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Lia Hyundai of Hartford

Hartford, CT

4.9
701 Reviews

20 Jennings Rd

Hartford, CT

06120

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Showing 701 reviews

July 21, 2024

My service at Lia was very great. The workers are amazing ad I enjoy talking with them. More

by LadyJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Klass, Hector Morales, Eliezer Valdes
Jul 22, 2024 -

Lia Hyundai of Hartford responded

LadyJ, we're glad our service team made your day a little easier by being kind and informative. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

July 15, 2024

Venroy Allen was wonderful to work with for both of my incidents on my Santa Fe. He was very communicative and it was fixed in a very timely fashion. I appreciate his attention to detail. More

by annhigley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venroy Allen
Jul 16, 2024 -

Lia Hyundai of Hartford responded

We're so happy to hear that! Thank you for letting us know how pleased you've been with Venroy's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.

July 13, 2024

This is Melvin Muniz. Husband of Lourdes Rodriguez. All staff are great, service fast and good work. Amazing vehicle's More

by Melvinmuniz07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Klass, Hector Morales, Gavin Basso
Jul 15, 2024 -

Lia Hyundai of Hartford responded

Thanks for letting us know our service team did a great job, Melvin! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

Jul 16, 2024 -

Melvinmuniz07 responded

Loan officer is great at what he does. Thanks much

July 08, 2024

had to do tire rotation and change the lug nuts . Made a appt. got in done right pick it up . i always get great service at lia hyundia . More

by jpalega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette, Hector Morales, Alyssa Milios, Gavin Basso, Manuel Genao, Matthew Bartman, Joseph Figueiredo, Venroy Allen
Jul 09, 2024 -

Lia Hyundai of Hartford responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

June 13, 2024

I understand it’s a business but we need to be more humble when a customer says no. Sales guys was great but the gentleman in the finance area I guess he didn’t take well and kinda stormed out of there More

by Angel
Recommend Dealer
Yes
Employees Worked With
Sewell Minto
Jun 14, 2024 -

Lia Hyundai of Hartford responded

Angel, thank you for bringing your concerns to my attention. I want to apologize for any circumstances during your dealership visit that may have caused you to doubt our integrity. We definitely want to continue being of service to you for any automotive needs. Please contact me when you have a moment, and let's talk about what happened. Sincerely, Klodian Stringa General Manager Lia Hyundai Hartford kstringa@liacars.com

June 12, 2024

Sewell Minto greeted us at Lia Hyundai and made it very easy for us to get answers to all our questions. We weren’t sure if we should lease or buy and he explained the choices making it very easy for us More

by Ginny and Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sewell Minto
Jun 13, 2024 -

Lia Hyundai of Hartford responded

Ginny & Jim, we're thrilled you enjoyed a satisfying and smooth dealership experience with Sewell! Thank you for taking a moment to share the highlights. We wish you all the best in your new Kona, from the entire team at Lia Hyundai!

June 11, 2024

brought in for service found my issue ordered parts waiting on parts to be delivered .great service really good mechanics .staff very helpful. More

by jpalega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette, Hector Morales, Alyssa Milios, Gavin Basso, Manuel Genao
Jun 12, 2024 -

Lia Hyundai of Hartford responded

Thanks for letting us know our service team did a great job! Making your service visits accommodating and thorough are our top priorities. Thank you for choosing Lia Hyundai for your automotive needs!

June 11, 2024

Hector was excellent Appointment was on time Service was done in time they said that it would be completed More

by Camp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Morales
Jun 12, 2024 -

Lia Hyundai of Hartford responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Hector's exceptional service. It is our pleasure to make your service visits valuable and convenient. See you next time!

June 08, 2024

The team at Lia was wonderful. My car had a nagging issue and I made several trips and this time around they decided to change the engine. They were absolutely courteous and provid More

by haritha.namduri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Morissette, Gavin Basso
Jun 09, 2024 -

Lia Hyundai of Hartford responded

Thank you for taking the time to leave us this positive review. We are glad that our team got your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 06, 2024

Car got done in a few days like they said only thing was the forgot to put my signal lights back on but it was a easy quick fix.. More

by fknolan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venroy, Dane Morissette
Jun 12, 2024 -

Lia Hyundai of Hartford responded

Thanks for taking the time to review your service experience! We're happy our team got you safely back on the road in a timely manner. We have passed your comments onto the service team to prevent any missteps in the future. Thank you for choosing Lia Hyundai for your automotive needs.

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