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Lia Toyota of Northampton

Northampton, MA

4.8
751 Reviews

280 King Street

Northampton, MA

01060

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Showing 751 reviews

April 16, 2025

Phillip Lombardi in the service department was a sparkling, friendly, helpful presence in what could have been a tiresome process. Phil made us feel as though it was an honor to help us and take car More

by Ann
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Lombardi
Apr 16, 2025 -

Lia Toyota of Northampton responded

Ann, thank you for your trust in our service team! We're happy Phillip provided you with an engaging and supportive visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

April 05, 2025

I had a great experience with my Tacoma purchase with Grant Goodwin. I was an out of state purchaser & the communication was excellent & the whole process went very smoothly. More

by jmassa55
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Grant Goodwin, Jason Shiles
Apr 08, 2025 -

Lia Toyota of Northampton responded

We're delighted you had a seamless and pleasant out-of-state dealership experience with Grant and the Lia Toyota team. Congratulations on your new Toyota! We hope you enjoy many happy travels on the road ahead.

April 02, 2025

Everyone I interacted with regarding my purchase was professional and knowledgeable. I heard back from representatives promptly. More

by Vivian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesca Ravina
Apr 08, 2025 -

Lia Toyota of Northampton responded

Vivian, thank you for letting us know how pleased you were with this transaction. We're glad our dealership team provided you with a responsive and pleasant experience. Please visit us again some day!

April 01, 2025

DARRIAN DEJESUS at Lia went out of his way to help me to get the car that Ireally wanted. He explained the tech involved ln my Camry hybrid so I could understand its merits and how to operate it easily. For More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrian DeJesus , Jason Shiles
Apr 02, 2025 -

Lia Toyota of Northampton responded

Bob, we're so pleased you enjoyed a pleasant and insightful dealership experience guided by Darrian! Thank you for taking the time to review and recommend his expertise. We wish you all the best in your future travels, from the entire team at Lia Toyota!

March 31, 2025

Thank you everyone at Lia Toyota for a wonderful experience. Alex, Jason and Chris were very helpful and everything went smoothly. I highly recommend Lia Toyota of Northampton for you buying and ser More

by Cbabs68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia, Christopher Peltier , Jason Shiles, Joe Kupec
Apr 02, 2025 -

Lia Toyota of Northampton responded

We're thrilled you enjoyed a pleasant and supportive dealership experience with Alex, Jason, and Chris, and we appreciate your glowing feedback. Thank you for taking a moment to let everyone know you recommend Lia Toyota!

March 31, 2025

Setting up an appointment and checking in were very easy. Alyssa kept me informed about the status of my vehicle. More

by kuralowicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Apr 02, 2025 -

Lia Toyota of Northampton responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Alissa's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

March 28, 2025

Thank you Alexis Garcia for your help and guidance choosing my new Toyota 4 Runner! It is clear that you love what you do and it shows in your work! I never felt pressured and all questions were answe More

by carolyn.whittemore0509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Apr 02, 2025 -

Lia Toyota of Northampton responded

Carolyn, thank you for sharing your experience with us! We're delighted Alexis handled your wishes with the utmost advocacy and grace. Congrats on the new 4Runner! Here's wishing you all the best in your travels, from everyone at Lia Toyota!

March 28, 2025

Dwayne Smith was great to work with at Lia Toyota of Northampton, any questions I had he answered them. More

by lgklinda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Smith, Jason Shiles
Apr 02, 2025 -

Lia Toyota of Northampton responded

Thanks so much for your thoughtful feedback. We're glad Dwayne took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

March 07, 2025

Darrian DeJesus is an excellent customer-centered sales consultant. From my test drives to his detailed explanations about different cars, Darrian’s friendly and patient demeanor, combined with his extens More

by cz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Shiles
Mar 07, 2025 -

Lia Toyota of Northampton responded

Thank you for your 5-star review, CZ! We're thrilled to know how pleased you were with Darrian's support and insight. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Toyota!

March 04, 2025

Was in the market for a used Tacoma. Francesca Ravina was very pleasant to make a deal with and very friendly. She kept me updated thought out the whole process and got me in my Tacoma i More

by Jake A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Prescott, Caroline Donnelly, Francesca Ravina
Mar 04, 2025 -

Lia Toyota of Northampton responded

Jake, we're thrilled you had an attentive and seamless dealership experience with Francesca and the Lia Toyota team. Congratulations on your new Tacoma! We hope you enjoy many happy adventures on the road ahead.

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