Lia Toyota of Northampton
Northampton, MA
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I worked with Paul Figueredo to buy my 2021 Toyota Tacoma. Initially, I was just browsing the website to see what was available, not fully intending to buy anything, but saw the truck and a fair price Tacoma. Initially, I was just browsing the website to see what was available, not fully intending to buy anything, but saw the truck and a fair price and contacted the dealership. Paul was quick to reach out and schedule a time for me to come in. He even went to the lot to physically make sure the truck was still available after our initial phone call, which I appreciated greatly. Paul was professional without being unfriendly, a great conversationalist, attentive, and very easy to work with. My overall experience here was 10/10, and I know that I'll not only come back for my next vehicle, but that I will make sure to recommend this dealership to anyone looking to buy a vehicle. Ps: ask Paul about his metal detecting findings! I enjoyed our conversation about the coins, buttons, shoe buckles, etc and MA history. The guy knows his stuff More
Jerzy was honest, professional, straightforward, and attentive. One quality I liked is that he was the only salesperson in my age range (I'm 75), and I felt like he had an old-school attitude that helpe attentive. One quality I liked is that he was the only salesperson in my age range (I'm 75), and I felt like he had an old-school attitude that helped us understand each other. Another thing I really appreciated is that he listened intently to what I wanted, what I needed, and what I was willing to pay, and then tried to give me everything I expressed to him. Jerzy also provided me with all the guidance and help I needed to get my new car processed, insured, and out the door in one day. For a guy like me who hates all the red tape with buying a car, he was the perfect agent. He anticipated everything that needed to be done and then helped me do it. I would recommend that everyone deal with Jerzy ! More
Jerzy was very friendly and worked hard at making sure that I was in the vehicle that was right for me. I was very impressed with the respect he showed my wife and kids. I'd recommend his service to anyon that I was in the vehicle that was right for me. I was very impressed with the respect he showed my wife and kids. I'd recommend his service to anyone that is looking to buy a vehicle. Thank you Jerzy, for everything. More
Friendly and hard working staff got me into something that worked for me, quick. Very flexible with maintenance scheduling. Will definitely purchase here again soon. that worked for me, quick. Very flexible with maintenance scheduling. Will definitely purchase here again soon. More
I have been going to here for nearly a decade and each time I try and request Lindsay Heart. She is kind, professional, good spirited and embodies customer service. Thank you Lindsay! time I try and request Lindsay Heart. She is kind, professional, good spirited and embodies customer service. Thank you Lindsay! More
Professional, curtious, timely managed my issues. They also provide back and forth transporation while the car was under services. Truly maintain the COVID-19 guidelines. Specifically Elvin Rodriguez was also provide back and forth transporation while the car was under services. Truly maintain the COVID-19 guidelines. Specifically Elvin Rodriguez was more than a professional, well behaved. More
Today I had the pleasure to get my car serviced at Lia Toyota of Northampton. Although I have a Honda, the Toyota technicians here are so skilled and professional that they were able to service my Honda f Toyota of Northampton. Although I have a Honda, the Toyota technicians here are so skilled and professional that they were able to service my Honda flawlessly. I was in and out in 30 minutes and was even awarded for servicing there with a Dunkin gift card - it made my day! David Spafford and David Butler were very friendly, informative, as well as cautious of my safety. This location does an great job at following guidelines as well as going the extra mile to assure the safety of all. Thank you to the service department for always being so good to me! More
Special thanks to Grant Goodwin for his efficient expertise on helping me purchase a new car. Overall a satisfying experience and would recommend to anyone in search of an affordable dealership. expertise on helping me purchase a new car. Overall a satisfying experience and would recommend to anyone in search of an affordable dealership. More