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Lia Toyota of Northampton

Northampton, MA

4.8
739 Reviews

280 King Street

Northampton, MA

01060

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Showing 739 reviews

July 20, 2021

I had an all around great experience buying my car (a 2021 Toyota Camry). No one was pushy or aggressive with their sales techniques, which is important to me. Jerzy was professional and very helpful! More

by Janet
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski
Jul 20, 2021 -

Lia Toyota of Northampton responded

Janet, Thank you so much for your excellent review! We are honored to have had the opportunity to work with you, and we are delighted that Jerzy provided you with a smooth and pressure-free experience. He will be glad to know that you deeply valued his assistance with your special purchase. Congratulations on your new 2021 Toyota Camry- on behalf of the entire team! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 20, 2021

Francesca was great to work with. She made it easy and fast to purchase a vehicle. Happy with my truck. Truck is everything I wanted. More

by Jess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Ravina
Jul 22, 2021 -

Lia Toyota of Northampton responded

Jess, Thank you for taking the time to leave Francesca this wonderful review! Providing a quick and smooth experience is always our goal, and we are delighted that she met your satisfaction! She will be honored to know that you deeply valued her efforts with your special purchase. Congratulations on your new vehicle- on behalf of the entire team! We hope to see you again when the time comes for your vehicle's first service.

July 19, 2021

Wanted a safety check on my Tundra prior to traveling on vacation. Multi- point inspection was performed as suggested by Sam Doucette, my Service Advisor. Brakes were checked as I had concerns. Brakes were More

by jemercer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Doucette
Jul 20, 2021 -

Lia Toyota of Northampton responded

Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are delighted that Sam could put you at ease before your vacation and get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you in the future.

July 09, 2021

I loved my experience of purchasing my RAV4 XSE Prime 2021. I traveled to MA from NY because in NY the dealers were price gauging this vehicle up to 10k more than MRSP. In Lia of Northampton I found More

by yukiv68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenick, Francesca Ravina, Jared Gale
Jul 14, 2021 -

Lia Toyota of Northampton responded

Thank you so much for your 5-star review! We appreciate you taking the time to visit us, and we are delighted that Francesca, Jared, and Dominick provided you with a top-notch experience. It is our pleasure to assist you in any way possible, and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns. Congratulations on your new vehicle- on behalf of the entire team!

July 07, 2021

Jerzy was very helpful, answered all my questions and was very patient. I recommend his service and if you are in the market to buy a car. More

by geerphan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski
Jul 08, 2021 -

Lia Toyota of Northampton responded

Thank you so much for your positive review! We appreciate the opportunity to work with you, and we are delighted that Jerzy provided you with 5-star service. He will be honored to know of your kind recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 02, 2021

Great service, helped me a lot with buying my new vehicle More

by Abewsee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Ravina
Jul 04, 2021 -

Lia Toyota of Northampton responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and we are pleased that Francesca could be of valuable assistance to you throughout your visit! We wish you the safest of travels in your new ride, and we hope to see you again when the time comes for your first service!

July 02, 2021

They did a great job, they helped me every step of the way. Paul was my salesman and he was trustful and honest great dealership More

by Blain542
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 04, 2021 -

Lia Toyota of Northampton responded

Thank you so much for your wonderful review! We are so glad that Paul could be of assistance to you and make your overall buying experience so smooth and hassle-free! He will be honored to know how greatly you valued his efforts, and we congratulate you on your new vehicle- on behalf of him and the entire team!

June 30, 2021

Best car experience I have ever had. Francesca was amazing to work with,no pressure no stress and she was very informational. I will be coming back to lia toyota in the future. More

by brianchampiney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Ravina
Jul 01, 2021 -

Lia Toyota of Northampton responded

Congratulations on your new vehicle! We are thrilled that Francesca could be of assistance to you and provide you with the exceptional experience that you so much deserve. We can't wait for you to enjoy your new vehicle, and we wish you the safest of travels until we meet again!

June 30, 2021

I was coming in hesitant of what to buy and Dwayne and his team was very helpful and knowledgeable it put me at ease I’m very happy with my car thank you guys More

by Dman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne
Jul 01, 2021 -

Lia Toyota of Northampton responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you and ultimately get you into a vehicle that you love! We couldn't be more pleased to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Dwayne or the team may help you with!

June 30, 2021

I traded my RAV4 in for a 2021 Camry Dwayne was not pushy at all which is what I needed and the process was very fast we joked about how fast it was this time around to buy a car and I thanked him for it bec More

by Maze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Smith
Jul 01, 2021 -

Lia Toyota of Northampton responded

Congratulations on your new Toyota Camry! We are delighted to know that Dwayne took great care of you and made your overall buying experience so smooth and hassle-free! It is a pleasure to hear of your satisfaction, and we hope to continue serving you and your future automotive needs!

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