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Lia Toyota of Northampton

Northampton, MA

Overview
Reviews
Vehicles
4.8
737 Reviews
Call Dealership (413) 341-5299
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280 King Street

Northampton, MA

01060

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Showing 737 reviews

July 31, 2024

Everyone was so nice and kind especially given how little I knew about getting a car! More

by emmypen98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steffi (don’t remember last name) , Dwayne Smith
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Aug 02, 2024 -

Lia Toyota of Northampton responded

Thanks for letting us know our dealership team did a great job, Emmy! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!

July 30, 2024

Service is always done in a timely manner and the service consultants are always knowledgeable and friendly. More

by johnandalberta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Spafford
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Jul 30, 2024 -

Lia Toyota of Northampton responded

We're delighted to hear that, John and Alberta! Thank you for letting us know how pleased you've been with our friendly and efficient and service team. We wish you pleasant travels until we may be of service to you again!

July 23, 2024

Exelent job and fast service thank you for everything , was very nice and kind thank More

by Eduardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Smith, Jason Shiles, Gerald Leclaire
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Jul 26, 2024 -

Lia Toyota of Northampton responded

Thanks for letting us know our dealership team did a great job, Eduardo! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!

July 19, 2024

Francesca Ravina is friendly and awesome! She helped me a lot and I feel I’m lucky to meeting her! More

by Heeyeons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesca Ravina
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Jul 22, 2024 -

Lia Toyota of Northampton responded

Thanks so much for the awesome feedback! We're delighted the value of Francesca's support and expertise exceeded your expectations at this visit. We appreciate your business, and graciously look forward to working with you again some day.

June 21, 2024

Always get prompt answers when calling to schedule a service appointment. Vehicle is ready for pickup when promised, and all maintenance satisfactory. More

by Klstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dores Bounphasaysonh
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Jun 21, 2024 -

Lia Toyota of Northampton responded

That's awesome! Thank you for always trusting the Lia Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

June 12, 2024

You and your staff made us feel comfortable from the get go. Obviously buying a new car is a big deal- particularly since we hadn’t bought one in nine years and never bought a Toyota before. Thank you for m More

by scsjg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Jason Shiles, Justin Prescott
Report | Print
Jun 12, 2024 -

Lia Toyota of Northampton responded

Thanks for the 5-star review of your dealership experience! We're delighted our team provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on your first Toyota! We wish you all the best in your upcoming journeys, from everyone at Lia Toyota.

June 03, 2024

Good work serviced in time with adequate explanation of all work done. Pleasant and helpful employees More

by Maflan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Heart, Phillip Lombardi
Report | Print
Jun 09, 2024 -

Lia Toyota of Northampton responded

Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in anyway possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 19, 2024

Scott Ryan did a great job getting my car in and out, especially with the service component. More

by petew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ryan
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May 22, 2024 -

Lia Toyota of Northampton responded

Thanks for letting us know how satisfied you were with Scott's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

May 05, 2024

Dave Spafford has been my service advisor for several years.. His knowledge and professionalism has been invaluable. He will always be my go to guy in service. More

by xrayboom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Spafford
Report | Print
May 06, 2024 -

Lia Toyota of Northampton responded

Thank you for telling us why you like working with Dave! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

March 25, 2024

I brought my 2007 Camry in to Lia as I purchased the vehicle there in order to advise me on whether I had safety issues that needed correction/attention. The experienced service advisor Lindsay Heart More

by amosnannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Heart
Report | Print
Mar 26, 2024 -

Lia Toyota of Northampton responded

Thanks for letting us know how satisfied you were with Lindsay's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

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