about the work that needed to be done on my car and very thorough explaining what might be needed next. More
Paul Figueiredo helped me purchase a 2021 Prius. He made the experience pleasant, efficient and non-stressful. His attitude was companionable, respectful and patient. He answered my questions without any g the experience pleasant, efficient and non-stressful. His attitude was companionable, respectful and patient. He answered my questions without any glimmer of condescension - a welcome response indeed! And he knew his stuff! Although the dealership was very busy that day, and Paul was having to juggle several customers at once, he ushered us all through our various demands and needs with a calm manner and good humor which relaxed us all. He was very generous with his time and attention. I definitely recommend Paul to anyone who wishes to purchase a vehicle from Lia Toyota Northampton. More
My service specialist, Lindsay Heart, was highly knowledgeable, thorough, efficient, and kind, helping me strategize and prioritize my Prius’s needs. I look forward to returning to her for future se knowledgeable, thorough, efficient, and kind, helping me strategize and prioritize my Prius’s needs. I look forward to returning to her for future services. More