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Lia Hyundai of Hartford

Hartford, CT

4.9
696 Reviews

20 Jennings Rd

Hartford, CT

06120

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Showing 696 reviews

January 26, 2024

Sewell was great he went above and beyond on what I asked for thank you More

by Sirobie115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Klass, Sewell Minto
Jan 30, 2024 -

Lia Hyundai of Hartford responded

Great! Thanks so much for your thoughtful feedback. We're glad Sewell took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

January 22, 2024

It is very convenient for me. Not too far from where I live. The staff is very vouoand helpful. The waiting room is very clean and comfortable. More

by mignon.thorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venroy Allen, Rajinder Kumar
Jan 23, 2024 -

Lia Hyundai of Hartford responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Hyundai your first choice for service!

January 22, 2024

Brought my car in for a recall, Hector Morales greeted me with a smile and made me feel comfortable regarding the work that was going to be performed on my vehicle. I like his professionalism, great customer More

by JB5020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Morales
Jan 23, 2024 -

Lia Hyundai of Hartford responded

Thank you for telling us why you like working with Hector! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

January 21, 2024

Dan always very professional and courteous every time I visit Lia Hyundai in Hartford will recommend to anyone about him More

by koolcj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Jan 23, 2024 -

Lia Hyundai of Hartford responded

Thank you for recognizing Dane's efforts by sharing your 5-star review! He'll certainly be honored by your kind words, and we hope you won't hesitate to call the next time Dane and the Lia Hyundai team may serve you.

January 21, 2024

Hector Morales was my service advisor for a recent visit. He took the time to understand the issues. He even called me the next day to see how the vehicle was performing! Great customer service. More

by scottj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Morales
Jan 23, 2024 -

Lia Hyundai of Hartford responded

We're so happy to hear that, Scott! Thank you for letting us know how pleased you were with Hector's exceptional service. It is our pleasure to make sure your vehicle is running smoothly. We wish you the safest of travels until we may assist you again!

January 20, 2024

Dane Morissette took very good care of my vehicle. Interior was spotless after suffering damages Thank you More

by kingzettarose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette
Jan 23, 2024 -

Lia Hyundai of Hartford responded

Thank you! We're pleased you had a great service experience with us, and that Dane made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

January 19, 2024

LiaHyundai has always been very responsive to my service needs. I currently have a 2019 Elantra SE, and was the victim of an attempted theft, thanks to the video that is showing how easy it is to steal one More

by ptharpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venroy Allen
Jan 19, 2024 -

Lia Hyundai of Hartford responded

We're glad to hear it, and appreciate you telling us about your experience. Thank you for letting us know how helpful and insightful Venroy was during this process. We wish you safe and happy travels until we can assist you again!

January 15, 2024

Accurate , and on point service. Great customer service. Airing area is clean and you’re given updates on your vehicle while you wait More

by Roseci1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Klass, Dane Morissette, Hector Morales
Jan 15, 2024 -

Lia Hyundai of Hartford responded

Thank you for telling us why you liked this visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Hyundai your first choice for service!

January 14, 2024

The team at this dealership is outstanding, they work quickly, efficiently and maintain a professional environment. More

by Zino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venroy, Allen
Jan 15, 2024 -

Lia Hyundai of Hartford responded

Zino, thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia Hyundai is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

January 13, 2024

Had a warranty issue that was handled with thoroughness and great customer attention by Dane Morissette. Small glitch when my car was returned to me was handled quickly and completely by the staff. I wou More

by Bob F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette, Hector Morales
Jan 15, 2024 -

Lia Hyundai of Hartford responded

Bob, thank you for your trust in our service team! We're happy Dane provided you with a thorough and accommodating visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

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