Lia Toyota of Northampton
Northampton, MA
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Lindsay Heart, my service advisor, is always SO communicative and helpful. I particularly appreciate this last visit for repairs. I feel as though my car is new now, even though it's a Prius 2013. communicative and helpful. I particularly appreciate this last visit for repairs. I feel as though my car is new now, even though it's a Prius 2013. She even showed me the front brakes after they'd been removed, so I could see the horrific wear and tear. I feel incredibly relieved to not worry for my life as i drive any more. Thanks Lindsay! I'm your loyal customer. More
My husband and I recently purchased a 2021 Rav 4 from Lia Toyota of Northampton. Our sales rep. Jerzy Bielski was a pleasure to work with. Jerzy made the whole process smooth and painless. He was extremely Toyota of Northampton. Our sales rep. Jerzy Bielski was a pleasure to work with. Jerzy made the whole process smooth and painless. He was extremely knowledgeable and patient while explaining both the technology and the mechanics of the vehicle. It was our first new car in many years. After we had picked up the car, he called to check that we were happy with our purchase and to see if we had any further questions. Thank you Jerzy for your professionalism and care! More
Service department was great! David Spafford, my service advisor, was straight forward and talk to me, not at me or down to me in language that clearly makes me understand what is happening to my truck. He advisor, was straight forward and talk to me, not at me or down to me in language that clearly makes me understand what is happening to my truck. He is always on top of things and keeps me informed of what is happening with any repairs that I may bring it in for. More
Lia Toyota of Northampton exemplifies true professionalize in the purchasing of new and used automobiles world. professionalize in the purchasing of new and used automobiles world. More
I have been going to Lia Toyota for service of my Corolla for years and Lindsey Heart is hands down the best. She is very knowledgeable about service repairs and I have learned to trust what she says. She is for years and Lindsey Heart is hands down the best. She is very knowledgeable about service repairs and I have learned to trust what she says. She is helpful and a joy to talk with. More
I recently had my 4Runner detailed at Lia Toyota of Northampton and the result was nothing short of a transformation! Lindsay Heart is still the best Service Advisor I've ever worked with. Truly exce Northampton and the result was nothing short of a transformation! Lindsay Heart is still the best Service Advisor I've ever worked with. Truly excellent service! More
I showed up 4 different times before a salesman had time to approach me. If they didn't have the exact car that I wanted, I would not have chosen this dealer. The restroom floors were just mopped and there to approach me. If they didn't have the exact car that I wanted, I would not have chosen this dealer. The restroom floors were just mopped and there were no caution cones or any warning. I slipped hurting my knee. I have called the manager twice so far and have not had a callback. I would not recomend them to my friends or family More
I just purchased a new 2022 Corolla and I love it. The whole experience went about as smooth as I could have imagined. This was the first time I purchased a new car so I was a little nervous but it all wo whole experience went about as smooth as I could have imagined. This was the first time I purchased a new car so I was a little nervous but it all worked out fine. I am sure I will return to Lia Toyota of Northampton whenever I need anything more. Thanks to Christine Thompson for being a great and friendly sales consultant. More
We had a very good experience. Very streamlined negotiation and they were able to find the car we want within a reasonable period of time which during this post Covid/Covid time it was exceptional. negotiation and they were able to find the car we want within a reasonable period of time which during this post Covid/Covid time it was exceptional. Easy to pick up the car upon purchase and we will definitely go back to the dealership again. More