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Lia Toyota of Northampton

Northampton, MA

4.8
734 Reviews

280 King Street

Northampton, MA

01060

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Showing 734 reviews

January 24, 2023

Alex Garcia was polite and personable. It was a pleasure to work with him. He made the experience of buying a car easy. More

by JSTRAIN84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Dominick Finochiaro
Jan 25, 2023 -

Lia Toyota of Northampton responded

Awesome! Thank you so much for recognizing Alex's talents with the honor of your 5-star review. We're super happy he made your dealership experience enjoyable and easy. Congratulations on your new Acura! We hope it brings you many safe and pleasant travels, until we meet again!

January 20, 2023

Johnathan Eliza was super helpful to work with. He was kind and knowledgeable! Next time we’re in, we’d like to work with him. More

by kcrowell9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jan 20, 2023 -

Lia Toyota of Northampton responded

Thank you for letting us know how pleased you were with Jonathan's service! You are certainly welcome to request to work with him at your next appointment. We appreciate your business and your trust in our service team and look forward to seeing you again!

January 14, 2023

They make is easy to buy a car! Jason was my salesman and he was nice, informative, personable and a pleasure to do business with. Dominick was also a pleasure to finalize things wi More

by jordandaniels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Shiles, Dominick Finochiaro, Francesca Ravina
Jan 17, 2023 -

Lia Toyota of Northampton responded

Thanks so much, Jordan, and congratulations on your new-to-you Toyota! We're delighted to know of your happiness with the smooth buying experience Jason and Dominick provided for you. We hope you'll give us a call if you ever have any other automotive needs but until then, we wish you safe and happy travels all year long!

December 01, 2022

Special thanks to Grant Goodwin and Jason Shiles for helping with our purchase of a RAV4 Hybrid. We experienced professional and knowledgeable service framed with a sense of humor and sound social skill More

by Nick Dines
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin, Jason Shiles
Dec 02, 2022 -

Lia Toyota of Northampton responded

Hey, Nick! Thank you for recognizing Grant and Jason with the honor of your 5-star review. Congratulations on the successful and fun purchase of your new RAV4! We're delighted our team handled your transaction in a professional yet entertaining fashion. They will certainly appreciate your kinds words. Best wishes to you on all of your upcoming travels!

November 09, 2022

Always great to have business with Lia Toyota Northampton ! We bought our second car for the family in last two years . More

by Larissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abner Garcia, Alex Garcia, Dwayne Smith, Jason Shiles
Nov 10, 2022 -

Lia Toyota of Northampton responded

Congratulations on the new Toyota, Larissa and family! Thanks for letting us know how pleased you have been with the Lia sales team. It is our pleasure and honor to provide you with the expertise and support you need in order to enjoy a pleasant buying experience. We wish you all the joy and satisfaction your new Toyota has to offer and look forward to being of service to you again some day. Drive safe and enjoy!

November 05, 2022

The salesmen was great and the service was excellent. Since we had to bring the car back for a slight repair the service was prompt and as good as new, More

by mrherricksr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Christopher Peltier , Dominick Finochiaro, Caroline Donnelly
Nov 07, 2022 -

Lia Toyota of Northampton responded

Thanks for the 5-star review of Lia Toyota! We're pleased our service department handled your car repair in a timely manner to get you safely back on the road. If we may ever be of service to you again, we hope you won't hesitate to reach out. It would be our pleasure!

November 02, 2022

I service my car at Lia Toyota for many years and every single time when I meet Lindsay Heart, I get an exceptional service. She checks every detail about my car's maintenance and future needs. Lindsay i More

by saida
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lindsay Heart
Nov 02, 2022 -

Lia Toyota of Northampton responded

We totally agree with you, Saida! We're super lucky to work with Lindsay and we're delighted you've been so happy getting your car serviced with us as she advises you. Please let us know if Lindsay and the team may ever assist you with any other automotive needs. We're here to serve you and look forward to making your next visit just as great.

Nov 02, 2022 -

saida responded

Thank you!

October 26, 2022

I have the utmost confidence in the service department at Lia Toyota in Northampton, especially the advice I received from Caroline Donnelly. More

by djdun17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Donnelly
Oct 26, 2022 -

Lia Toyota of Northampton responded

What a lovely review of Caroline! Thank you so much for your positive feedback and kind words. We sincerely appreciate your business and are so happy Caroline provided you with reliable, thorough service for your Toyota. We hope to do it again some day, so don't be a stranger! Thanks for choosing Lia Toyota!

October 26, 2022

I was very pleased with Abner Garcia -- knowledgeable, friendly, guided us through the sales process clearly -- a simple direct sale with no complications. I was a bit surprised by vehicle costs these da More

by tderr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abner Garcia
Oct 27, 2022 -

Lia Toyota of Northampton responded

Hi, Tom! Thank you for sharing your 5-star review and congratulations on your new vehicle! Providing our guests with a transparent and seamless buying experience is very important to us and we're delighted to know Abner made that possible for you. The whole team wishes you all the joy and adventure your new Toyota has to offer and we hope you'll give us a call if ever you have a question. Thank you so much for choosing Lia Toyota!

October 14, 2022

I had a fantastic experience working with Paul Figueiredo at Lia Toyota to purchase a Prius Prime. Paul was excellent with communication and made the entire process easy and pleasant. Financing department wa More

by sarashuff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo, Dominick Finochiaro
Oct 17, 2022 -

Lia Toyota of Northampton responded

Thanks so much for your 5-star review and congratulations on the Prius Prime, Sara! We're absolutely delighted to hear that Paul delivered a pleasant and seamless buying experience for you. If you ever have any questions about your new car, please don't hesitate to give us a call. We'd be glad to help. Until we meet again, we wish you happy adventures and the safest of travels.

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