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Lia Toyota of Northampton

Northampton, MA

4.8
734 Reviews

280 King Street

Northampton, MA

01060

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Showing 734 reviews

July 31, 2022

Alex was a fantastic salesman; very quick to reply and prompt. Jason help me close my deal as well as handled speed bumps from the bank I was financing through. The only gripe I have is I still have not r More

by sw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Dwayne Smith, Christopher Peltier , Jason Shiles
Aug 10, 2022 -

Lia Toyota of Northampton responded

Hello, We appreciate your positive feedback on our staff and facilities, we strive to make everyone’s experience as pleasant as possible. It sounds like we just missed a 5-star experience with you if we had better communicated about the out of state registration process. This process can sometimes take a week or longer depending on the states RMV appointment availability, missing insurance information, etc. We will go over the process with our staff to ensure that we communicate properly and set accurate expectations. Thank you, and congratulations on your new vehicle. Sincerely, Chris Peltier GSM Lia Toyota Northampton

July 09, 2022

Great Purchase Experience Grant Goodwin was very responsive and helpful. Small details were promptly taken care of More

by jberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin
Jul 19, 2022 -

Lia Toyota of Northampton responded

Thank you so much for your positive review! We are so glad that Grant provided you with a top-notch experience! It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

July 02, 2022

Grant was very professional and kept me abreast regarding the timeline and delivery of my vehicle. Very happy with the product and service of this dealership. More

by mpiziak67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin, Christopher Peltier , Dominick Finochiaro
Jul 03, 2022 -

Lia Toyota of Northampton responded

Thank you for leaving Grant this 5-star review! We appreciate your business and are pleased to hear that he took great care of you throughout your visit. Your satisfaction is of the utmost importance to us, and we congratulate you on your new vehicle- on behalf of Grant and the entire team!

June 11, 2022

I bought a car from Dave at Lia it was a great smooth experience. I would recommend him and Lia to anyone. More

by Samdwill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abner Garcia, David Wolfram, Christopher Peltier , Jason Shiles, Gerald Leclaire
Jun 15, 2022 -

Lia Toyota of Northampton responded

Thank you for taking the time to leave Dave this positive review and recommendation! We are so glad that he could provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

May 04, 2022

Great experience. Most helpful staff. Friendly atmosphere. Would not hesitate to buy here again. way to go! More

by James Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wolfram, Christoper Peltier
May 06, 2022 -

Lia Toyota of Northampton responded

James, Thank you so much for your positive review! Providing a top-notch experience is always our goal, and we are delighted that our teams efforts could meet your satisfaction. We hope for an opportunity to work with you again in the future!

May 04, 2022

Everybody are very friendly and easy to talk to. Had a nice experience with a frond desk lady and sales people More

by Olga Laba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
May 06, 2022 -

Lia Toyota of Northampton responded

Olga, Thank you so much for your positive review! We are happy to hear that our team provided you with top-notch service throughout your visit! Please do not hesitate to give us a call if there is ever anything more that we may help you with! Take care!

May 02, 2022

Dwayne was great to work with. He was very knowledgeable, answered all our questions and on top of it, extremely nice! I would send any of my friends to him. Thank you also to Jaso More

by Yam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne and Jason
May 04, 2022 -

Lia Toyota of Northampton responded

Thank you so much for your positive review! We are so glad that Dwayne and Jason took great care of you! It is our pleasure to assist you in any way possible. We wish you safe travels- on behalf of the entire team!

April 29, 2022

Thanks to Dave Wolfram. .easiest car buying experience ever! Everyone at the dealership is friendly, and knowledgeable. Highly recommend Lia of Northampton! More

by Dafbarry480
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Wolfram
Apr 29, 2022 -

Lia Toyota of Northampton responded

Thank you so much for your wonderful review and recommendation! We are so glad that Dave could provide you with a seamless and remarkable experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

April 28, 2022

Fantastic customer service and knowledgeable and helpful staff. I found my new dealership. Alex was great! More

by mark_maigret
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Garcia and Sami Suarez
Apr 29, 2022 -

Lia Toyota of Northampton responded

Mark, Thank you for your 5-star rating! We are so glad that Alex provided you with top-notch service throughout your visit. We greatly appreciate the opportunity to work with you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

April 11, 2022

Dwayne was helpful and informative, no pressure, while I was exploring my options. Worked with me on the options when I was ready to purchase, and stayed in touch through the paperwork, delivery, and finall More

by Meredith
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dwayne Smith
Apr 12, 2022 -

Lia Toyota of Northampton responded

Meredith, Thank you for your 5-star rating! We greatly appreciate the opportunity to work with you, and we are so glad that Dwayne took great care of you. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team! Safe travels!

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