Lia Hyundai of Hartford
Hartford, CT
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It is very convenient for me. Not too far from where I live. The staff is very vouoand helpful. The waiting room is very clean and comfortable. Not too far from where I live. The staff is very vouoand helpful. The waiting room is very clean and comfortable. More
Brought my car in for a recall, Hector Morales greeted me with a smile and made me feel comfortable regarding the work that was going to be performed on my vehicle. I like his professionalism, great customer with a smile and made me feel comfortable regarding the work that was going to be performed on my vehicle. I like his professionalism, great customer service, and always making me feel that he cares about me and my car. Keep up the good work! More
Hector Morales was my service advisor for a recent visit. He took the time to understand the issues. He even called me the next day to see how the vehicle was performing! Great customer service. He took the time to understand the issues. He even called me the next day to see how the vehicle was performing! Great customer service. More
LiaHyundai has always been very responsive to my service needs. I currently have a 2019 Elantra SE, and was the victim of an attempted theft, thanks to the video that is showing how easy it is to steal one needs. I currently have a 2019 Elantra SE, and was the victim of an attempted theft, thanks to the video that is showing how easy it is to steal one of these cars. Not quite so easy as it looked, apparently, because although they wrecked my door handle and lock, they were not able to actually get into the car. Thanks to Venroy Allen, service rep at Lia, my car is now fixed, with the upgraded anti-theft software installed. Venroy made it very easy for me, was eager to assist me, courteous and explained everything clearly, giving me the options for different levels of repairs. The repairs actually took less time than expected, and I was able to get some work done for my job while I waited for it, thanks to the wifi provided by Lia for its customers. More
Accurate , and on point service. Great customer service. Airing area is clean and you’re given updates on your vehicle while you wait Great customer service. Airing area is clean and you’re given updates on your vehicle while you wait More
Had a warranty issue that was handled with thoroughness and great customer attention by Dane Morissette. Small glitch when my car was returned to me was handled quickly and completely by the staff. I wou and great customer attention by Dane Morissette. Small glitch when my car was returned to me was handled quickly and completely by the staff. I wouldn't hesitate to recommend Lia's service department to anyone! More