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Lia Hyundai of Hartford
Hartford, CT
703 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 703 reviews
November 05, 2019
Trade in to purchase later model vehicle. My experience with the aforementioned title was handled professionally by Thomas Patterson and the financial manager whose name escapes me now. My in My experience with the aforementioned title was handled professionally by Thomas Patterson and the financial manager whose name escapes me now. My initial experience I was a little apprehensive because of my challenges I was dealing with my previous car. But things became reassuring as we talk and I was able to explain what I would be comfortable with purchasing another vehicle. So I’m grateful that things went smoothly. More
by JB Review
Employees Worked With
Thomas Patterson
November 05, 2019
Dane Morissette always takes care of me when I bring my car in for service! He makes sure that I always understand what is going on with my car. Thank you Dane! - Shay car in for service! He makes sure that I always understand what is going on with my car. Thank you Dane! - Shay More
by Shaymsmith
Employees Worked With
Morissette, Dane, Dane Morissette
November 04, 2019
My Tucson was in for a major repair that took over a My Tucson was in for a major repair that took over a week. Dane Morrisette explained the situation and set me up with a comparable loaner vehicle. My Tucson was in for a major repair that took over a week. Dane Morrisette explained the situation and set me up with a comparable loaner vehicle. I was out of town when my vehicle was ready, but Dane let me know the two extra days wasn't an issue. The whole process was covered under warranty and didn't cost me a dime. Very happy with my experience. More
by 5thHyundai
Employees Worked With
Dane Morissette
October 17, 2019
Great, Fast Experience I dropped my car off for service and Dane Morissette was wonderful! He customized the service since I had just put on new tires and didn’t need a rota I dropped my car off for service and Dane Morissette was wonderful! He customized the service since I had just put on new tires and didn’t need a rotation so he saved me some time and money. My car was ready in under 3 hours which was incredible! More
by Paulp
Employees Worked With
Dane Morissette
September 21, 2019
Service department Very professional. Fixed my car in a very timely manner! All were very accommodating..I wouldn’t take my car anywhere else. Thank you Gavin Very professional. Fixed my car in a very timely manner! All were very accommodating..I wouldn’t take my car anywhere else. Thank you Gavin More
by Ellen B
Employees Worked With
Gavin
September 16, 2019
Hector Morales is top notch. I have used Lia Hyundai of Hartford since 2012. Always reliable and courteous. Hector Morales stands out at a rating of 6 stars. He is knowledgeabl I have used Lia Hyundai of Hartford since 2012. Always reliable and courteous. Hector Morales stands out at a rating of 6 stars. He is knowledgeable, straightforward, natural and pleasant. He should be rewarded financially. More
by Jerry
Employees Worked With
Hector Morales
August 15, 2019
Radio Repair Dane Morissette was very helpful in getting my radio repaired. He ordered the necessary part after he let me know that it was covered under warranty! Dane Morissette was very helpful in getting my radio repaired. He ordered the necessary part after he let me know that it was covered under warranty! When I brought in the vehicle, service was friendly and fast, and completed the repair in less than the time estimated. More
by CHall
Employees Worked With
Dane Morissette
July 30, 2019
Very impressed. We were very impressed with Azee Aljahmee our sales consultant. He understood what we were really looking for in a Hyundai model as far as features an We were very impressed with Azee Aljahmee our sales consultant. He understood what we were really looking for in a Hyundai model as far as features and price range. He really did help us BUY the right car instead of just SELLING us ANY car. More
by Jalbert
Employees Worked With
Azee Aljahmee, Juned Dagda, Muhammad Arshad
July 25, 2019
Service Great customer service. I was attended to immediately after I pulled my car up. Dane Morissette was friendly and helpful and very detail. Greatly app Great customer service. I was attended to immediately after I pulled my car up. Dane Morissette was friendly and helpful and very detail. Greatly appreciated. More
by Am3
Employees Worked With
Dane Morissette
June 25, 2019
Error on installation of Alternator Belt They inspected my vehicle at 130,000 miles within the past month. In 1000 miles the car began to smoke on the Berlin Turnpike on 06/24/19. My brand ne They inspected my vehicle at 130,000 miles within the past month. In 1000 miles the car began to smoke on the Berlin Turnpike on 06/24/19. My brand new alternator belt was completely broken. The service manager (Jason) said the belt was frayed only. My vehicle was inspected by 3 firemen and 1 police officer on 06/24/19 to make sure the car was not on fire. They confirmed That the car was smoking, alternator belt was broken and engine was leaking oil. The alternator belt was under warranty but Hyundai refused to do the work saying it was caused by the water pump. I had all belts and water pump replaced in 2013. That was about 80,000 to 100,000 miles. That means I had no need for a new timing belt. The dealer's technician only recommended replacing expensive parts but not what was needed. They charged me $800+ for 3 new belts, spark plugs and pc valve. Two mechanics I spoke to said the water pump is replaced at the same time the timing belt is replaced usually. But the Hyundai dealer failed to do that. Costing me my car to smoke on the highway and alternator belt to break. . More
by Gem9blue
Employees Worked With
Gavin, Jason
