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Lia Toyota of Northampton

Northampton, MA

4.8
757 Reviews

280 King Street

Northampton, MA

01060

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Showing 757 reviews

July 05, 2025

Thank you to Alissa Coulombe, she is doing great work at Lia Toyota. Service with a smile. More

by matt.jadud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Coulombe, David Spafford, Caroline Donnelly
Jul 07, 2025 -

Lia Toyota of Northampton responded

Matt, thank you for letting us know how pleased you were with Alissa's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.

July 02, 2025

Clean, prompt, professional, attention to detail, courteous, quick to respond to questions, friendly, and caring More

by Lafko06
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Jul 07, 2025 -

Lia Toyota of Northampton responded

Thank you for telling us the highlights of your dealership visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

June 05, 2025

There was no pressure to buy. Paulo Figueiredo was able to show me the car I was interested in even though it was already sold so I could determine whether this car was the one I More

by NBB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zachary Lyne, Paul Figueiredo
Jun 05, 2025 -

Lia Toyota of Northampton responded

Thanks for taking a moment to give us the highlights of your dealership experience with Paulo! We're delighted he was dedicated to your complete satisfaction. Best wishes for pleasant travels this summer, from the whole team at Lia Toyota.

May 16, 2025

Scott Ryan did a nice job. Recommended mice repellent for my car. Very helpful, Toyota should keep him. More

by magjudyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ryan
May 19, 2025 -

Lia Toyota of Northampton responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Scott provided you with all the insight you needed to make this a positive experience. We're happy to be of service.

May 04, 2025

Scott Ryan was my service provider and he was so friendly and efficient! Will be returning More

by marisadacosta2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ryan
May 08, 2025 -

Lia Toyota of Northampton responded

Hi, Marisa! We're happy Scott handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Lia Toyota for all your automotive needs!

April 27, 2025

The work of those like John Lombardi has been great. In Terms of the dealership as a whole….we got better pricing elsewhere and the wait time for inspection is pretty long. More

by msapple8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Lombardi
Apr 29, 2025 -

Lia Toyota of Northampton responded

Thank you for recognizing Phil's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Lia Toyota team may serve you.

April 16, 2025

Phillip Lombardi in the service department was a sparkling, friendly, helpful presence in what could have been a tiresome process. Phil made us feel as though it was an honor to help us and take car More

by Ann
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Lombardi
Apr 16, 2025 -

Lia Toyota of Northampton responded

Ann, thank you for your trust in our service team! We're happy Phillip provided you with an engaging and supportive visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

April 05, 2025

I had a great experience with my Tacoma purchase with Grant Goodwin. I was an out of state purchaser & the communication was excellent & the whole process went very smoothly. More

by jmassa55
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin, Jason Shiles
Apr 08, 2025 -

Lia Toyota of Northampton responded

We're delighted you had a seamless and pleasant out-of-state dealership experience with Grant and the Lia Toyota team. Congratulations on your new Toyota! We hope you enjoy many happy travels on the road ahead.

April 02, 2025

Everyone I interacted with regarding my purchase was professional and knowledgeable. I heard back from representatives promptly. More

by Vivian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesca Ravina
Apr 08, 2025 -

Lia Toyota of Northampton responded

Vivian, thank you for letting us know how pleased you were with this transaction. We're glad our dealership team provided you with a responsive and pleasant experience. Please visit us again some day!

April 01, 2025

DARRIAN DEJESUS at Lia went out of his way to help me to get the car that Ireally wanted. He explained the tech involved ln my Camry hybrid so I could understand its merits and how to operate it easily. For More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrian DeJesus , Jason Shiles
Apr 02, 2025 -

Lia Toyota of Northampton responded

Bob, we're so pleased you enjoyed a pleasant and insightful dealership experience guided by Darrian! Thank you for taking the time to review and recommend his expertise. We wish you all the best in your future travels, from the entire team at Lia Toyota!

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