Lia Toyota of Northampton

Lindsay Heart helped me when I brought my Corolla in for service. She has been working with me for many years. As always, she was friendly, knowledgeable, and helpful. service. She has been working with me for many years. As always, she was friendly, knowledgeable, and helpful. More

I experience to Lia Toyota in Northampton MA, beyond my expectations jason helping me to explain everything what I need for my brand new 4 Runner his knowledgeable to his job and treat you a lot of respec expectations jason helping me to explain everything what I need for my brand new 4 Runner his knowledgeable to his job and treat you a lot of respect,courteous and most of all so honest to his words.. I would like to thank you Paul for assisting me to buy my car it’s big help for me, very friendly and always smile..my pleasure to do business with you guys.. More

I love going back to Northampton Toyota for my oil change and David Spafford such a helpful always explain to me what's for the best for my car..thank you so much David and ill comeback again.. and David Spafford such a helpful always explain to me what's for the best for my car..thank you so much David and ill comeback again.. More

This has to have been the worst new car sales experience of my life. My sales man over promised and under delivered on 3 different promises he made. Waited 8 months for the truck that ended up not being the of my life. My sales man over promised and under delivered on 3 different promises he made. Waited 8 months for the truck that ended up not being the one I ordered but took in hopes of a trade in later because my need of a car. By the end of the sale the manager needed to step in which he then went above and beyond to make right but at that point the damage was done. The assistant sales manager is the only reason I’m not give it 0 stars. More

I purchased a new vehicle and had a great experience during the entire process. Their services are amazing. Everyone worked above and beyond to keep me up to date during every step, great team work! Eve during the entire process. Their services are amazing. Everyone worked above and beyond to keep me up to date during every step, great team work! Everyone was very pleasant and knowledgeable which made the entire process stress free. The communication and attention to the customer needs are outstanding. I'm a very happy customer and highly recommend this dealership to everyone :) More

I loved my experience at this dealership! Everyone was so helpful and did not pressure a decision to be made. Felt very comfortable throughout the process b Everyone was so helpful and did not pressure a decision to be made. Felt very comfortable throughout the process b More

I recently purchased a Toyota Corolla Hatchback at Lia Toyota of Northampton. Abner Garcia, the sales rep, provided exceptional customer service from researching vehicles to completing the sale, and even Toyota of Northampton. Abner Garcia, the sales rep, provided exceptional customer service from researching vehicles to completing the sale, and even scheduled the first maintenance appointment. I highly recommend Abner for outstanding professionalism and thorough explanations of vehicle design and accessories. Thank you Abner! More

I have my 2012 Toyota Rav4 serviced at Lia Toyota of Northampton. After a recent service visit that included a transmission fluid replacement, there was a buzzing sound when I drove at 40 mph. I broug Northampton. After a recent service visit that included a transmission fluid replacement, there was a buzzing sound when I drove at 40 mph. I brought the car back and was told that I might have to have some expensive transmission work. Then my original service advisor David Spafford took over and had the transmission flushed again. The noise disappeared and I am back on the road with no charges for the additional work. Thank you David for your thoughtful attention and help. More

My purchase of a new vehicle has been fantastic. Very smooth process. My client advisor, Grant Goodman , was awesome!!! Very smooth process. My client advisor, Grant Goodman , was awesome!!! More

I was very pleased with the experience of purchasing a new Camry last month. Grant Goodwin, sales rep was very thorough in explaining the process. He kept me updated as my vehicle moved from production to new Camry last month. Grant Goodwin, sales rep was very thorough in explaining the process. He kept me updated as my vehicle moved from production to transportation to delivery. I highly recommend Grant, who is extremely knowledgeable and organized. More