Lia Toyota of Northampton

Dwayne was helpful and friendly, and I really appreciated the mindfulness around covid safety measures even though it was the week after restrictions were lifted. the mindfulness around covid safety measures even though it was the week after restrictions were lifted. More

I was particularly impressed by the service advisor who helped me. Gerald LaClaire was knowledgeable, communicated well, friendly, and efficient. My one consistent complaint about Lia Toyota of Northampton helped me. Gerald LaClaire was knowledgeable, communicated well, friendly, and efficient. My one consistent complaint about Lia Toyota of Northampton is their phone system. Getting an appointment with service is very difficult. It takes multiple steps to get connected; very often I'm switched to another phone which rings and rings, then cuts off. Getting a service appointment should be direct and much easier. More

Excellent kind helpful patient service from everyone. Prompt communication, easy to handle trade-in and financing, great effort to locate car that fit my criteria. Prompt communication, easy to handle trade-in and financing, great effort to locate car that fit my criteria. More

Alex was so great i appreciate his time with me and able to find us the perfect vehicle! He was so friendly and honest. Amazing to find us the perfect vehicle! He was so friendly and honest. Amazing More

Lia toyota of northampton is recommendable because they are so clean and so honest. Alex was my sales person and he was so kind and upfront. Thank you alex good luck on your future are so clean and so honest. Alex was my sales person and he was so kind and upfront. Thank you alex good luck on your future More

Excellent treatment regarding trade and introduction to new vehicle Very patient and informative of new technology Very polite and respectful to an old timer Thanks Again new vehicle Very patient and informative of new technology Very polite and respectful to an old timer Thanks Again More

I recently purchased my first Toyota, buying a 2021 RAV4. Jersy Bielski was my Salesman and made the transition smooth. He was very cordial and extreamly helpful with any questions I had as I looked for th Jersy Bielski was my Salesman and made the transition smooth. He was very cordial and extreamly helpful with any questions I had as I looked for the RAV4 that I wanted. Excellent choice, I would highly recommend Jersey and Lia Toyota of Northampton if your looking to purchase a car. More

Jerzy is a non-pushy, efficient sales person. He is a delight. I experienced a seamless purchase from the test drive to the signing of the financial paperwork to driving the car off the lot. delight. I experienced a seamless purchase from the test drive to the signing of the financial paperwork to driving the car off the lot. More

Grant and Dominic were awesome! My first Toyota!! Awesome experience! I highly recommend this dealership! Grant was awesome and very informative! I had a great experience! experience! I highly recommend this dealership! Grant was awesome and very informative! I had a great experience! More

We appreciate everyone at Lia Toyota of Northampton. We bought our first Toyota in 1983 and have purchased all our cars there since then. Jerzy B took great care of us with our recent newest purchase. W bought our first Toyota in 1983 and have purchased all our cars there since then. Jerzy B took great care of us with our recent newest purchase. We never felt pressured or rushed. Jerzy took great care to make sure we got exactly what we wanted and spent a lot of time with us making sure we understood how the vehicle worked. Since this car has way more electronics that our old car, we especially appreciated this type of help. Jerzy made sure we knew we could come back if we needed additional explanation or help, and he really meant it. Thank you, Jerzy! You were so helpful and patient and it was a pleasure to spend time with you! We got exactly what we wanted and the car is as promised. More