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Lia Toyota of Northampton

Northampton, MA

4.8
734 Reviews

280 King Street

Northampton, MA

01060

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Showing 734 reviews

April 10, 2021

I worked together with Jerzey on my newest purchase of a used vehicle. He was very professional and very considerate of my needs and wishes in a new car. The car I looked at, I did end up purchasing and s More

by Kittybrat1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski
Apr 21, 2021 -

Lia Toyota of Northampton responded

We would like to thank you for letting us know how we are doing. Here at Lia Toyota of Northampton, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Jerzy was able to assist you in finding a vehicle that was right for you. We look forward to serving your future automotive needs.

April 07, 2021

Very clean dealership with great service I always had a slight fear of walking in a dealership but thanks to Paul I was able to get a full understanding of all necessities required for what I wanted and no More

by Ccruz033013
Recommend Dealer
Yes
Employees Worked With
Paul
Apr 22, 2021 -

Lia Toyota of Northampton responded

On behalf of everyone here at Lia Toyota of Northampton, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Paul was such a great help. We look forward to serving your future automotive needs.

April 04, 2021

Elvin Rodrigeuz was my service adviser during my last visit to Lia Toyota. He was professional, courteous, communicated well, and the work on my vehicle was completed on-time. Couldn't ask for anything More

by Leo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elvin Rodriguez
Apr 22, 2021 -

Lia Toyota of Northampton responded

Leo, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Elvin, here at Lia Toyota of Northampton. We look forward to working with you again in the future.

March 31, 2021

Jerzy is a great person he helped us very well he is an excellent salesman I recommend him one hundred percent he is a good salesman More

by Angelicachuma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski
March 29, 2021

I worked with Paul, he was kind and easy to work with and was very considerate of my needs and requirements. Everything was quick and easy at the dealership, they worked hard to get all the legwork done for More

by amelia.B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
Apr 01, 2021 -

Lia Toyota of Northampton responded

Amelia, thank you for your time and your kind review. We are pleased to hear that Paul was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

March 27, 2021

The staff was extremely friendly, knowledgeable and helpful. They were not pushy at all and accommodated our needs. Kudos to both Myron and Paul. Thank you both for everything!!!! More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Myron Callender
Apr 01, 2021 -

Lia Toyota of Northampton responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

March 26, 2021

Paul made the difficulty of buying a new car so easy despite COVID-19. He communicated well. As well as being straight and to the point! Highly recommend Lia Toyota of Northampton for new or used vehicl More

by lzinke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
Apr 01, 2021 -

Lia Toyota of Northampton responded

On behalf of everyone here at Lia Toyota of Northampton, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

March 25, 2021

David Butler was kind, efficient and funny. (There had been mice in my front air filter and he told me some hilarious stories about other customers' problems with the same thing.) He was very clear about More

by rosie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Butler
Apr 01, 2021 -

Lia Toyota of Northampton responded

Rosie, thank you for your very kind review. We are pleased to hear that your vehicle service experience with David was so positive. We look forward to seeing you again when it is time for your next service.

March 24, 2021

Paul Figueiredo helped me purchase a 2021 Prius. He made the experience pleasant, efficient and non-stressful. His attitude was companionable, respectful and patient. He answered my questions without any g More

by lindabputnam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
Apr 01, 2021 -

Lia Toyota of Northampton responded

Linda, congratulations on your new 2021 Prius. We realize you have several choices when buying a car and thank you for choosing Lia Toyota of Northampton. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience. We look forward to the opportunity to serve you again. Enjoy showing off your new car!

March 23, 2021

My service specialist, Lindsay Heart, was highly knowledgeable, thorough, efficient, and kind, helping me strategize and prioritize my Prius’s needs. I look forward to returning to her for future se More

by PaulaT.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Heart
Apr 01, 2021 -

Lia Toyota of Northampton responded

Paula, thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your Prius is ready for its next service.

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