Lia Toyota of Northampton
Northampton, MA
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I loved my experience at this dealership! Everyone was so helpful and did not pressure a decision to be made. Felt very comfortable throughout the process b Everyone was so helpful and did not pressure a decision to be made. Felt very comfortable throughout the process b More
I recently purchased a Toyota Corolla Hatchback at Lia Toyota of Northampton. Abner Garcia, the sales rep, provided exceptional customer service from researching vehicles to completing the sale, and even Toyota of Northampton. Abner Garcia, the sales rep, provided exceptional customer service from researching vehicles to completing the sale, and even scheduled the first maintenance appointment. I highly recommend Abner for outstanding professionalism and thorough explanations of vehicle design and accessories. Thank you Abner! More
I have my 2012 Toyota Rav4 serviced at Lia Toyota of Northampton. After a recent service visit that included a transmission fluid replacement, there was a buzzing sound when I drove at 40 mph. I broug Northampton. After a recent service visit that included a transmission fluid replacement, there was a buzzing sound when I drove at 40 mph. I brought the car back and was told that I might have to have some expensive transmission work. Then my original service advisor David Spafford took over and had the transmission flushed again. The noise disappeared and I am back on the road with no charges for the additional work. Thank you David for your thoughtful attention and help. More
I was very pleased with the experience of purchasing a new Camry last month. Grant Goodwin, sales rep was very thorough in explaining the process. He kept me updated as my vehicle moved from production to new Camry last month. Grant Goodwin, sales rep was very thorough in explaining the process. He kept me updated as my vehicle moved from production to transportation to delivery. I highly recommend Grant, who is extremely knowledgeable and organized. More
Alex was a fantastic salesman; very quick to reply and prompt. Jason help me close my deal as well as handled speed bumps from the bank I was financing through. The only gripe I have is I still have not r prompt. Jason help me close my deal as well as handled speed bumps from the bank I was financing through. The only gripe I have is I still have not received the truck I paid for, due to living in a different state I did not know that registering the truck would take this long as I paid for the truck roughly a week ago. Other than that bathrooms are notably very clean, compared to most dealerships I've been to including various Audi dealerships. Kudos Lia Toyota. More
Grant was very professional and kept me abreast regarding the timeline and delivery of my vehicle. Very happy with the product and service of this dealership. the timeline and delivery of my vehicle. Very happy with the product and service of this dealership. More