Lia Hyundai of Hartford
Hartford, CT
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LiaHyundai has always been very responsive to my service needs. I currently have a 2019 Elantra SE, and was the victim of an attempted theft, thanks to the video that is showing how easy it is to steal one needs. I currently have a 2019 Elantra SE, and was the victim of an attempted theft, thanks to the video that is showing how easy it is to steal one of these cars. Not quite so easy as it looked, apparently, because although they wrecked my door handle and lock, they were not able to actually get into the car. Thanks to Venroy Allen, service rep at Lia, my car is now fixed, with the upgraded anti-theft software installed. Venroy made it very easy for me, was eager to assist me, courteous and explained everything clearly, giving me the options for different levels of repairs. The repairs actually took less time than expected, and I was able to get some work done for my job while I waited for it, thanks to the wifi provided by Lia for its customers. More
Accurate , and on point service. Great customer service. Airing area is clean and you’re given updates on your vehicle while you wait Great customer service. Airing area is clean and you’re given updates on your vehicle while you wait More
Had a warranty issue that was handled with thoroughness and great customer attention by Dane Morissette. Small glitch when my car was returned to me was handled quickly and completely by the staff. I wou and great customer attention by Dane Morissette. Small glitch when my car was returned to me was handled quickly and completely by the staff. I wouldn't hesitate to recommend Lia's service department to anyone! More
The service department has always been efficient and staff has been professional and welcoming. This is our fourth Hyundai and over these years, the service department has continually improved their se staff has been professional and welcoming. This is our fourth Hyundai and over these years, the service department has continually improved their services to shorten the time that it takes to perform the service as well as the facilities and amenities to make it more comfortable to wait for the vehicle. Dane Morrisette has been very helpful and has given us his opinion and advice when we have asked him. More
The service provided was outstanding and very informative. They performed all the necessary steps to complete a job well done. I am super satisfied with their customer service! Thank you. informative. They performed all the necessary steps to complete a job well done. I am super satisfied with their customer service! Thank you. More