Lia Hyundai of Hartford

Great! Ibrahim Chudkaze in the service department was able to help me uphold the rating of my experience with Lia Hyuandai Hartford. I purchased a 2013 Tucso Ibrahim Chudkaze in the service department was able to help me uphold the rating of my experience with Lia Hyuandai Hartford. I purchased a 2013 Tucson and it ended up having a few problems I was unaware about. I was so disappointed but Ibrahim ensured the issues were fixed immediately and thoroughly. He honored my requests to not have parts fixed but replaced. The car runs perfectly now and I am pleased as always with Lia! More

Great customer service and overall experience Financing was so fast - customer service was wonderful - everyone was so down-to-earth and truthful - not your typical sales experience - highly recom Financing was so fast - customer service was wonderful - everyone was so down-to-earth and truthful - not your typical sales experience - highly recommended! In and out in less than two hours. Purchased a 1-year used car - they detailed it superbly and filled the gas tank. Staff seemed like they cared without any of that "sales" facade. More

very satisfied customer Staff was very friendly and were very informative and knowledgeable with the car. My salesperson answered all my questions and the finance person was Staff was very friendly and were very informative and knowledgeable with the car. My salesperson answered all my questions and the finance person was very efficient with all the paper work, insurance, registrations, etc. Thanks More

Great experience! Roger Tebo is the best! He is straight forward and easy to work with. He worked well with me to get the job done efficiently. Roger Tebo is the best! He is straight forward and easy to work with. He worked well with me to get the job done efficiently. More

Best experience buyin a car ever! Deen greeted at the door, I came looking for a good deal and a specific vehicle. He was very kind and attentive, gave me a choice of colors and i fell Deen greeted at the door, I came looking for a good deal and a specific vehicle. He was very kind and attentive, gave me a choice of colors and i fell in love with the car. There was no pressure, they gave me time to think and I bought the car that day for a terrific price in my budget. I was stopped by a shopper in walmarts who loved my car. I sent them to Jennings road in Hartford and told her to ask for deen. More

Cliche' - Run Up Repair Costs on Customer Most disappointing service I have experienced. Took my car for brakes to be serviced, and walked away with a Huge Bill and interestingly missed the m Most disappointing service I have experienced. Took my car for brakes to be serviced, and walked away with a Huge Bill and interestingly missed the most dangerous issue with my car and that was a Tie Rod that needed repair was not identified. This started with the service department telling me that they could not turn my rotors because they were to rusted. The rotors on my Sonata had never been turned prior. After the manager saying that he would not allow my rotors to be turned, and that if I took the car away from the dealer I had to pay a large amount of labor costs, I was also informed that they had already started unapproved repairs. Finally with the "existing" labor cost hanging over my head I agreed to go forward with the repairs. These repairs included having the alignment done, interestingly the next day I took my car to NY State for Inspection and Emissions testing and was told that I had a bad Tie Rod. How can you align a car with a Tie Rod that is not stable? They tested my battery to tell me that needed replacement, but they never told me a dangerous issue existed with my Tie Rod. My advice, find a good local mechanic or go to another Hyundai dealer for service. More

Poor Customer service and filthy car I purchased a Nissan Rogue from them. I wasn't allowed to test drive the car off the lot or I would have noticed the belt on the vehicle squeals when I purchased a Nissan Rogue from them. I wasn't allowed to test drive the car off the lot or I would have noticed the belt on the vehicle squeals when you accelerate. It bucks and loses power on hills. The A/C leaks as well. I was told the car was around 18,999 the paperwork says that it was 24,000 and the payments are super high. My sales person had a hygiene problem also. I went to pick up the car it was never cleaned and has stains on the seats. When I called the next day to complain I was told I signed the papers its my car. Worst experience ever. I waited two weeks for approval and they screwed up my credit just to get an approval. I wish I never went to this dealership. Now I'm stuck paying $44,000 on a car that was supposed to $18,999. More

Courtney Mims is the strength of the company Despite the past experiences I've had with this dealership and their service manager there is nothing better then going in and seeing Courtney, she is Despite the past experiences I've had with this dealership and their service manager there is nothing better then going in and seeing Courtney, she is very outgoing, smart about her job, when I had an oil change there was one more concern I had on my car, while the mechanic was working on my car she was very kind to keep me posted with what was going on with my car, she is always smiling, also a great shout out to the Mechanic (I forgot his name) very precise to the detail while working with my car, didn't take him too long, my most recent oil change was a great experience More

Happy With Lia Hyundai Business I am completely satisfied with my purchase I like my sales person Ed Jamal he is really helpful honest I am happy and satisfied . I am completely I am completely satisfied with my purchase I like my sales person Ed Jamal he is really helpful honest I am happy and satisfied . I am completely satisfied with my purchase I like my sales person Ed Jamal he is really helpful honest I am happy and satisfied . More

Always impressed! Every regularly scheduled maintenance visit goes smoothly and I continue to be impressed! This oil change I also brought up a strange noise happening, Every regularly scheduled maintenance visit goes smoothly and I continue to be impressed! This oil change I also brought up a strange noise happening, and after they were able to take a look at it they told me what was wrong, the process to fix it, and told me they'll call when the part comes in. I always feel valued, am spoken to with respect, and am blown away at how easy they make car maintenance! More