Lia Toyota of Northampton

I worked with Paul Figueredo to purchase a 2018 Rav4 for our sons. He was very personable and professional. Since it is the fourth car we bought through Lia, we were accustomed to the excellent customer ser our sons. He was very personable and professional. Since it is the fourth car we bought through Lia, we were accustomed to the excellent customer service. He did not disappoint! Our transaction went smoothly and quickly. Our boys love their "new" car! We also service all of our vehicles at Lia Toyota of Northampton. Lindsey Heart and other staff are so helpful and courteous. I highly recommend this dealership. More

Jerzy wouldn't remember this but a few years ago my husband brought me into Lia Toyota to distract me from the sadness of just having buried my 101+ year old father that morning. Jerzy greeted us and t husband brought me into Lia Toyota to distract me from the sadness of just having buried my 101+ year old father that morning. Jerzy greeted us and though it was clear we weren't purchasing I always remembered his kind words and attention. My husband and I agreed that when we were ready to buy, Jerzy was "our guy". We kept that promise and picked up our new Tacoma Limited Night Shade Edition today. Jerzy was patient with us through the whole process, and because it was a special order, yet to be made, he kept us up to date with phones calls and messages throughout. He is knowledgeable about the after market accessories and assisted us in choosing several items that make our vehicle extra special. Jerzy is the type of person that you wish you could learn more about. He will be our "go to" next time around. Covid aside, I had to give him a parting hug. Thanks Jerzy for everything! Don Nutting and Denese Beliveau. More

I worked with Chris Peltier and Grant Goodwin to buy my 2021 RAV-4 Hybrid and it was fantastic. Both were fantastic, professional, and made the transaction seamless. Definitely the best buying experience I 2021 RAV-4 Hybrid and it was fantastic. Both were fantastic, professional, and made the transaction seamless. Definitely the best buying experience I've had with a car! More

Our salesman, Paul was very friendly and helpful and patient, as was everyone we met at the dealership. He made a stressful thing, car buying, a little more pleasant. No hard sell, no rushing my decisio patient, as was everyone we met at the dealership. He made a stressful thing, car buying, a little more pleasant. No hard sell, no rushing my decision. I really appreciate that. More

Everyone was friendly, the service was very prompt, and all was delivered as promised. The car is wonderful, we really love it, and it is performing as promised. all was delivered as promised. The car is wonderful, we really love it, and it is performing as promised. More

I worked with Paul Figueredo to buy my 2021 Toyota Tacoma. Initially, I was just browsing the website to see what was available, not fully intending to buy anything, but saw the truck and a fair price Tacoma. Initially, I was just browsing the website to see what was available, not fully intending to buy anything, but saw the truck and a fair price and contacted the dealership. Paul was quick to reach out and schedule a time for me to come in. He even went to the lot to physically make sure the truck was still available after our initial phone call, which I appreciated greatly. Paul was professional without being unfriendly, a great conversationalist, attentive, and very easy to work with. My overall experience here was 10/10, and I know that I'll not only come back for my next vehicle, but that I will make sure to recommend this dealership to anyone looking to buy a vehicle. Ps: ask Paul about his metal detecting findings! I enjoyed our conversation about the coins, buttons, shoe buckles, etc and MA history. The guy knows his stuff More

Great experience buying a new car! Easy and fair. They all made me feel safe and valued. They even met outside with me when I asked all made me feel safe and valued. They even met outside with me when I asked More

The quality of service, from the time I walked into the dealership to the time I drove away, was second to none. Thank you all! dealership to the time I drove away, was second to none. Thank you all! More

Jerzy was honest, professional, straightforward, and attentive. One quality I liked is that he was the only salesperson in my age range (I'm 75), and I felt like he had an old-school attitude that helpe attentive. One quality I liked is that he was the only salesperson in my age range (I'm 75), and I felt like he had an old-school attitude that helped us understand each other. Another thing I really appreciated is that he listened intently to what I wanted, what I needed, and what I was willing to pay, and then tried to give me everything I expressed to him. Jerzy also provided me with all the guidance and help I needed to get my new car processed, insured, and out the door in one day. For a guy like me who hates all the red tape with buying a car, he was the perfect agent. He anticipated everything that needed to be done and then helped me do it. I would recommend that everyone deal with Jerzy ! More

Jerzy was very friendly and worked hard at making sure that I was in the vehicle that was right for me. I was very impressed with the respect he showed my wife and kids. I'd recommend his service to anyon that I was in the vehicle that was right for me. I was very impressed with the respect he showed my wife and kids. I'd recommend his service to anyone that is looking to buy a vehicle. Thank you Jerzy, for everything. More