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Lia Toyota of Northampton

Northampton, MA

Overview
Reviews
Vehicles
4.8
739 Reviews
Call Dealership (413) 341-5299
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280 King Street

Northampton, MA

01060

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Showing 739 reviews

February 10, 2023

I have been helped by Jonathan Elizafl for the 2nd time, and could not be more impressed with his knowledge or his kindness. More

by SUSAN K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Eliza
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Feb 13, 2023 -

Lia Toyota of Northampton responded

Thank you so much for the lovely review of Jonathan, Susan! Your complete satisfaction is why we do what we do, and your thoughtful feedback is encouraging for the whole Lia Toyota service team. We hope to make your next appointment just as exceptional!

February 03, 2023

David Spafford has been very helpful and is a great service advisor. I recommend him More

by jleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Spafford
Report | Print
Feb 06, 2023 -

Lia Toyota of Northampton responded

Thank you for sharing your 5-star review and recommendation of David! David is a fantastic service advisor and we're delighted you agree. We hope to make your next appointment with him just as outstanding. Pleasant journeys until then!

February 03, 2023

Everyone at this dealership is friendly, responsive, and DO NOT PRESSURE you! No sleazy bargaining. More

by Bhruska
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I always ask for Lindsay Heart for servicing, or David., Dominick Finochiaro, Francesca Ravina
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Feb 03, 2023 -

Lia Toyota of Northampton responded

Thanks so much for stopping by to share your 5-star review! We appreciate you letting us know how pleased you were with our sales team. Please give us a call if we may ever assist you again. We look forward to it!

January 28, 2023

Very handful and respectful personnel especially Caroline Donnelly. She gets the things done very quickly and perfect! Thank you More

by Ms_chm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Donnelly
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Jan 30, 2023 -

Lia Toyota of Northampton responded

Yay! That's what we like to hear. Thank you for taking the time to let us know how much you appreciated Caroline's sense of urgency and service. We're pleased she took excellent care of you and got your vehicle safely back on the road in a timely manner. We look forward to doing it again some day!

January 27, 2023

I've had three services at Lia Toyota since I bought my car last spring. I always work with Gerald Laclaire and find him to be friendly, efficient and helpful. More

by cmort920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wolfram, Grant Goodwin, Gerald Leclaire
Report | Print
Jan 30, 2023 -

Lia Toyota of Northampton responded

Hey, thanks so much for the 5-star review of Gerald! Nothing means more to us than your complete satisfaction with our work, so we're glad Gerald has been such a dependable service advisor to you. We hope to emulate this positive experience at your next appointment. See you then!

January 24, 2023

Alex Garcia was polite and personable. It was a pleasure to work with him. He made the experience of buying a car easy. More

by JSTRAIN84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Dominick Finochiaro
Report | Print
Jan 25, 2023 -

Lia Toyota of Northampton responded

Awesome! Thank you so much for recognizing Alex's talents with the honor of your 5-star review. We're super happy he made your dealership experience enjoyable and easy. Congratulations on your new Acura! We hope it brings you many safe and pleasant travels, until we meet again!

January 20, 2023

Johnathan Eliza was super helpful to work with. He was kind and knowledgeable! Next time we’re in, we’d like to work with him. More

by kcrowell9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Jan 20, 2023 -

Lia Toyota of Northampton responded

Thank you for letting us know how pleased you were with Jonathan's service! You are certainly welcome to request to work with him at your next appointment. We appreciate your business and your trust in our service team and look forward to seeing you again!

January 14, 2023

They make is easy to buy a car! Jason was my salesman and he was nice, informative, personable and a pleasure to do business with. Dominick was also a pleasure to finalize things wi More

by jordandaniels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Shiles, Dominick Finochiaro, Francesca Ravina
Report | Print
Jan 17, 2023 -

Lia Toyota of Northampton responded

Thanks so much, Jordan, and congratulations on your new-to-you Toyota! We're delighted to know of your happiness with the smooth buying experience Jason and Dominick provided for you. We hope you'll give us a call if you ever have any other automotive needs but until then, we wish you safe and happy travels all year long!

December 01, 2022

Special thanks to Grant Goodwin and Jason Shiles for helping with our purchase of a RAV4 Hybrid. We experienced professional and knowledgeable service framed with a sense of humor and sound social skill More

by Nick Dines
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin, Jason Shiles
Report | Print
Dec 02, 2022 -

Lia Toyota of Northampton responded

Hey, Nick! Thank you for recognizing Grant and Jason with the honor of your 5-star review. Congratulations on the successful and fun purchase of your new RAV4! We're delighted our team handled your transaction in a professional yet entertaining fashion. They will certainly appreciate your kinds words. Best wishes to you on all of your upcoming travels!

November 09, 2022

Always great to have business with Lia Toyota Northampton ! We bought our second car for the family in last two years . More

by Larissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abner Garcia, Alex Garcia, Dwayne Smith, Jason Shiles
Report | Print
Nov 10, 2022 -

Lia Toyota of Northampton responded

Congratulations on the new Toyota, Larissa and family! Thanks for letting us know how pleased you have been with the Lia sales team. It is our pleasure and honor to provide you with the expertise and support you need in order to enjoy a pleasant buying experience. We wish you all the joy and satisfaction your new Toyota has to offer and look forward to being of service to you again some day. Drive safe and enjoy!

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