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Lia Toyota of Northampton

Northampton, MA

4.8
734 Reviews

280 King Street

Northampton, MA

01060

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Showing 734 reviews

October 25, 2024

They provided excellent service and sold me an amazing reliable car. They were respectful, courteous and fast too! I definitely will be going back again for my next vehicle! More

by Adam Blaisdell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Arroyo, Alex Garcia
Oct 28, 2024 -

Lia Toyota of Northampton responded

Thanks for letting us know our team provided you with an accommodating and informative dealership visit, Adam! Please don't hesitate to contact is if you should have any other needs or questions. Thanks for choosing Lia Toyota!

October 02, 2024

I have had excellent experiences having my car serviced at this dealership. David Spafford is outstanding at his job and was a pleasure to work with More

by megs42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Spafford
Oct 02, 2024 -

Lia Toyota of Northampton responded

Thank you for telling us why you like working with David! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. See you at your next appointment!

September 01, 2024

Johnny Devine was exceptional in taking me through the car buying process and being there every step of the way! More

by chris.croteau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Shiles, John Devine
Sep 05, 2024 -

Lia Toyota of Northampton responded

Chris, we're delighted you had a supportive and pleasant dealership experience with John and the Lia Toyota team. Congratulations on your new Toyota! We hope you enjoy many happy travels on the road ahead.

August 22, 2024

My recent visit to Lia Toyota was for routine service on my 2019 RAV4 Hybrid. Philip Lombardi in the service dept was very easy to talk to and very honest when telling me what I needed for my car at this t More

by astromary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Lombardi
Aug 23, 2024 -

Lia Toyota of Northampton responded

Astromary, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Phillip provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

August 11, 2024

John is a fantastic salesman and a genuinely nice guy. A great people person. Will definitely come here again for business. More

by Steve.raina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Devine
Aug 12, 2024 -

Lia Toyota of Northampton responded

Thanks for letting us know John provided you with an accommodating and informative dealership visit, Steve! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia Toyota!

August 02, 2024

Paul was extremely helpful, friendly and patient with us. Enjoyed working with him! It was a great experience seeing that I haven't purchased a car in almost 17 years!! More

by lhmurciak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
Aug 06, 2024 -

Lia Toyota of Northampton responded

We're honored to have been a part of this very special occasion! Thank you for sharing terrific feedback on working with Paul for your purchase. We wish you many safe and pleasant travels in the new ride, from the whole team at Lia Toyota!

August 01, 2024

Working with Lia Toyota has been the best vehicle purchasing experiences I have had. I would particularly recommend working with Alexis Garcia. He is professional and knowledgable. I would highly More

by mnix
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
Aug 02, 2024 -

Lia Toyota of Northampton responded

We truly appreciate your awesome review and recommendation of Alexis! Thank you for sharing your experience with us. Congratulations on your new Toyota! Best wishes for amazing summer travels, from the whole team at Lia Toyota.

July 31, 2024

Everyone was so nice and kind especially given how little I knew about getting a car! More

by emmypen98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steffi (don’t remember last name) , Dwayne Smith
Aug 02, 2024 -

Lia Toyota of Northampton responded

Thanks for letting us know our dealership team did a great job, Emmy! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!

July 30, 2024

Service is always done in a timely manner and the service consultants are always knowledgeable and friendly. More

by johnandalberta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Spafford
Jul 30, 2024 -

Lia Toyota of Northampton responded

We're delighted to hear that, John and Alberta! Thank you for letting us know how pleased you've been with our friendly and efficient and service team. We wish you pleasant travels until we may be of service to you again!

July 23, 2024

Exelent job and fast service thank you for everything , was very nice and kind thank More

by Eduardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Smith, Jason Shiles, Gerald Leclaire
Jul 26, 2024 -

Lia Toyota of Northampton responded

Thanks for letting us know our dealership team did a great job, Eduardo! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!

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