Lia Hyundai of Hartford
Hartford, CT
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I had my first service appointment for my new car. I purchased the car in Hartford but was thinking of going to a service department closer to where I live. I decided to go to Hartford for the service a purchased the car in Hartford but was thinking of going to a service department closer to where I live. I decided to go to Hartford for the service and I'm glad I did, Hector was courteous and professional. The service group was able to get me in and out quickly. Thanks again. More
My wife Shelly and I are very happy with the service Great service team Dane helped us out like always we will be back in a few weeks to to service the car for what they found in the inspection Great service team Dane helped us out like always we will be back in a few weeks to to service the car for what they found in the inspection More
Jason Marsh - professional and knowledgeable! Jason explained what he thought may be wrong with a noise coming from the brakes and was absolutely correct. He was professional, courteous and knowle Jason explained what he thought may be wrong with a noise coming from the brakes and was absolutely correct. He was professional, courteous and knowledgeable! Thanks for a wonderful customer service experience! More
Hector Morales always handles my service professionally and is personable. Service is usually done within a reasonable time. Comfortable waiting area is provided. Thanks Hector. and is personable. Service is usually done within a reasonable time. Comfortable waiting area is provided. Thanks Hector. More
Professional and helpful services.They carry about Professional and helpful services. They carry about quality and respect costumers time. So far I'm glad that I choose that one. They do good job. Professional and helpful services. They carry about quality and respect costumers time. So far I'm glad that I choose that one. They do good job. More
These 5 STARS are for Alyssa(with a Y). This young woman These 5 STARS are for Alyssa(with a Y). This young woman is sensational!!! Zero pressure, extremely knowledgeable, GREAT personality, & very well de These 5 STARS are for Alyssa(with a Y). This young woman is sensational!!! Zero pressure, extremely knowledgeable, GREAT personality, & very well deserving of our business. She worked with us to put together the perfect deal for both sides on a new 2020 Santa Fe. We did hit a problem with a few rebates while meeting with the finance person so we left the dealership without buying. The next day we got a very friendly call from DJ the manager who explained the issues and rectified everything. But, with all that said, the main reason we went back and not to another dealer, was because of Alyssa. Thank you again Alyssa, you made this experience AWESOME. We will return for our next purchase. BTW we want a copy of our selfie lol. More
I love the profesionalismo , respeto y cortesía con que Héctor Mórales treat me every time I go for assistance really appreciate and wish you the best in your career Héctor Mórales treat me every time I go for assistance really appreciate and wish you the best in your career More
I called to ask if Lia could check out engine light. Jason answered on the phone - sure bring you car in now so we can check out engine light. They promptly did diagnosis, and found cause of engine ligh Jason answered on the phone - sure bring you car in now so we can check out engine light. They promptly did diagnosis, and found cause of engine light alert, as well as leaky gasket, causing oil to burn, in addition to needing sensor strap replace in transmission. Jason was courteous, professional, and friendly, and after diagnosis, informed me they could fix the car then and there, which they did. I was thrilled that both transmission and engine now working fine. (2012 Hyundai Sonata) More
Latest Vehicle Service I purchased a used car from Lia a couple of years ago and have stayed with the upkeep program. Dane Morrissette has been the go to person for any que I purchased a used car from Lia a couple of years ago and have stayed with the upkeep program. Dane Morrissette has been the go to person for any questions I have had regarding my vehicle, although I have also worked with Hector Morales. They recommends what is needed and what can wait or is not needed. Dane, Hector and the entire Lia Service Staff do a great job. More