Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lia Toyota of Northampton
Northampton, MA
748 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 748 reviews
April 01, 2025
DARRIAN DEJESUS at Lia went out of his way to help me to get the car that Ireally wanted. He explained the tech involved ln my Camry hybrid so I could understand its merits and how to operate it easily. For get the car that Ireally wanted. He explained the tech involved ln my Camry hybrid so I could understand its merits and how to operate it easily. For a 78 year old minimaly tech savvy guy that means a lot!.Very pleased with my Lia experience! More
by Bob
Employees Worked With
Darrian DeJesus , Jason Shiles
March 31, 2025
Thank you everyone at Lia Toyota for a wonderful experience. Alex, Jason and Chris were very helpful and everything went smoothly. I highly recommend Lia Toyota of Northampton for you buying and ser experience. Alex, Jason and Chris were very helpful and everything went smoothly. I highly recommend Lia Toyota of Northampton for you buying and servicing needs!! More
by Cbabs68
Employees Worked With
Alex Garcia, Christopher Peltier , Jason Shiles, Joe Kupec
March 28, 2025
Thank you Alexis Garcia for your help and guidance choosing my new Toyota 4 Runner! It is clear that you love what you do and it shows in your work! I never felt pressured and all questions were answe choosing my new Toyota 4 Runner! It is clear that you love what you do and it shows in your work! I never felt pressured and all questions were answered in a clear and knowledgeable way! More
by carolyn.whittemore0509
Employees Worked With
Alex Garcia
March 07, 2025
Darrian DeJesus is an excellent customer-centered sales consultant. From my test drives to his detailed explanations about different cars, Darrian’s friendly and patient demeanor, combined with his extens consultant. From my test drives to his detailed explanations about different cars, Darrian’s friendly and patient demeanor, combined with his extensive knowledge, made my purchase experience both smooth and educational. Darrian has my five stars rating. Many thanks to Darrian! More
by cz
Employees Worked With
Jason Shiles
March 04, 2025
I had a great experience at this dealership with John Devine, and the general sales manager seemed pretty nice too. John was friendly, unlike many other salespeople that I dealt with at other dealerships Devine, and the general sales manager seemed pretty nice too. John was friendly, unlike many other salespeople that I dealt with at other dealerships. It really made the difference for me. I felt relaxed and not rushed when I was looking at cars -- and even when I was deciding between two of them. I ended up buying a nice Corolla. I also recommend Jason Shiles, who goes through paperwork with you at the end. He is kind, funny, and detail-oriented. He does care about you as a customer. More
by aice
Employees Worked With
Jason Shiles, John Devine
March 04, 2025
Was in the market for a used Tacoma. Francesca Ravina was very pleasant to make a deal with and very friendly. She kept me updated thought out the whole process and got me in my Tacoma i Francesca Ravina was very pleasant to make a deal with and very friendly. She kept me updated thought out the whole process and got me in my Tacoma in less than a week. I highly recommend Francesca Ravina as a salesperson at Lia Toyota Northampton. More
by Jake A
Employees Worked With
Justin Prescott, Caroline Donnelly, Francesca Ravina
January 08, 2025
Our experience working with Paul Figueiredo (sales rep) on the car we wanted and the price we were willing to pay for it was really no pressure and as hassle free as it can get. The Lia Toyota dealership i on the car we wanted and the price we were willing to pay for it was really no pressure and as hassle free as it can get. The Lia Toyota dealership in Northampton, MA is a nice place to shop for a car. More
by srkalis
Employees Worked With
Paul Figueiredo, Jason Shiles, Rodney Ramos
