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Lia Toyota of Northampton

Northampton, MA

4.8
734 Reviews

280 King Street

Northampton, MA

01060

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Showing 734 reviews

August 31, 2021

Christine was fantastic all the way through the buying process. Took up a lot of her time but she did a great job at finding the right car for me. More

by warrenchipman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine Thompson
Sep 02, 2021 -

Lia Toyota of Northampton responded

Warren, Thank you so much for your 5-star review! We are so glad that Christine provided you with top-notch service and got you into your perfect vehicle! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle, and we hope that you do not hesitate to let us know if we may ever be of further assistance to you in the future. Safe travels!

August 16, 2021

I continue to be impressed by the service at Lia Toyota! I bought my Hybrid RAV4 there three years ago, and have taken it in for routine maitenance multiple times. The are prompt and communicate well. All o More

by michelebernhard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvin Rodriguez
Aug 17, 2021 -

Lia Toyota of Northampton responded

Michele, Thank you so much for your excellent review! We are honored by your continued business, and we are overjoyed that Gerald consistently provides you with exceptional care throughout your visits. It is our pleasure to assist you in any way possible! We hope that you continue to choose us for all of your future automotive needs. We wish you the safest of travels- on behalf of the entire team!

August 02, 2021

Christine Thompson is a terrific very knowledgeable and friendly salesperson More

by Lauren paro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Thompson
Aug 03, 2021 -

Lia Toyota of Northampton responded

Lauren, We are so glad that Christine provided you with 5-star service, and we greatly appreciate you taking the time to leave her this positive review! It is our pleasure to assist you in any way possible, and we hope that you do not hesitate to let us know if we may ever be of further assistance to you in the future. We wish you the safest of travels- on behalf of Christine and the entire team!

July 25, 2021

Toyota was great, my truck was ready on time, the staff was knowledgeable and friendly. The rental was also in great shape and I had no problems. More

by Cgeorgen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Michael Hadley
Jul 28, 2021 -

Lia Toyota of Northampton responded

Thank you so much for your positive review! Providing top-notch services is so important to us, and we are glad our team met your satisfaction. Please drive safely, and do not hesitate to let us know how we may be of further service to you in the future.

July 24, 2021

Because of some difficulty which is still a mystery to us, we had trouble with our insurance company getting back to Lia Toyota. Through numerous phone calls and emails, Fran Ravina did not give up until More

by PDunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic, Francesca Ravina
Jul 28, 2021 -

Lia Toyota of Northampton responded

We are honored to have had the opportunity to work with you, and we are so glad that Francesca provided you with 5-star service and made your experience with us as smooth as possible. It is our pleasure to assist you in any way possible. We wish you congratulations on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 20, 2021

Francesca was great to work with. She made it easy and fast to purchase a vehicle. Happy with my truck. Truck is everything I wanted. More

by Jess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Ravina
Jul 22, 2021 -

Lia Toyota of Northampton responded

Jess, Thank you for taking the time to leave Francesca this wonderful review! Providing a quick and smooth experience is always our goal, and we are delighted that she met your satisfaction! She will be honored to know that you deeply valued her efforts with your special purchase. Congratulations on your new vehicle- on behalf of the entire team! We hope to see you again when the time comes for your vehicle's first service.

July 20, 2021

I had an all around great experience buying my car (a 2021 Toyota Camry). No one was pushy or aggressive with their sales techniques, which is important to me. Jerzy was professional and very helpful! More

by Janet
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski
Jul 20, 2021 -

Lia Toyota of Northampton responded

Janet, Thank you so much for your excellent review! We are honored to have had the opportunity to work with you, and we are delighted that Jerzy provided you with a smooth and pressure-free experience. He will be glad to know that you deeply valued his assistance with your special purchase. Congratulations on your new 2021 Toyota Camry- on behalf of the entire team! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 19, 2021

Wanted a safety check on my Tundra prior to traveling on vacation. Multi- point inspection was performed as suggested by Sam Doucette, my Service Advisor. Brakes were checked as I had concerns. Brakes were More

by jemercer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Doucette
Jul 20, 2021 -

Lia Toyota of Northampton responded

Thank you so much for your positive review! Your safety and satisfaction are our utmost priorities, and we are delighted that Sam could put you at ease before your vacation and get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of further assistance to you in the future.

July 09, 2021

I loved my experience of purchasing my RAV4 XSE Prime 2021. I traveled to MA from NY because in NY the dealers were price gauging this vehicle up to 10k more than MRSP. In Lia of Northampton I found More

by yukiv68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenick, Francesca Ravina, Jared Gale
Jul 14, 2021 -

Lia Toyota of Northampton responded

Thank you so much for your 5-star review! We appreciate you taking the time to visit us, and we are delighted that Francesca, Jared, and Dominick provided you with a top-notch experience. It is our pleasure to assist you in any way possible, and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns. Congratulations on your new vehicle- on behalf of the entire team!

July 07, 2021

Jerzy was very helpful, answered all my questions and was very patient. I recommend his service and if you are in the market to buy a car. More

by geerphan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerzy Bielski
Jul 08, 2021 -

Lia Toyota of Northampton responded

Thank you so much for your positive review! We appreciate the opportunity to work with you, and we are delighted that Jerzy provided you with 5-star service. He will be honored to know of your kind recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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