Lia Toyota of Northampton
Northampton, MA
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I brought a car in for service which i had recently purchased from Lia of Northampton and Sam Doucette was my service rep. He was so polite, assured me there was nothing wrong and even changed wiper b purchased from Lia of Northampton and Sam Doucette was my service rep. He was so polite, assured me there was nothing wrong and even changed wiper blades free of charge. Very customer orientated and worked hard to get my vehicle back to me asap! I like the sales people to, but knowing there's someone like Sam is in service my husband and I will continue with Lia in the future! Love Lia of Northampton. We are also going to start taking our Rav4 up there for service to! More
The dealership was great to work with. Dwayne Smith did a great job working with us, he wasn’t pushy, he was knowledgeable and helped us find just the right vehicle for my son. It was a pl Dwayne Smith did a great job working with us, he wasn’t pushy, he was knowledgeable and helped us find just the right vehicle for my son. It was a pleasure working with him, and I wouldn’t hesitate to go to him again in the future. More
Dwayne my sales person and Jason my business manager were very nice to deal with very grateful to have a reliable used vehicle to upgrade my ride. Thank you. very nice to deal with very grateful to have a reliable used vehicle to upgrade my ride. Thank you. More
Alex Garcia was such a great sales agent to work with! He listened to our needs and wants. He made us feel very comfortable and helped us work through pricing until we felt that a good deal was made. We e He listened to our needs and wants. He made us feel very comfortable and helped us work through pricing until we felt that a good deal was made. We enjoyed the connection that he made the time to make with us. He was knowlegable and proffesional as well. More
Alissa Coulombe was my service representative. She was very pleasant efficient and professional. She took the initiative to ask about my upcoming service needs and offered to arrange that appointm She was very pleasant efficient and professional. She took the initiative to ask about my upcoming service needs and offered to arrange that appointment to make sure it was quick and productive More
Sam, accommodate my rav4 to fix the issue(recal, oil change & multiple warning of my dash), excellent communication he keep me loop what’s going on my rav4..thank you so much Sam…your the best.. change & multiple warning of my dash), excellent communication he keep me loop what’s going on my rav4..thank you so much Sam…your the best.. More


