
Lia Hyundai of Hartford
Hartford, CT
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Everyone was very accommodating. Working with Kevin was easy. He understood our worries and accommodated us with what we could afford and the car we would be happiest with. easy. He understood our worries and accommodated us with what we could afford and the car we would be happiest with. More
The salesperson Will Preston went out of his way to help us. He is one of the top car salespersons we have experienced. We would refer our friends to him whenever the opportunity comes along. us. He is one of the top car salespersons we have experienced. We would refer our friends to him whenever the opportunity comes along. More
After going to two other Hyundai dealerships and one of them giving me the run around. I came to Hyndai of Hartford and it was the best thing I could have done! All of the staff is friendly and really do c them giving me the run around. I came to Hyndai of Hartford and it was the best thing I could have done! All of the staff is friendly and really do care about the customer. I couldn't ask for a better experience! I highly recommend this dealership!! Plus I love my new car and when I went to get the dealer plates taken off the managers were very friendly and were ready to answer any questions I had about the car. Hector and Eric I could never thank them enough they were a great pair to do business with!! More
HORRIBLE experience..... period!!! If you do not wish to be treated with such poor service and experience, STAY AWAY from LIA Hyundai of Hartford!!! Stay Away!!! You've been warned!!!! They don't give a be treated with such poor service and experience, STAY AWAY from LIA Hyundai of Hartford!!! Stay Away!!! You've been warned!!!! They don't give a dam about anyone nor their best interests. More
I just picked up my 2011 Sonata yesterday. Habib was awesome! He made us feel like we were the only ones there even though he had a few customers going at once. Phil was also great. I have less than awesome! He made us feel like we were the only ones there even though he had a few customers going at once. Phil was also great. I have less than perfect credit and he got me an AWESOME rate as well as providing me with his cell so that we could call him if anything went wrong! What service. The car is beautiful and the honest non pushy approach made me recommend this dealership to a co worker this morning. KEEP IT UP! More
Worst experience... Did not buy car here... Spoke with Worst experience... Did not buy car here... Spoke with salesman several times and sent detailed emails including my schedule, deposit date as well Worst experience... Did not buy car here... Spoke with salesman several times and sent detailed emails including my schedule, deposit date as well as purchase date to salesman... Was going to use my own credit union for auto loan... He knew the plan from start to finish... Showed up Sunday to make a deposit and close the deal on Tuesday which salesman knew about... Sales manager Chris showed up and told me to buy the car TODAY for previously agreed price... Unprofessional... Rude... Chris tried to force me to use a loan from their dealer/finance manager... They used 'typical' sales tactic.... Did not appreciate it... Just walked out of showroom... Recently bought Acura from Executive Acura in New Haven and infiniti from Harte Infiniti in Hartford... Was very satisfied with them.... I hope not all Hyundai dealer is like this... What a terrible unethical sales tactic they tried to use on me... Should give them '1' but I feel sorry for them and will give '2' I will get something else... After all, it is my money and my choice.... More
This dealer rocked! They did everything in their power to get me in a brand new car at a payment I wanted to be at. My final payment was about 50 less than a what was quoted to me while it was in negotiat to get me in a brand new car at a payment I wanted to be at. My final payment was about 50 less than a what was quoted to me while it was in negotiations. My car was ready for me to drive home in no time! This is my fourth Hyundai that I have purchased from li a Hyundai of Hartfor and I will continue to buy from them!!! Thanks for everything guys!!!! More
I was in a bad accident in NJ and my folks helped me find a new car with Doug's help. I came up a week later and ended up buying the Santa Fe. Doug not only helped me install a car seat once but had to do a new car with Doug's help. I came up a week later and ended up buying the Santa Fe. Doug not only helped me install a car seat once but had to do it again when we decided to get the car Simonized. I am enjoying the car immensely and am thankful for the help I received. More
We had visited Lia Hyundai four times between October 2010 and June 2011. Each visit produced a better quality of sales/ customer relation. On June 9, 2011, we returned and was greeted by Habib good cust 2010 and June 2011. Each visit produced a better quality of sales/ customer relation. On June 9, 2011, we returned and was greeted by Habib good customer friendly skills and overall performance for Lia. We went home, due to loan issues and applied via E-Loan Bank of America. On June 15, 2011, we returned to Lia Hyundai and Habib arranged for us to purchase a tan 2011 Hyundai Sonata. Eric approaches and asks why did not I fill a credit application through his office, maybe he could find a better deal through his banks. No had offer this and Eric was told so. June 16,2011, met Phil G, loan processor. Phil made everything possible to get the best value for the trade-in and match the numbers to compliment everyone involved with his sale. Bottom line, we drove the Hyundai Sonata out of Lia's driveway. On June 29, 2011, Phil telephones our residence. He wanted me to return to his office on June 30, 2011 by 10:00 am. I reported to the dealer at 8:45 am. At 9:10 am, Phil introduces me a new finance deal that really helped me overall. The fiance lowered my monthly payment. Phil did not have to make the call on 6/29/2011, but he somehow remembered me. I would recommend this dealer to the consumer world. Each of our visit to Lia Hyundai produced a better quality of customer service. Outstanding work from sales to service to shuttle. More
Gallant is the GM. Used very shady tactics to get us to purchase a car. Told us to leave several hundred dollars to hold a car and keep it from being sold. We did and when we went somewhere else and found purchase a car. Told us to leave several hundred dollars to hold a car and keep it from being sold. We did and when we went somewhere else and found a better deal,he didi not want to give us our money back. Said we would have to wait. Was very rude and unprofessional. We contacted owners in NJ by phone and email and got no response. They don't care at all about customer service here. More